Exclusive case studies from RPA leaders in AUS, USA and UK, including these companies:

ROBOTIC PROCESS AUTOMATION 2017

5 – 7 April | Sydney, Novotel City Central

P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

SPONSORS:

P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

CONFERENCE OVERVIEW

The next ‘industrial’ revolution is now under way. Robotic Process Automation (RPA) is the revolutionary solution helping organisations optimise mundane, superfluous tasks that hinder employees from strategic jobs that add value.

Konnect Learning brings you our first Robotic Process Automation event. We have created a platform for proactive discussion, focusing on the challenges, myths and best practices of your organisations RPA journey. Hear international case studies from leading companies utilising RPA solutions, alongside 12 Australian based RPA professionals driving these technologies right here in our back yard.

Robotic Process Automation 2017

YOUR EXPERT RPA SPEAKERS:

Raheem Hasan, President and Co-founder, The Institute for RoboticProcess Automation (IRPA) (USA)

Dhru Shah, Director of Robotics, AT&T (USA) Vartul Mittal, Business Transformation & RPA Lead, Barclays Bank (UK)

Julen Mohanty , Associate Vice President, J.P Morgan & Chase (USA)

Gary O’Brien, Head of Product and Change Management, BNPParibas

Robert Guirguis, Head of Technology, AMP Capital Rob Doughty, National Manager, ICT Product Architect, Department of

Human Services Kellie King, Head of Lean, BUPA Australia Dibya Basu, Senior Business Improvement Manager, ANZ Pavel Gimelberg, Agile and RPA Capability Manager, Smart Group Mohit Sharma, CEO & Founder, Mindfields

P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

Robotic Process Automation 2017

KEY BENEFITS OF ATTENDING

Understand the true business case for Robotic ProcessAutomation

Understand where this technology is heading and whatthe future holds

Realise how RPA can be utilised across your organisation Truly understand the cost efficiencies and ROI of different

RPA solutions Know how to dissect the myths from the facts and realise

the true benefits of RPA Learn how to manage your RPA solutions to ensure

lasting results

AUDIENCE

Chief Operating Officers Chief Technology Officer Chief Digital Officer Chief Information Officer General Manager Strategy/Innovation Business Improvement Manager/Director Business Process: Excellence/Re-engineering

Optimisation/Improvement/Automation Robotic Process Automation Lead/Architect/Test

Manager/Director Continuous Improvement Manager/Director/Officer Automation Lead/Manager/Director Digital Transformation Lean/Six Sigma Managers/Directors Head of Operations Head of IT

GROUP PACKAGES

Send 3 delegates and receive:10% off the currently advertised rate

Send 4 – 6 delegates and receive:15% off the currently advertised rate

Send 7 or more delegates and receive:20% off the currently advertised rate

CONFERENCE LOGISTICS

Venue: Novotel City Central, SydneyAddress: Sydney NSW 2000Dates: 5th - 7th April, 2017Start/Finish: 8:30 am – 5:30 pm

REGISTRATION AND ENQUIRIES

To register for the Robotic Process Automation 2017, simply complete the registration form at the back of this brochure and send to: events@konnectlearning.com.au or call 02 8248 0200.Alternatively, registrations can be made online at: www.konnectlearning.com.au/conferences/robotic-process-automation-2017/

SPONSORSHIP

To take up the exclusive opportunity to network with some of Australia’s top business leaders, limited sponsorship positions are available. Contact the sponsorship team on 02 8248 0200 or email events@konnectlearning.com.au to discuss package options.

P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

Robotic Process Automation 2017

9:05 What is Robotic Process Automation (RPA), how it canbenefit your organisation and choosing the right solution!?

Business optimisation through RPA & AI solutions Understand where RPA fits in your organisation Realising different RPA solutions can benefit different

process Effective strategies when choosing which process to

automate Understanding which RPA technology will work best in your

organisation Raheem Hasan, President and Co-founder, IRPA

9:55 The business case for RPA Business optimisation through RPA & AI solutions Assessing the ROI for your chosen business process The value of RPA and the potential to streamline your

business Realising the efficiency and productivity benefits of RPA Freeing up time for your employees to focus on value add

tasks

Mohit Sharma, CEO & Founder, Mindfields

10:45 Morning tea

11:00 Designing a robust governance framework for your RPA solutions Ensuring smooth implementation of RPA technologies

through a robust governance framework Realising the ‘risks’ associated with RPA and ensuring lasting

results Tracking and monitoring ongoing RPA strategies for

continuous improvements MLSetting up a strong governance framework that limits

automation failures Why a strong governance framework allows changes to

your process to be managed

Julen Mohanty, Associate Vice President, J.P Morgan & Chase

11:50: Driving continuous improvements for your RPA technologies The importance of communication between operations

and IT for continuous improvements Creating an overarching function that transcends your

operations and IT departments that ensures objectivity Ensuring lasting results through robust process design and

re-engineering

8:30 Registration, morning coffee and tea

8:50 Opening remarks from chair:TBC

DAY ONE: 5th APRIL, 2017

Fully utilising RPA solutions through companyengagement and departmental collaboration

Dibya Basu, Senior Business Improvement Manager, ANZ

12:40 Lunch

1:40 Preparation and process re-design that ensures themaximum ROI

Mapping RPA technologies to your unique business model Realising the RPA limitations to better understand their

potential Ensuring effective process identification through your

strategic approach Guaranteeing RPA success by optimising your desired

process Speaker (TBC)

2:30 Are RPA & ML technologies a threat to our workforce? How will RPA & ML affect the workplace? Are our fears justified or the result of tabloid scare

mongering and misunderstanding? Will we really achieve the maximum RPA and ML benefits as

stated by their advocates? Dibya Basu, Senior Business Improvement Manager, ANZMohit Sharma, CEO & Founder, MindfieldsGary O’Brien, Head of Product and Change Management,BNP Paribas

3:20 Afternoon tea

3:40 Effective change management strategies to ensuresuccessful implementation

Understanding the structural and psychological barriers toRPA implementation

Effective strategies to create employee buy-in and driveRPA benefits

Overcoming employee fears through an effectiveengagement strategy

Realising the value add benefits for all your staff Gary O’Brien, Head of Product and Change Management, BNPParibas

4:30 ‘Don’t put the horse before the cart’: An effective RPAroadmap

Understanding what benefits RPA will bring a given process Realising the importance of preparation and planning for

your RPA journey Understanding what steps will be beneficial for RPA journey

Pavel Gimelberg, Agile and RPA Capability Manager, SmartSalary

5:20 End of day one

EMBRACING CHANGE & NAVIGATING THE IMPLEMENTATION CHALLENGES

UNDERSTANDING ROBOTIC PROCESS AUTOMATION & ARTIFICIAL INTELLIGENCE

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P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

Robotic Process Automation 2017

9:05 Successfully implementing RPA at various Global Banks Following success across other global offices, this talk willcover the high-impact deployment of robotics across thefinancial control, risk and reporting area at Barclays and myother global clients. I will also speak how the Bankingtechnology centres train talent and manage the robotsinternally to reduce monotonous manual tasks.

Vartul Mittal, Assistance Vice President – Robotics & MachineLearning, Barclays Bank

9:55 Driving cost efficiencies through RPA solutions Effectively translating the business case to your executive

team Realising where cost benefits are seen to maximize their

effect Working through the phases: A glimpse of AT&T’s RPA

journey Dhru Shah, Director of Robotics, AT&T

10:45 Morning tea

11:00 Designing a robust governance framework for your RPA solutions DHS’ rational for cognitive computing and robots, in their

customer service delivery The practical challenges and their solutions when

implementing cognitive computing in customer service Driving efficiencies in customer service through AI-Robotics

and cognitive computing Overcoming the challenges AI customer service posed at

the DHS Rob Doughty, National Manager, ICT Product Architect,Department of Human Services

11:50: Realising the revenue and efficiency benefits of RPAtechnologies

Understanding where the greatest benefits lay The importance of doing the basics well to achieve optimal

results Moving beyond the low hanging fruit and developing RPA

systems that add value themselves What RPA means to the healthcare industry in the future

Kellie King, Head of Lean, BUPA Australia

12:40 Lunch

8:30 Registration, morning coffee and tea

8:50 Opening remarks from chair:TBC

DAY TWO: 6th APRIL, 2017

1:40 Linking BPM and RPA that delivers a full end-to-end processautomation

Implementing RPA in an effective and efficient way tomaximise impact

Ensuring a robust governance and control framework thatdrives lasting effects

Linking internal systems and RPA processes end-to-end toimprove the quality of financial data

Speaker (TBC)

2:30 The future of RPA: Machine Visions (MV), ImageRecognition, and their propensity to change how we dobusiness.

3:20 Afternoon tea

3:40 Linking RPA with machine learning and cognitive thinking The next industrial revolution: Machine learning and RPA How a Robot can assist in your company’s corporate

strategy and drive your competitive advantage RPA and machine learning that creates value for your

organisation Gary O’Brien, Head of Product and Change Management, BNPParibas

4:30 What does the future hold for RPA, Machine Learning andAI and your organisation?

How will AI effect the way we do business in the future? Will increased AI result in a less skilful workforce? Will the value of human judgment increase? What are the regulatory risks now and in for the future?Vratul Mittal, Assistance Vice President – Robotics & MachineLearning, Barclays BankRob Doughty, National Manager, ICT Product Architect,Department of Human ServicesKellie King, Head of Lean, BUPA AustraliaDhru Shah, Director of Robotics, AT&T

5:20 Close of conference

ROBOTIC PROCESS AUTOMATION IN ACTION

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WHEN ROBOTS THINK: TOWARDS INTELLIGENT AUTOMATION

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P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

Robotic Process Automation 2017DAY THREE: 7th April, 2017

8:30 Registration, morning coffee and tea

Workshop A: 9am-12.30pm

UNDERSTANDING THE PROCESS: PREPARATION FOR RPA IMPLEMENTATION

Robotic Process Automation can be a daunting prospect. Although the benefits, business case, and ROI’s are well established, there is still a misunderstanding surrounding which processes can be automation, which processes should be automated, and which processes will benefit from being automated. In this workshop, you will understand how to effectively assess your current business processes, which solution will yield the greatest results, and when to re-engineer and/or optimize a given process before implementing RPA technologies:

In this workshop, you will: Build an understanding of how RPA fits within

your business operations Understand when to automate, what to

automate, and how to automate Learn how to choose the right solution for a

given process Add to your process re-design/re-engineering

toolkit with new techniques and strategies

Lunch: 12:30

Workshop B: 1:30pm – 4.30pm

ROBOTIC PROCESS AUTOMATION PILOT PROGRAMME MASTERCLASS

The next step in an organisations RPA journey is developing a pilot programme. Pilot programmes are an essential component of any technology driven strategy ensuring your chosen initiatives yield the desired results. This Masterclass will equip you with the necessary skills to design and implement a pilot RPA programme giving you an insight into the potential effects RPA can have on your business operations.

In this Masterclass: Understand how to create executive level buy in

for your desired RPA solution Realise the importance of developing and

designing a robust pilot programme Develop a clear understanding of the results of

your pilot – not just another POC Understand how to utilize your pilot results to

develop an effective RPA strategy

PO Box H264AUSTRALIA SQUARE, NSW, 121502 8248 0200

events@konnectlearning.com.au www.konnectlearning.com.auwww

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CANCELLATION POLICYThe following cancellation policies apply to all Konnect Learning events. Whilst Konnect Learning is sympathetic tothe inevitability of changing circumstances, Konnect Learning incurs costs for each cancelled registration. It is for thisreason that the following cancellation policies are non-negotiable:

If a registration is cancelled more than 21 working days before the date of a scheduled event, the fee of thatregistration will be refunded, minus a $300 processing fee;

If a registration is cancelled between 21 and 7 working days before the date of a scheduled event, theregistered participant will receive a redeemable credit note that can be used to attend another of KonnectLearning’s events (subject to availability of venues);

If a registration is cancelled less than 7 working days before the date of a scheduled event, Konnect Learning isunable to issue a refund or credit note due to the significant expenses already incurred by Konnect Learning.

CHANGES TO EVENTSA tremendous amount of effort is spent to ensure all of Konnect Learnings events proceed as originally marketed. It iswith regret that circumstances beyond Konnect Learning’s control can prevent this from happening. As such, KonnectLearning reserves the right to change the speaker and/or agenda details at any time throughout the marketinglifecycle of an event. It should go without saying that Konnect Learning will diligently minimise the risks of changesto any event and will always ensure events deliver the content that is advertised. Konnect Learning will notify allparticipants of any changes in a timely manner leading up to an event.CUSTOMER PRIVACYKonnect Learning takes diligent action to ensure all client details are protected. Furthermore, we respect ourcustomer’s right to ‘opt out’ of our various promotional activities for relevant, upcoming events. If you do not wantto receive further information about our upcoming conferences, training courses and learning experiences, pleasetick the following box:ONCE YOU ARE REGISTERED, WHAT IS THE NEXT STEPWhen you have registered for an event, and that registration has been received by Konnect Learning, you will besent a confirmation email. This will include your invoice and any relevant information regarding the event you areregistered for. Konnect Learning will regularly keep you updated regarding the events for which you have registered.If you require any further information, visit our website at www.konnectlearning.com.au,or call us on 02 8248 0200.

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LOCATION & DATES: 5 –7 April, TBC, Sydney

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