Presentation on Presentation on

Role of ManagerRole of Manager

Submitted by Submitted by UMESH KUMAR UMESH KUMAR

MIB PART – I 14MIB PART – I 14thth Nov 2011 Nov 2011

UCCMS, UDAIPUR, RAJASTHANUCCMS, UDAIPUR, RAJASTHAN

““We cannot do today’s job We cannot do today’s job with yesterday’s methods and with yesterday’s methods and

be in business tomorrow”be in business tomorrow”

--- Nelson Jackson--- Nelson Jackson

INTRODUCTIONINTRODUCTION A ManagerA Manager

Manager is a person who is elected by the Manager is a person who is elected by the Top Management and given a Top Management and given a

designation/post in the Organization to the designation/post in the Organization to the fulfill the goal and Objective of the fulfill the goal and Objective of the

Organization. He is instructed by the top Organization. He is instructed by the top management to manage the activities management to manage the activities (every activities of the Organization)(every activities of the Organization)

DEFINATIONDEFINATIONA ManagerA Manager

Any person who perform the functions of Any person who perform the functions of planning, organizing, staffing, directing planning, organizing, staffing, directing and controlling for the accomplishment and controlling for the accomplishment of Pre determined Organization goals is of Pre determined Organization goals is

called as Manager.called as Manager.

Manager is not actually do the work but Manager is not actually do the work but guide others to do things correctly.guide others to do things correctly.

A Good Manager has…..A Good Manager has…..

… … the capability to get people the capability to get people of ordinary ability to perform of ordinary ability to perform in an extraordinary manner!in an extraordinary manner!

Role of ManagerRole of Manager By Henry Mintzberg By Henry Mintzberg

Role of Manager

Interpersonal Roles

FigureheadLeaderLiaison

Informational Roles

RecipientDisseminatorSpokesman

Decisional Roles

Entrepreneur Disturbance HandlerResources AllocatorNegotiator

Interpersonal RolesInterpersonal Roles

FigureheadFigurehead Performs symbolic duties like Performs symbolic duties like

signing legal documents, welcome signing legal documents, welcome to visitors.to visitors.

LeaderLeader Motivation and direction to Motivation and direction to

subordinates, training, counseling subordinates, training, counseling and communication with and communication with subordinates.subordinates.

LiaisonLiaison Interaction with people both inside Interaction with people both inside

and outside the Organization, use and outside the Organization, use phones calls, email and meetings. phones calls, email and meetings.

Informational RolesInformational Roles

RecipientRecipient Receive information about changes, Receive information about changes,

opportunities and problems that the opportunities and problems that the Organization may face.Organization may face.

DisseminatorDisseminator Forward information to subordinates, Forward information to subordinates,

send memos and reports.send memos and reports. SpokesmanSpokesman Represent the Organization in public Represent the Organization in public

through speeches and reports.through speeches and reports.

Decisional RolesDecisional Roles

EntrepreneurEntrepreneur Identify new ideas and seek innovative Identify new ideas and seek innovative

methods to improve the performance of methods to improve the performance of the Organizations.the Organizations.

DisturbanceDisturbance Take corrective action in case of disputes. Take corrective action in case of disputes.

Resolve conflicts among subordinates.Resolve conflicts among subordinates.Resource AllocatorResource Allocator Allocation of various resources like money, Allocation of various resources like money,

material, time, scheduling, budgeting.material, time, scheduling, budgeting.NegotiatorNegotiator Negotiate with other parties like customers, Negotiate with other parties like customers,

suppliers and government. suppliers and government.

5 Differences 5 Differences

WorkerWorker• Works aloneWorks alone• Does the workDoes the work• Like a player in the Like a player in the

teamteam• Is lead and ManagedIs lead and Managed• Responsibility: Responsibility: SingleSingle

ManagerManager• Works with othersWorks with others• DevelopsDevelops people/customerspeople/customers• Like a coach and a Like a coach and a

counsel; Pitches in as counsel; Pitches in as player when needed.player when needed.

• Is the Leader/Manager Is the Leader/Manager according to the according to the conditioncondition

• Responsibility : Various Responsibility : Various

Key ResponsibilitiesKey Responsibilities Planning of workPlanning of work Proper and effective communicationProper and effective communication Getting co-operation of EmployeesGetting co-operation of Employees Encourages a team spiritEncourages a team spirit Better utilization of ResourcesBetter utilization of Resources Selecting the ProcedureSelecting the Procedure Maintaining good human relationsMaintaining good human relations Solve the ProblemsSolve the Problems Arrange training and development facilitiesArrange training and development facilities Decision MakingDecision Making Focus on Brands / New ProductsFocus on Brands / New Products Distribution Channel Management Distribution Channel Management Timely Reporting and FeedbackTimely Reporting and Feedback Developing Team MembersDeveloping Team Members Market DevelopmentMarket Development Market IntelligenceMarket Intelligence Strong Customer FocusStrong Customer Focus

Key Special Key Special QualitiesQualitiesDirectorDirectorMotivatorMotivatorHuman BeingHuman BeingGuideGuideFriendFriendPlannerPlannerSupervisorSupervisor

Functions of managerFunctions of manager

Planning

Organizing

Staffing

Controlling

Directing

A Good Manager will…..A Good Manager will…..

……always succeed in getting more output always succeed in getting more output and better results from his team membersand better results from his team members

……and they will deliver this willingly!and they will deliver this willingly!

Thank YouThank You