Role and Responsibilities Best Practices€¦ · –Explain the work comp process including...
Transcript of Role and Responsibilities Best Practices€¦ · –Explain the work comp process including...
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Supervisor’s Role and Responsibilities
Best Practices
Presented by:
Bob Pierce
Safety & Health Manager
ESD 113, Workers’ Compensation
Objectives
Identify the duties and responsibilities of effective supervisors before, during & after an injury takes place Understand why the supervisor's role is critical in achieving best practices Successful best practice programs require supervisory involvement
To make immediate impact.
– Use the Near Miss Reports Effectively
– Use Checklists to Conduct Building Safety Walkthrough Assessments
– Identify Safety Hazards, Remove Hazards, Implement Awareness Training
– USE SAFESCHOOLS
Three Things You Can Do
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So what should a supervisor do BEFORE an injury or illness occurs?
Ensure that all safety policies are UNDERSTOOD and procedures are being followed
Identify workplace hazards and implement effective solutions
Provide appropriate personal protective equipment & adequate TRAINING
Create and maintain a safe work environment
Provide the claim reporting policy and procedure
You are self-insured ESD 113, WCT
Provide RTW information
Safety is everyone’s responsibility it IS NOT an option
Educate employees about their rights and responsibilities
On the job training to include physical requirements in all job descriptions Continually observe employees’ activities Periodically reassess employees’ physical ability to perform their job Make any needed changes in staffing, tools, or procedure
Ensure staff are prepared to safely perform their assigned duties
Meet with employees on a periodic basis to solicit recommendations on employee safety
Include employees in policy development, decision-making and implementation of safety procedures and programs
Consistently convey an attitude of caring
Develop a positive understanding with employees, creating a culture of trust
Ensure all employees understand their job duties as well as their physical requirements
– At orientation – At annual reviews – Anytime a job reassignment is made – When a job is modified
Furnish employees with information on any known job hazard Coordinate and monitor required safety training – USE SAFESCHOOLS Continually access and identify training needs - USE SAFESCHOOLS
Provide access to job-related information and training
Reward safe behaviors – (HOW)?
Is working safely optional?
Provide safety policies and procedures – Begin process in a non-punitive manner but
have steps in place for progressive disciplinary action if necessary – Working Safely Must Be Taken Seriously.
Establish safe work guidelines
Eliminate hazards or hazardous tasks
Use engineering controls – Physically change a machine or work
environment
Perform job safety analysis – Break job tasks down into steps and identify
where hazards are present
– Address, remove if possible, hazardous steps
Implement loss prevention processes to avert and reduce work injuries and illnesses
Exercise administrative controls – Change the way a job is done
Provide personal protective equipment Participate in safety committee Analyze claim data to determine what type of injuries are occurring, and where
– Develop procedures/programs to address most frequent and
most severe injuries – Set goals for improvement – Measure progress and results
Implement loss prevention processes to avert and reduce work injuries and illnesses
Document Camera Overhead
Employee Incident Form
Investigate every accident report
– Supervisor
– Safety Committee
– Special Task Force
There are a number of ways to accomplish investigating and follow up of accident reports. BUTCH SWEET
Accident/Incident Reporting
After analyzing job tasks, determine how jobs can be modified Determine alternate jobs that can be created Our WCT Claims Staff can/will help with this process
Develop a bank of modified/ transitional duty
jobs
Now What?
Supervisor responsibilities once an
injury occurs
If warranted, call 911
If you have an employee health department or an on-staff nurse, accompany injured worker to be triaged by nurse and referred for care
Ensure employees receive prompt and appropriate medical care
If immediate medical care is not necessary, provide injured worker with an Employee Incident Report and ensure completion within 24 hours
If immediate medical care is required, provide employee with Employee Incident Report as soon as feasible and request back within 24 hours
Have injured worker complete an Employee Incident Report
Secure the accident scene
Interview injured employee to determine who, what, where, when, why, how
Interview any possible witnesses and obtain their written statement
Uncover as many FACTS as possible
Perform accident investigation
• Re-enact a timeline of the accident.
• Talk with Injured worker and any witnesses.
Accident Investigation Process
Hazard Condition - Remedy
Safety Assessments
Provides an additional perspective on how the injury occurred and what can be done to prevent recurrence
This is an important, almost always neglected step
Follow up is a must for success
Supervisor Follow Up Is a Must
Hazard Condition - Remedy
Provide support and encouragement – People need to know you care
– Explain the work comp process including
employee responsibilities
– Help employee stay “connected” to the workplace • Know what’s going on in department
• Reduce feeling of isolation
Maintain frequent, meaningful contact with the injured worker
Discuss the RTW program
– Informal discussions
– Department meetings
Identify modified and transitional duty jobs
Coordinate return to work process with a Workers’ Compensation Adjudicator
Coordinate or implement a RTW
Identify what type of injuries are occurring Identify where injuries are occurring Identify why injuries are occurring Develop processes to eliminate or reduce likelihood of these injuries Make use of employee involvement
Analyze claim data to develop loss prevention strategies
Ergonomic Concerns
Identifies loss prevention opportunities
Raises employee morale
Increases productivity
Reduction in accident frequency
Reduces claim costs
BE-INVOLVED
Benefits of active supervisory involvement
To make immediate impact.
– Use the Near Miss Reports Effectively
– Use Checklists to Conduct Building Safety Walkthrough Assessments
– Identify Safety Hazards, Remove Hazards, Implement Awareness Training
– USE SAFESCHOOLS
Three Things You Can Do
Take a few minutes to THINK about the presentation
What are the one or two BIG Ideas to take away?
Questions
Unsafe Act? OR Unsafe Condition?
Before Accidents Happen
Slips & Falls
Hood Canal