Role of management in USA

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    Role of Senior Management

    EPA Regions 9 & 10and

    The Federal Network for Sustainability2005

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    Plan Do Check Act

    Environmental

    Policy

    Continual Improvement

    Planning

    Implementation &

    Control

    Checking &Corrective Action

    Management

    Review

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    The Role of Management

    The EMS model is built on the premise thatsenior management is consistently participatingor otherwise involved.

    There are key points where senior managementhas a defined role (e.g., Policy, managementreview).

    Ongoing support is critical.

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    Specific Expectations ofManagement

    * Be visible and positive about the message.* Show your support through organizational

    policy, as well as walk the talk by yourwords and actions.

    * Discuss the benefits of using the EMS tool;Most importantly, verbalize how it supportsthe mission.

    * Be up front and honest about the effort neededfor successful implementation.

    * Provide resources (financial, staff, external).

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    Specific Expectations (cont.)

    * Provide moral support, encourage your team,and create a leadership environment thatensures success. The staff should feel thatyou are in it with them and committed tosuccess.

    * Encourage dialogue among the variousoffices, units and/or facilities. Try to breakdown the silos!

    * Share performance results with theworkforce.

    * Communicate outside the agency to share

    experiences and to learn from others.

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    Management Review of EMS

    EPA Regions 9 & 10and

    The Federal Network for Sustainability2005

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    Management Review

    Separate element in ISO 14001 (4.6),

    Distinct from checklists or EMS audit,

    Essential part of continual improvement.

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    Top Management Should Review

    * Continuing suitability of the EMS and policy,* EMS audit results and compliance evaluations,* Environmental objectives, targets and

    performance,* Status of corrective and preventive actions,* Communications with interested parties,

    * Follow-up from previous management reviews,* Changing circumstances,* Recommendations for improvement.

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    Top ManagementConsiderations

    Issues resulting from changes in:* Products, services, or activities,* Technological advances,* Legislation,

    * Expectations of stakeholders,* Financial circumstances.

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    Items to look for

    * Schedule for management reviews* Attendees at meetings

    * Minutes of management reviewmeetings

    * Support for continual improvement.

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    EMS 101 for Senior ManagementBrief Overview of Environmental Management

    Systems (EMS)

    EPA Regions 9 & 10

    andThe Federal Network for Sustainability2005

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    What is an EnvironmentalManagement System?

    * It is the tool used by an organization to manage the:* Organization structure,* Planning activities,* Responsibilities,* Practices, procedures, processes,* Resources.

    * It is for developing, implementing, maintaining,reviewing, and correcting/improving the approach to

    addressing environmental issues .* It is the structured approach that incorporatesenvironmental considerations into day-to-day operationsthroughout the organization, and is designed to promotecontinual improvement .

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    Process vs. Performance

    * An EMS defines a process - HOW to dosomething, in this case, manageenvironmental issues.

    * It alone does not guarantee performancestatus- or WHAT needs to be done. Forexample, being in compliance is a measure of

    performance.

    * The EMS is a process used to achieve performance goals.

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    General Principles

    * An EMS uses the Plan-Do-Check-Act Management Model,

    * An EMS serves the organization and its mission,not the reverse,

    * EMS is a process, not an event,

    * An EMS is the people & their actions, not the words &aspirations,

    * Improvement rests on changing attitudes & behaviorsWant to, not have to,

    * Start at the top, and the bottom and implement throughout.

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    Keep in mind

    * The EMS and related measurement tools are just that- tools. Alone, they will not guaranteesuccess. Do not fixate on the tool.

    * The organization must use the tools, not justhave them.

    * A useful EMS is alive; constantly measuring performance, making adjustments, and lookingfor continual improvement opportunities.

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    How to Prepare for ManagementReview

    * Have a clear understanding of Policy,

    * Know how and why objectives and targetswere identified,

    * Review audit findings,

    * Assess overall effectiveness of EMS, focusingon continual improvement.

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    Checking/Cor rec t ive Ac t ion s

    Measurement andMoni to r ing

    EMS Nonco nform ance andCorrec t ive Act ions

    Records EMS Audi ts

    ContinuousImprovement

    Implementa t ion Roles and

    Respons ib i l i t ies Tra in ing and

    Communica t ion EMS Docum ent Contro l

    EmergencyPreparedness and

    Response

    Plann ing Envi ronm ental Asp ects

    Compl iance Objectiv es and Targets

    Envi ronm enta l Mgmt .P rog rams

    Envi ronmenta lPo l i cy

    ManagementReview

    ISO 14001 Elements

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    A Viable EMS

    To succeed an EMS should be:* In harmony with mission focus;

    * Cost effective;* Flexible;* Transparent;

    * Useful to the practitioner;* Focused on continual improvement.

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    Implement

    Plan

    Check

    Review

    PlanImplement

    Check

    ReviewPlan

    Implement

    Etc.

    Continual Improvement Cycle