Romo Translations - Mind Your Language

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    Mind Your Language!Etiquette tips for international travellers

    Brought to you byRomo Translations

    http://www.romo-translations.com/http://www.romo-translations.com/
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    When travelling for business or pleasure, youre sure tofind yourself up against a number of language andcultural barriers. Here are a few useful tips to help youavoid misunderstandings and mix-ups when youretravelling in Europe.

    Bon Voyage!

    Introduction

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    Italy

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    Italy

    Italian culture is warm and hospitable, and travellers aretypically made to feel very welcome. As a guest, its

    important for you to make a good impression bellafigura and courteous, formal behaviour is appreciated.

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    Language and Etiquette

    In the larger cities like Rome, Venice and Florence, mostItalians in the hotel and hospitality industry will already

    speak English.

    Its considered polite to learn a few local phrases thoughplease and thank you will go a long way.

    Whether youre dining out or sharing a meal withfriends, good table manners are very important, anddressing up for dinner is a sign of respect.

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    Language and Etiquette

    Be sure to make direct eye contact when greetingsomebody with a handshake.

    The Italian social custom ofgreeting with a kiss varies byregion you would typically greet friends and familywith a kiss on each cheek (the right followed by the left).

    When talking to a new acquaintance, use their title andsurname until they invite you to call them by their firstname.

    http://www.italylogue.com/about-italy/which-way-do-you-kiss-in-italy.htmlhttp://www.italylogue.com/about-italy/which-way-do-you-kiss-in-italy.html
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    Business Travellers

    In the Italian business world, its essential to be well-dressed and properly groomed. Smart, simple business

    suits are the norm.

    Make your appointments well in advance and arrive foreach one on time.

    Formal, respectful and tactful behaviour is expected inmeetings and negotiations.

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    Fun Fact

    Many Italians take part in a traditional daily ritual calledLa Passeggiata; taking an evening stroll around the town

    at about 6pm to catch up with friends and neighboursbefore dinner.

    http://voices.yahoo.com/italys-la-passeggiata-evening-stroll-7758398.htmlhttp://voices.yahoo.com/italys-la-passeggiata-evening-stroll-7758398.html
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    Useful Italian Phrases

    Buongiorno Hello

    Grazie Thank you

    Per favore Please

    Prego Youre welcome

    Arrivederci Goodbye

    Buona giornata! Have a nice day!

    Read more about Italian language and culture here.

    http://www.romo-translations.com/languages/italian/http://www.romo-translations.com/languages/italian/
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    France

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    France

    In French culture,La politesse(good manners) are veryimportant, so brush up on your social graces before

    visiting this beautiful and culturally rich country.

    http://www.paris-culture-guide.com/french-etiquette.htmlhttp://www.paris-culture-guide.com/french-etiquette.htmlhttp://www.paris-culture-guide.com/french-etiquette.htmlhttp://www.paris-culture-guide.com/french-etiquette.html
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    Language and Etiquette The use of polite form in language is very important in

    French culture. Make an effort to address everyone by

    their correct title.

    When addressing a stranger, always useMonsieur,Madame orMademoiselle.

    Introduce yourself using your first and last name.

    Greet with a brisk handshake and a light grip.

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    Language and Etiquette One of the top rules in French dining etiquette is to keep

    your hands resting on the table never rest them on

    your lap.

    Avoid putting your hands in your pockets in public.

    Be aware of body language and gestures for example,the English okay sign means zero or nothing inFrench culture. Use the thumbs up gesture instead.

    http://www.culturecrossing.net/basics_business_student_details.php?Id=13&CID=71http://www.culturecrossing.net/basics_business_student_details.php?Id=13&CID=71
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    Business Travellers Business in France tends to be conducted quite slowly, so

    be patient and polite.

    At a business lunch, your host will typically only initiatebusiness conversation after dessert is served.

    French business culture keeps professional and privatematters very separate, so when making small talk, focuson work and avoid topics like family, relationships orhobbies.

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    Fun Fact

    In France, almost all employees are entitled to five weeksof holiday per year. August is the traditional holiday

    month in France, with many of the locals travellingabroad or enjoying countryside getaways. If youretravelling to France for business, avoid August andSeptember as so many people will be on leave.

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    Useful French Phrases

    Bonjour Hello

    Mercior Merci beaucoup Thank you

    S'il vous plat Please

    Au revoir Goodbye

    Pouvez-vous m'aider? Can you help me?

    Je suis enchant(e) Pleased to meet you

    Read more about French language and translation here.

    http://www.romo-translations.com/languages/french/http://www.romo-translations.com/languages/french/
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    Germany

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    Germany

    German culture tends to be a little more reserved andformal; boundaries are important and there is a strong

    belief that there is a right (and wrong) time and place foreverything.

    http://www.newcomers-network.de/germany/newcomers-guide/culture_etiquette/importance_of_punctuality.phphttp://www.newcomers-network.de/germany/newcomers-guide/culture_etiquette/importance_of_punctuality.php
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    Language and Etiquette Never use your title when introducing yourself; use your

    last name only.

    Shake hands with everyone (including children) whenarriving at a gathering and before leaving.

    Titles (Herr andFrau) are very important; use apersons title and surname until they invite you to callthem by their first name.

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    Language and Etiquette Germanbody language tends to be quite reserved, so be

    aware of your own body language and gestures.

    Dont put your hands in your pockets during aconversation.

    Respect other peoples personal space duringconversations; stand at arms length unless youre speakingto closer friends or family.

    Going out in public with wet hair or bare feet is a no-no.

    http://www.culturecrossing.net/basics_business_student_details.php?Id=13&CID=79http://www.culturecrossing.net/basics_business_student_details.php?Id=13&CID=79
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    Business Travellers When discussing business, Germans will typically be

    direct but polite. Exaggerations and high-pressure

    strategies are considered offensive and should be avoided.

    Punctuality and efficiency are highly valued; arrive ontime and be prepared to get right down to business.

    Rank is very important in German business culture, somake sure youre familiar with the company hierarchy ofthose youre meeting with.

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    Fun Fact

    Most of us would shy away from the idea of greeting aroom full of strangers, but in German culture its the norm

    to politely greet everyone when entering elevators, traincompartments and even doctors waiting rooms.

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    Useful German Phrases

    Guten Tag Hello

    Danke or Danke schn Thank you

    Bitte Please

    Auf Wiedersehen Goodbye

    Sprechen Sie Englisch? Do you speak English?

    Ich heie... My name is

    Click here for more about German language and translation

    http://www.romo-translations.com/languages/german/http://www.romo-translations.com/languages/german/