vikas vadakara

IMPORTANT FUNCTIONS OF MANAGING

Forecasting and planning – Communicating the organizations objectives, policies, programes, procedures and budgetary

provisions to the concerned people.

vikas vadakara

• Forecasting and Planning – Communicating the organizations’ objectives, policies, programmes, procedures and budgetary provisions to the concerned people.

• Organising – Formal and informal relationships within the organization are developed and maintained through interpersonal communication.

• Instructing – Interpersonal exchange of information regarding products, processes and targets.

• Coordinating – Requires excellent communication skills to ensure that all efforts are directed towards the achievement of a single organizational goal.

• Controlling – Competence to receive information and respond quickly. Checks results and receives feedback.

vikas vadakara

COMMUNICATION STRUCTURE IN ORGANISATION

• Formal channel of communication--- Means of communications- formally controlled by managers or people in position. Ensures information flow in timely and accurate manner.

• ADVANTAGES--- Maintain authority structure of the organisation, easier to fix responsibility

• Better cooperation and coordinations among employees are achieved.

vikas vadakara

• Information is more trustworthy and can be easily relied on.

• Memos, circulars, instructions etc are part of the formal commn.

• There is minimal chance of information leak

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• DISADVANTAGES – time consuming. Small pieces of info passes thro long formal channels hence time consuming.

• Does not allow social and emotional bonds to be created – absence employees do not feel at ease

• Inhibition or stand in the way of free flow of info between organsational levels.

vikas vadakara

INFORMAL CHANNEL OF COMMN

• Advantages– speedy transmission• Uniting force• Creation of ideas• Good personal relationship• Disadvantages --- cannot be taken seriously• Spreads or transmits information by word of

mouth• Does not carry complete information- guess work

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• Distorts information – entirely unofficial, informal and authentyicated.

• Chances of misinterpretation• Lack of Accountability.