Roles and Infrastructure February 21, 2012. 2 OPEN Lead Technical Support Specialist Michael...

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Supporting Use and Care of District Technology Roles and Infrastructure February 21, 2012

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OPEN Lead Technical Support Specialist Michael Konopatsky Network Engineer Garry Barrow Technical Support Specialist and Web Master Michael Hill Technical Support Specialist Adam Mason Technical Support Specialist OPEN Technical Support Specialist Eric Sherry Technical Support Specialist Kristy Lobianco Technical Support Specialist Lead by the Director responsible for budget, contracts, vendor management, technical service, strategic planning, technology integrity and network security.

Transcript of Roles and Infrastructure February 21, 2012. 2 OPEN Lead Technical Support Specialist Michael...

Roles and Infrastructure February 21, 2012 2 OPEN Lead Technical Support Specialist Michael Konopatsky Network Engineer Garry Barrow Technical Support Specialist and Web Master Michael Hill Technical Support Specialist Adam Mason Technical Support Specialist OPEN Technical Support Specialist Eric Sherry Technical Support Specialist Kristy Lobianco Technical Support Specialist Lead by the Director responsible for budget, contracts, vendor management, technical service, strategic planning, technology integrity and network security. 4 Garry BarrowKristy LobiancoAdam MasonEric SherryMike Hill VenableCHSBufordWalkerBurnley-Moran GreenbrierAdult Ed.JohnsonCO1Clark CHS BackupHALCJackson-Via.5 Web Dev.Blue Ridge 1,474 Support Tickets August 2011 February 2012* Elementary768 Secondary691 Annexes and Central103 * Excludes secondary student tablet support half day at in-school helpdesk Instructional Technology & Media Organizational Chart Instructional Technology Building Level Support Teressa AmasiaRebecca Gibson (Karen Ganzel) Katherine HaskinsAndy JonesJames Daly Burnley-MoranGreenbrierWalkerBufordCHS ClarkJackson-ViaHenry Avenue VenableJohnson School Support Elementary Schools1.25 Days On-site Support Upper Elementary4 Days On-site Support Middle School4 Days On-site Support High School4 Days On-site Support * Planning, team meeting, and division-level project work consistently scheduled bi-monthly on Fridays. 7 2000: General Assembly Item 143 C.11 established that each division: Shall use funds to reach a goal, in each high school, of: (1) a 5-to-1 student to computer ratio; (2) an Internet-ready local area network (LAN) capability; and (3) Network Virginia or web-equivalent access to the Internet of 5:1 ports per classroom 2003: VA Department of Education issued resolution : Required districts to fund two technology positions per 1,000 students in grades K-12 division-wide. One to provide technology support, and one to serve as a resource teacher for instructional technology 2003: VA Department of Education Six Year Technology Plan set the following goals: Participate in the Web-based SOL Technology Initiative Recommend a ratio of computers to students at 1:1 in grades 3-12 and 1:3 in grades 1-2 Recommend upgrades / replacement of network computers on a 3-year cycle 9 2005 Standards of Quality Standards: HB 1014 and SB 479 amended the Standards of Quality, :2 of the Code of Virginia, to say: Local school boards shall employ two positions per 1,000 students in grades kindergarten through 12, one to provide technology support and one to serve as an instructional technology resource teacher. These instructional technology resource teachers must be in addition to those teachers counted in meeting other staffing standards in the Standards of Quality The instructional technology resource teacher is specified as a teacher, and therefore must be a licensed teacher Technology support manage each schools information network, hardware, and software. Division Technology Resources at 13 sites Hardware/Software Support End-User Support User Network Accounts E-Rate Program Division Website Groupwise Moodle Course Management System SOL testing infrastructure Security Cameras and Servers Manage Internet Service Manage Wide Area Network Services Technology support manage each schools information network, hardware, and software Internet Filtering, Spam and Antivirus 3,800 Computer Images, Security and Inventory (with student 1:1) 35 major infrastructure projects completed in Virtual Desktop Infrastructure Voice/Data Servers and Networks Wireless Infrastructure Access Interactive Board Maintenance 700 VOIP system, accounts and handset Blackberry handsets and server iPad mobile device management and mail synchronization Instructional Technology The goal of the Instructional Technology is to improve instructional practice and achievement for the 21st Century learner by supporting administrators, teachers and their work with students. By supporting teachers in the planning and implementation of instruction, the instructional technology team provides the link between the technology tool and its effective integration into all areas of instruction, productivity, and instructional management. In addition, the team delivers the expertise, the focus, and the resources to maximize the use of technology tools to improve teaching and learning for teachers and students across the division. Instructional Technology Collaborate directly with classroom teachers to discuss and plan lessons effectively integrating the use of technology; Collaborate with faculty and staff to design and develop instructional materials using a variety of technological and pedagogical tools; Model appropriate and innovative uses of technology to support high quality instruction; Examine emerging technologies and incorporate these technologies into the curriculum through pilot and large- scale implementations when practical; Collaborate with school administrators to offer workshops and seminars for users at all levels of technology integration proficiency Instructional Technology Additional Levels of Support Management and over-site of the following tools and projects Blended Learning to Advance Student Thinking (BLAST) - parent, teacher, and student training and continued professional development Authorized Technology Use Database Interactive Video Conferencing Keyboarding Curriculum K-6 Internet Safety Curriculum PreK and Kindergarten iPad Project 770 iPod Touches 165 Nook eReaders Library & Media Inventory (electronic, hardware, media, and text) Saturated Carts Smartboard/LCD Projector Installation Project Online subscriptions - eWalk, Discovery Education, BrainPop, BrainPopJr, BrainPop Espanol, Enchanted Learing, ReadingA-Z, Atomic Learning, Webspiration, World Book, Gale, and Cultural Grams Instructional Technology Coordinator Administrative Responsibilities Support teachers with the completion of Technology Standards for Instructional Personnel (TSIP) Work collaboratively with stakeholders to consolidate, publish, and present CCS Technology Plan Mentor new staff Provide focus intervention support within schools National Technology Standards for Teachers (NETS*T) evaluator Management NCLB Title IID Funding and project implementations Management Instructional Technology and Instructional Media Budgets - sustaining and furthering existing projects Human Resources Retention and Recruitment Events Organize Festival of the Book Calendar Maintain School Intercom and Broadcasting systems Teach America History Steering Committee Teacher Scholars Program International Professional Development Shenandoah Valley Technology Consortium National Teacher Training Institute Smart Conferences Technology Leadership Seminars Charlottesville Innovative Business Council Tech Tour Discovery Education Network Regional Schools Contracting and Planning Committee (WVPT & WHRO) PBS services and support CCS Board Representation