Role of management in USA
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Transcript of Role of management in USA
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Role of Senior Management
EPA Regions 9 & 10and
The Federal Network for Sustainability2005
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Plan Do Check Act
Environmental
Policy
Continual Improvement
Planning
Implementation &
Control
Checking &Corrective Action
Management
Review
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The Role of Management
The EMS model is built on the premise thatsenior management is consistently participatingor otherwise involved.
There are key points where senior managementhas a defined role (e.g., Policy, managementreview).
Ongoing support is critical.
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Specific Expectations ofManagement
* Be visible and positive about the message.* Show your support through organizational
policy, as well as walk the talk by yourwords and actions.
* Discuss the benefits of using the EMS tool;Most importantly, verbalize how it supportsthe mission.
* Be up front and honest about the effort neededfor successful implementation.
* Provide resources (financial, staff, external).
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Specific Expectations (cont.)
* Provide moral support, encourage your team,and create a leadership environment thatensures success. The staff should feel thatyou are in it with them and committed tosuccess.
* Encourage dialogue among the variousoffices, units and/or facilities. Try to breakdown the silos!
* Share performance results with theworkforce.
* Communicate outside the agency to share
experiences and to learn from others.
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Management Review of EMS
EPA Regions 9 & 10and
The Federal Network for Sustainability2005
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Management Review
Separate element in ISO 14001 (4.6),
Distinct from checklists or EMS audit,
Essential part of continual improvement.
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Top Management Should Review
* Continuing suitability of the EMS and policy,* EMS audit results and compliance evaluations,* Environmental objectives, targets and
performance,* Status of corrective and preventive actions,* Communications with interested parties,
* Follow-up from previous management reviews,* Changing circumstances,* Recommendations for improvement.
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Top ManagementConsiderations
Issues resulting from changes in:* Products, services, or activities,* Technological advances,* Legislation,
* Expectations of stakeholders,* Financial circumstances.
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Items to look for
* Schedule for management reviews* Attendees at meetings
* Minutes of management reviewmeetings
* Support for continual improvement.
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EMS 101 for Senior ManagementBrief Overview of Environmental Management
Systems (EMS)
EPA Regions 9 & 10
andThe Federal Network for Sustainability2005
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What is an EnvironmentalManagement System?
* It is the tool used by an organization to manage the:* Organization structure,* Planning activities,* Responsibilities,* Practices, procedures, processes,* Resources.
* It is for developing, implementing, maintaining,reviewing, and correcting/improving the approach to
addressing environmental issues .* It is the structured approach that incorporatesenvironmental considerations into day-to-day operationsthroughout the organization, and is designed to promotecontinual improvement .
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Process vs. Performance
* An EMS defines a process - HOW to dosomething, in this case, manageenvironmental issues.
* It alone does not guarantee performancestatus- or WHAT needs to be done. Forexample, being in compliance is a measure of
performance.
* The EMS is a process used to achieve performance goals.
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General Principles
* An EMS uses the Plan-Do-Check-Act Management Model,
* An EMS serves the organization and its mission,not the reverse,
* EMS is a process, not an event,
* An EMS is the people & their actions, not the words &aspirations,
* Improvement rests on changing attitudes & behaviorsWant to, not have to,
* Start at the top, and the bottom and implement throughout.
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Keep in mind
* The EMS and related measurement tools are just that- tools. Alone, they will not guaranteesuccess. Do not fixate on the tool.
* The organization must use the tools, not justhave them.
* A useful EMS is alive; constantly measuring performance, making adjustments, and lookingfor continual improvement opportunities.
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How to Prepare for ManagementReview
* Have a clear understanding of Policy,
* Know how and why objectives and targetswere identified,
* Review audit findings,
* Assess overall effectiveness of EMS, focusingon continual improvement.
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Checking/Cor rec t ive Ac t ion s
Measurement andMoni to r ing
EMS Nonco nform ance andCorrec t ive Act ions
Records EMS Audi ts
ContinuousImprovement
Implementa t ion Roles and
Respons ib i l i t ies Tra in ing and
Communica t ion EMS Docum ent Contro l
EmergencyPreparedness and
Response
Plann ing Envi ronm ental Asp ects
Compl iance Objectiv es and Targets
Envi ronm enta l Mgmt .P rog rams
Envi ronmenta lPo l i cy
ManagementReview
ISO 14001 Elements
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A Viable EMS
To succeed an EMS should be:* In harmony with mission focus;
* Cost effective;* Flexible;* Transparent;
* Useful to the practitioner;* Focused on continual improvement.
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Implement
Plan
Check
Review
PlanImplement
Check
ReviewPlan
Implement
Etc.
Continual Improvement Cycle