ROBOTIC PROCESS AUTOMATION · Robot Process Automation (RPA) is the process of creating a software...
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With automation, it be- comes possible to take large portions of dull, manual everyday tasks and replace them with more meaningful and value creating work “ PRICE MODEL Indicative price for this RPA proof of concept process is 25.000 €. This includes all expenses and license costs for: Complete analysis and redesign of business process A fully functioning robot License to create ~five additional robots free of charge Setup of studio for further development Training of staff for robot maintenance At itelligence, we guarantee that you will always get value for money. That is why we operate with the principle: No cure - no pay! Thomas Nørmark, itelligence WHAT IS RPA? Robot Process Automation (RPA) is the process of creating a software robot that can carry out rule-based and repetitive tasks on any platform. It enables an IT system to be operated in the same way a human would. The biggest advantages of RPA is that: It is estimated that 60% of all occupations have at least 30% technically automatable activities (McKinsey 2017). Read on and find out how you can run your first low- risk high-reward project by implementing a single robot in collaboration with itelligence. • A process can be automated without any changes to present IT - the robot uses the existing user interface • Human errors are eliminated from the process • A robot can work at all times without any drop in quality • With one robot in place, the solution is easily scalable ROBOTIC PROCESS AUTOMATION Simulating human interactions with software This brochure is produced on behalf of itelligence Nordics October 2018 itelligencegroup.com/dk itelligencegroup.com/se itelligencegroup.com/no Thomas Nørmark Director, Innovation and Technology [email protected], +45 2171 8917 Thor Hauberg Director, Digital Business Strategy [email protected], +45 2049 9210 Charlotte Lindegaard Petersen Professional, Innovation and Technology [email protected], +45 2761 2237 CURIOUS? GET IN TOUCH! ROBOTS - A NEW LAYER OF EMPLOYEES The functionality will improve the quality of repetitive tasks, enabling you to offer more and better services to your customers With robots doing time consuming and bureaucratic tasks, your employees will have more time for value creating work - better for them and better for business With robots working day and night with no encounters of errors, you will get a shorter response time for cus- tomer enquiries and changing demands Robots produce an audit trail about their work pro- cesses,enabling great transparency and a decrease in paperwork that you and your staff have to deal with Management Process experts Access to IT Specifications Five weeks Functioning robot Development platform Trained staff Adoption experience RPA knowhow Roadmap Best practice process New business case Licenses INPUTS AND OUTPUTS WHEN ARE ROBOTS USEFUL? In these cases, the employees are relocated to do value creating work, while the robots take care of the tedious tasks What does it take to obtain such value? The proof of concept pro- cess is described in the following figures Case 1: Electronic Bank Statements Pain Matching payments with lacking refer- ence informa- tion in 10,000 payments/ month Solution Implementing a single soft- ware robot to handle 60% of the unmatch- able payments Value Time equal to two full-time employees is free to more value creating tasks Case 2: Service Center Pain Manual type in of disburse- ments for 2500 expens- es/month Solution Implementing a single soft- ware robot to do the manual work of most disbursements Value Time saved is 200 hours/ month, and disbursements are handled faster Case company: Danish, manufacturing, medium-sized, 300 employees Repetitiveness Rules and structure Value creating work 1 2 1 2 Tedious work Week 1 Week 2 - 3 - 4 Week 5 Identify and quantify automation use case Validate automation potential Plan proof of concept process Test and evaluate As-is model of business process Redesign to best prac- tice To-be model of business process Specify specification of demands Validate automation in new process Develop robot Install robot Pilot tests Stress tests Plan handling of edge cases Training of employees in mainte- nance Presenta- tion of outcomes Evaluation of process Discussion of further activities Develop robot Design process Plan and scope Deliver results 1h meeting 2 x 2h workshop 3 x status meeting 1h presentation PROOF OF CONCEPT PROCESS
Transcript of ROBOTIC PROCESS AUTOMATION · Robot Process Automation (RPA) is the process of creating a software...
With automation, it be-comes possible to take large portions of dull, manual everyday tasks and replace them with more meaningful and value creating work
“
PRICE MODELIndicative price for this RPA proof of concept process is 25.000 €.This includes all expenses and license costs for:
Complete analysis and redesign of business process
A fully functioning robot License to create ~five additional robots
free of charge Setup of studio for further development Training of staff for robot maintenance
At itelligence, we guarantee that you will always get value for money. That is why we operate with the principle:
No cure - no pay! Thomas Nørmark, itelligence
WHAT IS RPA?Robot Process Automation (RPA) is the process of creating a software robot that can carry out rule-based and repetitive tasks on any platform. It enables an IT system to be operated in the same way a human would.The biggest advantages of RPA is that:
It is estimated that 60% of all occupations have at least 30% technically automatable activities (McKinsey 2017).
Read on and find out how you can run your first low-risk high-reward project by implementing a single robot in collaboration with itelligence.
• A process can be automated without any changes to present IT - the robot uses the existing user interface
• Human errors are eliminated from the process
• A robot can work at all times without any drop in quality
• With one robot in place, the solution is easily scalable
ROBOTIC PROCESS AUTOMATIONSimulating human interactions with software
This brochure is produced on behalf of itelligence Nordics
October 2018
itelligencegroup.com/dkitelligencegroup.com/seitelligencegroup.com/no
Thomas NørmarkDirector, Innovation and Technology [email protected], +45 2171 8917
Thor HaubergDirector, Digital Business Strategy [email protected], +45 2049 9210
Charlotte Lindegaard PetersenProfessional, Innovation and Technology [email protected], +45 2761 2237
CURIOUS? GET IN TOUCH!
ROBOTS - A NEW LAYER OF EMPLOYEES
The functionality will improve the quality of repetitive tasks, enabling you to offer more and better services to your customers
With robots doing time consuming and bureaucratic tasks, your employees will have more time for value creating work - better for them and better for business
With robots working day and night with no encounters of errors, you will get a shorter response time for cus-tomer enquiries and changing demands
Robots produce an audit trail about their work pro-cesses,enabling great transparency and a decrease inpaperwork that you and your staff have to deal with
Management
Process experts
Access to IT
Specifications
Five weeks
Functioning robot
Development platform
Trained staff
Adoption experience
RPA knowhow
Roadmap
Best practice process
New business case
Licenses
INPUTS AND OUTPUTS
WHEN ARE ROBOTS USEFUL?
In these cases, the employees arerelocated to do value creatingwork, while the robots take care ofthe tedious tasks
What does it take to obtain such value? The proof of concept pro-cess is described in the following figures
Case 1: Electronic Bank Statements
PainMatching payments with lacking refer-ence informa-tion in 10,000 payments/month
SolutionImplementing a single soft-ware robot to handle 60% of the unmatch-able payments
ValueTime equal to two full-time employees is free to more value creating tasks
Case 2: Service Center
PainManual type in of disburse-ments for 2500 expens-es/month
SolutionImplementing a single soft-ware robot to do the manual work of most disbursements
ValueTime saved is 200 hours/month, and disbursements are handled faster
Case company: Danish, manufacturing, medium-sized, 300 employees
Repetitiveness
Rul
es a
nd s
truc
ture
Value creating
work
1
2
1
2
Tediouswork
Week 1 Week 2 - 3 - 4 Week 5
Identify and quantify automation use case
Validate automation potential
Plan proof of concept process
Test and evaluate
As-is model of business process
Redesign to best prac-tice
To-be model of business process
Specify specification of demands
Validate automation in new process
Develop robot
Install robot
Pilot tests
Stress tests
Plan handling of edge cases
Training of employees in mainte-nance
Presenta-tion of outcomes
Evaluation of process
Discussion of further activities
Develop robot
Design process
Plan and scope
Deliver results
1h meeting
2 x 2h workshop
3 x status meeting
1h presentation
PROOF OF CONCEPT PROCESS
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