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Role of HRD

In Aviation Industry

Submitted by :

Prashant Maharshi

Submitted to :

Prof. Swati Shome

HRM

Agenda

• Overview.

• History.

• Current scenario .

• Importance of HRM in the aviation industry.

• Training & Orientation.

• Career Planning & Development.

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Overview

• An airline provides air transport services for passengers and/or freight. Generally, airline companies are recognized with an air operating certificate or license issued by a governmental aviation body.

•Airline services can be categorized as being intercontinental, intra-continental, domestic, regional, or international, and may be operated as scheduled services or charters.

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Focus of Aviation industry

• Air Traffic

• Growth

• Air movements

• Passenger Traffic

• Privatization

• Cargo Traffic4IIPM AHMEDABAD

• Leonardo da vinci made the first real studies of flight in the 1480's

• In 1903 Wilbur and Orrville Wright flew 120 feet in Kitty Hawk, North Carolina on December 17th, 1903.

• Postal service to transport mail between the central hubs of New York and San Francisco

• Carriers for passenger service began in the 1920s

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History

• There has been phenomenal growth in the Indian aviation sector in

2010-11. India has jumped to 9th position in world’s aviation market

from 12th in 2010.

• As per the ministry of civil aviation, the airline business is growing at

27 per cent per annum in India.

• During 2007, the domestic airline passenger traffic has shown a

growth of 32.51 per cent. Further, the scheduled domestic air

services are now available from 82 airports as against 75 in 2006.

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Current scenario

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Importance of HRD

• Responsible for the employees satisfaction.�• Affects efficiency of work.�• Helps organization to meet its objectives and strategic goals by

effectively managing employees and maintaining them.�• Long working hours, frequent travelling demands for sound HR

policies.

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Training And Orientation

• Assessment: It is basically a question as to what is needed, where,

when and by whom?

• Training activity: It helps to achieve the objectives.

• Evaluation process: It is measuring the outcome of the various

training activities.

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The three step process is further broken down into different types of training:� Classroom education: most economical form; enables trainees to share their opinions and exchange ideas.� Simulation: one of the most expensive form which

uses simulation training in the form of machine simulation.• It is the exact replicas of the equipment in the actual

work environment.• Very important with respect to safety

and emergency training of employees on job experience.

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On job experience:• Exclusive departure and arrivals terminal are used.

Action Learning: Deals with learning by experience. Provides their cabin crew with mock-

ups and situational assessment. • Enable the employees to receive hands on training.

• Helps to evaluate ones strengths and weakness.

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• IT Training: Multimedia training (combination of both Audio-

Visual and Computer-Based training.)

Evaluation:

• Process to measure the training activities.

• To determine if the objective was attained and to what level.

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Training of a pilot in simulator

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Training aspect of air hostess

Career & Development

• Employee Criteria : Experience in customer service.

• Extroverts and ready to face new challenges.

• Minimum education qualification of a high school diploma.

• To be companionable with colleagues and customers from various cultures.

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The previous is the position of career planning

After a few years of experience reach the level of SFS i.e. Senior Flight Supervisor

To avoid this career transition is done by :

• Changing careers from country to country.

• Going up and down the occupational ladder

• Progresses to business or first class based on performance.

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Earlier passenger planes

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Present days passenger plane

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Current day chartered plane

Thank You

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