Role of HR in fostering innovation
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ROLE OF HR IN FOSTERING INNOVATION Shekhar Dhongade SpadeWorx Software Services, Inc 27 th September’12
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At Ideacomb, we had conducted a survey of HR and Talent Management professionals about Role of HR in Innovation. We received comprehensive inputs from professionals across the industry verticals and we are very thankful to all for their time in participating this survey. Find herewith the slides SpadeWorx shared during a Webinar conducted on September 27, 2012.
Transcript of Role of HR in fostering innovation
ROLE OF HR IN FOSTERING
INNOVATION
Shekhar Dhongade
SpadeWorx Software Services, Inc
27th September’12
INNOVATION
REVOLUTIONARY
INNOVATION
EVOLUTIONARY
Achieving Balance
Revolutionary Innovat
ion
Evolutionary
Innovation
WHAT DRIVES INNOVATION?
Source: http://suite101.com/article/working-as-a-group-or-a-team--teamwork-and-group-work-defined-a397857
“There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow…It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it…”- Jack Welch, former CEO of GE
What is Employee Engagement?
Team lunches Offsite meetings Performance Bonus
None of this results in consistently super-charged, energized & engaged workforce
#1
Know ThemKnow what’s most important to people.
- from “Closing the Engagement Gap”
#2
Grow ThemHelp them develop new skills and advance their careers.
- from “Closing the Engagement Gap”
#3
Inspire ThemEmbody your organization’s values, and show concern about employees’ well-being.
- from “Closing the Engagement Gap”
#4
Involve ThemInform employees how they contribute to the organization’s performance, and involve them inbusiness processes.
- from “Closing the Engagement Gap”
#5
Reward ThemAppreciate their efforts, and reward them for work well done.
- from “Closing the Engagement Gap”
Engaged Employees
Innovation & Customer
Satisfaction
Business Growth
Happiness
Progress
Results
InnovationGenerationNext workforce
To understand HR & Talent Management executives perspective –
We launched a Survey “ Role of HR in fostering innovation”
Thank you for joining me today!
Twitter: @shekhardhongadeLinkedIn: http://www.linkedin.com/in/shekhardhongade
About myself
Ideacomb conducted an online survey of HR & Talent Management professionals across different Industry verticals
www.surveymonkey.com was used for the purpose of capturing responses
Over 100+ HR and Talent Management executives within North America participated in the survey
93% of the respondents believe that HR & Talent Management executives have a role in fostering the culture of innovation.
Here are our findings
Profile of Survey Participants
4%
27%
23%16%
14%
16%
Company size (no. of employees)
1 - 10 11 - 50 51 - 200 201 - 500501 - 1000 1001 - 5000 5000+
Industry Vertical1% 1% 6%
31%
2%11%9%
14%
1%
1%
25%
Agriculture, MiningConstructionFinance, Insurance, Real EstateGovernmentHealth CareInternetManufacturingRetail, WholesaleServicesTransportationCommunications, UtilitiesNonprofit
Who is accountable for Innovation?
Yes33%
No67% 46%
9%9%
27%
6%
4% CEO
Head of R&D
Marketing
Human Resources
Learning & De-velopment
Chief Innovation Officer46% believe innovation is
the CEO’s responsibility
33% have a department or function accountable for innovation
Do executives believe in employee driven innovation?
11%
68%
21%
How Important is employee-driven innovation to the success of your organization?
Least Important Important Very Important
Though…..
Innovation in Performance Review
Yes36%No
64%
Is "Innovation" one of the key performance ob-
jectives in the perfor-mance review process?
30%
62%
8%
Do innovation objectives translate into "goals" for
each employee?
Yes No Not sure
OPPORTUNITY
What Motivates employees?
Financial Rewards
Opportunity to contribute in meaningful innovation
Recognition by Management
Customer recognition
Team Progress
46.20%
52.70%
65.60%
21.50%
28.00%
Investment in Tools & Processes
30%
29%
41%
Do you plan to invest in tools and processes to enhance your innovation pipeline in 2012?
Yes No Undecided
Conclusions Innovation is not just a CEO’s job or R&Ds Top down cultural change drives bottoms up
innovation Transparency in Communication cultural
change INTENT is there , what about ACTION ?
Fostering innovation – key ingredients
CultureTransparency in operations :
Senior leadership adopting social media tools
Trust in employees, partners : Seek contributions
Throw challenges. institutionalize risk taking & rewards
ProcessInnovation objectives & Goals for the
organization
Capture employee contributions (ideas, achievements) throughout the year
Embrace Feedback crowdsourcing - feedback from across the organization , not just manager inputs, in performance reviews.
ToolsIdea capture and crowdsourcing
Instant feedback & Recognition thru peer-reviews
Collaboration & Messaging
Employee blogs, wikis, Find Experts – Proactive insights in your Talent pool
Summary
Culture
Process
Tools
Strategically drive cultural change starting with executive leadership
Employ process model that encourages Innovation
Deploy tools to bring in visibility
Get your Innovation engine humming!
At Ideacomb our focus is on providing TOOLS to improve “employee engagement” & drive Innovation in an enterprise!
Rich Dashboard:Your idea Pipeline
Launch Idea Challenges
Ease of Idea Posting
Robust evaluation process Model
Social Features :Engagement Drivers
Measure Outcomes
Ideate * Harvest * Emerge
Thank You !Send your Comments/Feedback:[email protected] DhongadeChief Operating OfficerSpadeWorx Software Services, Inc.
www.ideacomb.com
