Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal...
Transcript of Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal...
![Page 1: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/1.jpg)
Role of CBO in Social Protection – SEWA’s
Experience
![Page 2: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/2.jpg)
The Informal Economy in India
• Engages 94% of the workforce or more
than 400 million workers
• Large section of the female workforce
• Contributes more than 60% of GDP
• Contributes 55% of national savings and
47% of all exports
![Page 3: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/3.jpg)
Self-Employed Women’s Association
(SEWA)
SEWA is a trade union of 1.8 million women workers in the
informal economy in Gujarat and 13 other states in India
![Page 4: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/4.jpg)
SEWA’s MAIN GOALS
• Full Employment
• Work Security
• Income Security
• Food Security
• Social Security
• Self- Reliance
SOCIAL SECURITY:
• Health Care
• Insurance
• Child Care
• Housing
• Pension
![Page 5: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/5.jpg)
SEWA Social Security
Approach
• Need-based, decentralised
• Through workers cooperatives
• Women-centred, women-owned,
women-run
• Linked to Work Security
• Holistic and Integrated
• Self-reliant contributory,
decision-making by workers
• Partnerships with government,
others
![Page 6: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/6.jpg)
Child Care Activities
1. Nutrition – 2 meals a day; special attention to
malnourished children
2. Health Care – Regular check-ups, weight monitoring,
immunization, referral
3. Education – Recreational and educational activities,
including exposure trips. Older children learn to read and
write
4. Parents meetings – Regular meetings with both parents
about their children; educational sessions on parenting,
health, nutrition etc.
5. Capacity building – Teachers at our child care centres are
exposed to new ideas and approaches to parenting,
education, health etc.
![Page 7: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/7.jpg)
1. Gives children a good start in life
2. Encourages school going
3. Removal of social barriers, builds communities.
4. Creates and supports employment, esp. of women.
5. Reduces poverty
6. Focal point for community/women’s development
Lessons Learned
![Page 8: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/8.jpg)
Lok Swasthya –SEWA’s health
cooperative
400 health centers
3 medicine shops,
traditional
medicine
Camps
Home visits
400 Dais/local leaders
150 community health workers
100 organisers
650 Total Team Strength
Work through
![Page 9: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/9.jpg)
Health Activities
1. Education awareness
• First-aid
• Communicable and non-communicable diseases
• Know your body
• Nutrition and hygiene
• Reproductive and child health
• Occupational health
• Traditional medicines
• Government schemes and prorammes
![Page 10: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/10.jpg)
Health Activities
2. Curative Care
• Primary health care
• Diagnostic camps
• Referral
• Low-cost allopathic medicines
• Traditional medicines
• Net-work with laboratories
![Page 11: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/11.jpg)
Health Activities
3. Strengthening and Linkages with government programmes
Linkages:• Primary health centre services
• Maternal and child health
• Immunization
Strengthening:
• Village Health Sanitation and Nutrition Committee (VHSNC)
• Rashtriya Swasthya Bima Yojana (RSBY)
• Integrated Child Development Services (ICDS)
![Page 12: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/12.jpg)
Health Activities
4. Research
• Impact study on reaching the poor
• Action research on safe motherhood
• Occupation health
5. Technical Resource Cell
6. New programmes
• Occupational Health
• Mental Health
![Page 13: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/13.jpg)
Lessons Learned
1. Constant education and awareness is required.
2. Partnerships with government and private sector
are mutually strengthening.
3. Need to work on social determinants of health.
4. More involvement and leadership of youth, men.
5. Monitoring by the community, especially women,
is essential.
6. Capacity-building and hand-holding is required
and is a long-term process.
![Page 14: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/14.jpg)
The Need Health Insurance Services at
SEWA
1. The poorest of women and their families face
the most severe and frequent risks.
2. Illness is the primary cause of indebtedness.
3. Shocks like illness lead families into greater
poverty.
4. Health closely linked to work security, self-
reliance and poverty reduction.
![Page 15: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/15.jpg)
FINANCIAL
SERVICES
MICRO
INSURANCE
SOCIAL
PROTECTION
VimoSEWA – SEWA Insurance
• Tailormade products:• Life
• Health
• House and Assets
• Accident
• Rainfall
• Credit Life
• Savings Link• Hospital cash
Started in 1992 as financial services
![Page 16: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/16.jpg)
About VimoSEWA
A voluntary, standalone,
multi-product,
microinsurance distribution
model.
16
![Page 17: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/17.jpg)
About VimoSEWA
CHARACTERISTICS IMPLICATION
Voluntary • Hard-selling
• Consumer education an imperative
• Business acquisition cost
Standalone • No other revenue stream
• No scope for integration with other activity.
Multi-product • Products that address wider risk management
needs.
• Managing product and sales mix.
Full Service • All functions in the insurance value chain except
carrying risk.
• Cost of operations.
Microinsurance • Catering to low income segment only.
• No cross subsidy from other market segments.
Distribution Model • Heavy reliance on insurers.
• Limited margins. 17
![Page 18: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/18.jpg)
ProductsNo. Product Risk Cover Premium
RsSum Insured
Rs
1 Swasth Parivar I Health Family Floater for 2 & 4
400 10000
2 Swasth Parivar II Health Family Floater for 2 & 4
1000 25000
3 Sukhi Jeevan II Individual Life Insurance 100 10000
4 Sukhi Jeevan III Individual Life Insurance 150 30000
5 My Jeevika – PA Accidental death & Permanent total disability
50 50000
6 My Jeevika –Hospital Cash
Individual for Hospitalization
198 to 728 250 to 1000 for 30 days
![Page 19: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/19.jpg)
Products
No. Product Risk Cover PremiumRs
Sum InsuredRs
7 Saral SurakshaYojana
Family Floater for hospitalization 2+2 & accidental death of women & spouse
150 250 for 15 days in a year accidental death 100 to 10000,spouse 50000
8 Sukhi Parivar-I Integrated Product 200 to 500 2000 for life 10000 accidental death25000 asset10000 health
9 Credit Life Life Insurance covering loan amount
various Life Insurance covering loan amount
![Page 20: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/20.jpg)
Implementation
• In-house product design, promotion and claim
processing
• Risk transferred to insurance companies
• Premium collection through SHGs, door-to-
door collection
• Promotion and servicing local women leaders
![Page 21: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/21.jpg)
Premium
12.63 13.32
16.2718.11
2009 2010 2011 2012
Gross Premium
![Page 22: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/22.jpg)
Membership-Policies
117,912
101,39799,117
100,297
2009 2010 2011 2012
Membership (Lives)
105,853
86,36680,839 80,693
2009 2010 2011 2012
No. of Policies
![Page 23: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/23.jpg)
Premium v/s Claims
13
2018
13 13 12
1618
19
22 22 23
15
11 1112
0
5
10
15
20
25
2005 2006 2007 2008 2009 2010 2011 2012
Mill
ion
s
Premium
Claims
Premium v/s Claims
![Page 24: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/24.jpg)
Performance 2008-2012
YEAR
PREMIUM (INR
MILLIONS)
MEMBERSHIP
(LIVES
COVERED)
CLAIMS PAID (INR
MILLIONS)
2008 12.72 1,03,080 22.54
2009 12.95 1,19,477 14.98
2010 12.41 1,01,397 10.77
2011 16.27 99,117 10.61
2012 18.11 1,00,297 12.36
![Page 25: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/25.jpg)
Lessons Learned
1. Partnership with local organisations is critical for implementation.
2. Both life and non-life risks should be covered.
3. Education, constant contact are essential.
4. Cashless linkages with public and private services improve equity.
5. Health insurance must go hand-in-hand with primary health care (for sustainability etc.)
6. Health Insurance can lead to strengthening of public health infrastructure (“push from below”)
7. Health insurance cannot be sustainable without regulation of health care providers, standard treatment protocols and fee structures.
![Page 26: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/26.jpg)
Lessons Learned on organising
women for self-reliance
1. Capitalisation
2. Social Security
3. Capacity-building
4. Voice & representation
All four needed together for self-reliance.
![Page 27: Role of CBO in Social Protection – SEWA’s Experiencepolyucrdn.eksx.com/userfiles/file/Ms_ Mittal Hiteshbhai... · 2013-06-18 · •Housing •Pension. SEWA ... cooperative 400](https://reader034.fdocuments.in/reader034/viewer/2022042413/5f2d2a5bfa005f25263d24b6/html5/thumbnails/27.jpg)
Thank You