Robin . W

No 54, Bharathi Nagar, Ganapathy, Coimbatore.

Mobile: 9790666202 Email: connectrobin@gmail.com

Male, Married, Born on 8th Jan 1985 robinconnect@hotmail.com

Seeking a challenging and responsible position in the area of Warehouse & Logistics, Commercial Store Operations, Hands-on experience in training & development of Warehouse Management System & Store operations’ development and analytical assessment of services & implementation of best practices in customer service

Professional Profile

Over all 8 years of experience with 2 years’ experience in Store Commercial and Admin functions and 6 years specific experience in Supply Chain Management and including Warehouse Operations, Inventory Management, Reverse Logistics Management, Store Operations, with leading organizations including Reliance Industries , TVS Inter Connect Systems, Solaimalai Properties Pvt.Ltd (Procter & Gamble Home Products Pvt.Ltd)

AREAS OF EXPERTISE

Expertise in Warehouse commercial Operations. Warehouse Management System, Commercial store operations, Inventory Management Inbound & Outbound Logistics operations, Transportation and other SCM activities.

Hand of experience in Retail/FMCG/Electronics,and Hyper market stores. Depot Implementation & Handled 40,000Sq. ft. warehouse. Leading a team of 31

people and extracting the maximum work from them by providing them adequate training & fulfilling their requirements

Expertise in Fleet Management, Dispatch Vechile Planning and Truck utilization. Expertise in Picking/Packing, Daily/Monthly/Quaterly & Year end audit. Responsible for the reconciliation of all types of materials such as capital

equipment, salable consumables. Expertise in Quarterly, Monthly & Year-end Audit /Raw Material Disposal Calendar/Inventory

Analysis. Preparing SOP’s / Fine tuning the SOP’s for further Process improvement. Sound knowledge of MS-Office (Word, Excel, PowerPoint, Outlook & WMS) Handled Petty cash & other warehouse facility activities/Cost Savings Health & Safety Audits & Training.

Strength:

Having good planning and problem solving skills. Strong in Decision making Motivating the team to achieve high standards and KPI targets. Praise team members and creates a positive working environment, Implementing new

initiatives Urge to constantly upgrade in areas related to my specialization. Able to priorities tasks and workloads in order of importance Initiating Cost saving in raw material Self-belief, Self-motivation, Self-confidence& ability to grasp things quickly.

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Present Assignments

Tenure Organisation, Place Designation

Dec - 2015 to Oct 2016 Solaimalai Properties Pvt.Ltd Depot Incharge – Operations

Customer: Procter and Gamble - Distribution Warehouse, Coimbatore

Managing the Depot Operation of P&G Distribution Warehouse in Coimbatore. Its two shifts operations with a Team of more than 31 Manpower including direct and Indirect. Handled 40000 Sq. feet and 1200 active SKUs with 20 Corers of inventory and handled throughput of 15000 cases per day.ROLES & RESPONSIBILITIES IN SOLAIMALAI

Warehouse and Inventory Management

Conducting analysis on warehouse related business processes and driving optimization by developing and executing continuous improvements and cost savings programs.

Handled Stock take and declared good result to management. Scheduling and monitoring the cycle count, Rack Validation, Pick Audit and Put away Audit Handling and Clearing Rejection Material.

Planning & Operations Management

Managing the warehouse including operations planning, packaging, space management and preparing warehouse manuals.

Daily truck planning for P&G sales orders to the distributors in all over tamilnadu based on weight and the Volume.

Frequent touch with drivers and recording the Timing as per the aligned OTD Handling maximum 3 Inbound Trucks and 3 Outbound Trucks per day Ensuring all the MHE’s used inside the warehouse are utilized and maintained properly Developing and implementing useful KPIs for benchmarking of warehousing. Ensure customers KPI’s are met on day to day basis and reviewing with client on weekly,

monthly and quarterly basis. Ensuring timely delivery with 99.995% fill rate as per required schedule. Preparing Training calendar and Track the skill matrix of the employee. Conduct training on Operation process/order management / inventory management / WMS Analyze data to arrive on resource planning. Maintaining FIFO Day-to-day operations activities, customer services, Co-ordination with nominated service

providers, invoicing, Documentation Handling and MIS reporting Coaching and Developing the team members on Leadership, Continual Process

Improvements Appraising staff performance and also taking disciplinary measures when required. Ensure warehouse operations safety and security.

Customer Relationship Management

Working in close coordination with P&G Team. Providing instant service to clients, entailing provision of fastest solutions to customer

concerns so as to enhance their satisfaction levels. Conducting & presenting weekly KPI to customer Ensuring 100% Customer Satisfaction.

Significant Achievements;

Order Fill rate got increased from 94% to 99.95% Nil variance maintain in Pampers, Tide & GIL Category from 1 cr Controlled Theft and Damage in Laundary Category. Controlled inbound detentions.

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Reverse Logistics:

Responsible to take steps in reducing the Damage/Rejected materials and sending it back to supplier.

Updating the Rejected Materials to Client and suppliers. Coordinating with Quality controller and Material Management team to get the RMA for

rejected material. Coordinating with Export Dept. about proper documentations for Re-export the

consignment. Coordinating with Suppliers on various issues to cope up criticality. Coordinating with Order Administrator to do system Adjustments. Ensuring the all RTV/Scrap material as followed the supplier instructed. Coordinating with Finance Department respective Scarp/RTV materials amount credited in

our account.

Previous Assignments

Tenure Organisation, Place Designation

Dec -14 to May-15 Reliance Market, Madurai Asst. Manager – Check out Operations

Customer: Reliance Retail Ltd

ROLES & RESPONSIBILITIES IN RELIACNE RETAIL LTD:

Handling sales cash for all formats ( Customer Sales, Kirana Distribution , Bulk Sales) Handled 31 cash tills & Monitoring the cashier with proper notes. Handled Petty cash, credit & Debit vouchers are maintain. Bank Reconciliation Debit and credit & RTGS Follow ups, Contra Entry, Mismatch issues

investigation & issue salvations quickly, Cashiers MIS Report Maintain, Sales data MIS Maintain on a daily basis Handle Petty cash, Credit and Debit vouchers are Maintain daily basis and informed

Authority. Coordination with messengers for documents verification & posted. Communicate / Head office on daily basis with proper note and MIS Validation Prepare

Credit Note / Cash Vouchers/ and client documents. Customers support and follow up for smooth Retail operations Co-ordination and support to Sales team and Accounts personnel in their activities. Support in preparation of MIS reports as needed by management. Coordinate with Customer Desk team for Zero errors in every shift. Responsible for day to day monitoring of Cash Till control activities and identifying the

opportunities for improvement Guide and motivate the team for continual improvement of the process and cash till levels Monitor & ensure proper receipt, storage of Bill Role , Cash Draw, EDC machines as per

SOP. Responsible for MOP Transfers and Back end Adjustments

Responsibilities:

Daily & Monthly work schedule preparing Daily & monthly MIS preparing Performing every Year end stock Audit, Reconciliation Report and coordinate with corporate & Customer service Team, Reconciliation of Daily MOP mismatch between Customer system (RETALIX) Vs SAP. Monitoring daily cash & Kirana, Bulk Bank deposit Monitoring cash till closing . SOP monitoring and adhering in the process. Job allotted to operators in shift wise,

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MOP Entries Follow up & close the same day. 5S & Maintain documents & Good housekeeping.

Significant Achievements;

Maintain 100% R ONE CARD sales system accuracy from 70%, . Maintain no customer compliant while crowd billing time.

Solve the customer compliant with in the time line.

Previous Assignments

Tenure Organization, Place Designation

May-14 to Dec-14 Max Retail Division Pvt. Ltd Head Cashier – Operations

Customer: Max Retail Division

ROLES & RESPONSIBILITIES IN MAX:

Handling customer sales cash Handled 3 cash tills & Monitoring the cashier with proper notes. Handled Petty cash, credit & Debit vouchers are maintain. Bank Reconciliation Debit and credit & RTGS Follow ups, Contra Entry, Mismatch issues

investigation & issue salvations quickly, Cashiers MIS Report Maintain, Sales data MIS Maintain on a daily basis Handle Petty cash, Credit and Debit vouchers are Maintain daily basis and informed

Authority. Coordination with messengers for documents verification & posted. Communicate / Head office on daily basis with proper note and MIS Validation Prepare

Credit Note / Cash Vouchers/ and client documents. Customers support and follow up for smooth Retail operations Co-ordination and support to Sales team and Accounts personnel in their activities. Support in preparation of MIS reports as needed by management. Coordinate with Customer Desk team for Zero errors in every shift. Responsible for day to day monitoring of Cash Till control activities and identifying the

opportunities for improvement Guide and motivate the team for continual improvement of the process and cash till levels Monitor & ensure proper receipt, storage of Bill Role , Cash Draw, EDC machines as per

SOP.

Responsibilities:

Daily & Monthly work schedule preparing Daily & monthly MIS preparing Performing every Year end stock Audit, Reconciliation Report and coordinate with corporate & Customer service Team, Monitoring daily cash deposit Monitoring cash till closing . SOP monitoring and adhering in the process. Job allotted to operators in shift wise, 5S & Maintain documents with proper note. Monitoring Securites & House Keeping duties.

Significant Achievements;

Achieved NO 1 Store for all over india Audit accuracy of 100% Maintain no contra Entry & Wrong Billing

Previous Assignments

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Tenure Organization, Place Designation

Sep-10 to May - 14 Reliance Industries Asst.Manager

(Commercial)

Core Competencies in Previous Assignment – 3.9 Years Sales order creations, outbound delivery number creations, inbound number verification. Handle Client Invoice Processing i.e. (Digital, Furniture, Non veg, Home Products, Apparels). Handle Client payment outstanding view, Rate difference, Documents Reverse Process and

client invoice Parking. Cashiers MIS Report Maintain, Sales data MIS Maintain on a daily basis. Invoice Processing i.e.(Scroll Receiving, Scroll Entry, Scroll linking, DMS Upload. Handle Petty cash, Credit and Debit vouchers are Maintain daily basis and informed Authority. Coordination with messengers for documents verification & posted. Communicate / Head office on daily basis with proper note and MIS Validation Prepare Credit

Note / Cash Vouchers/ and client documents. Customers support and follow up for smooth Retail operations. Handle Scroll Pendency Report & Record Management, Billing MIS. Employees Attendance, Payroll Handling. Co-ordination and support to Sales team and Accounts personnel in their activities. Support in preparation of MIS reports as needed by management. Co-ordinate with Head office for daily data validation and MOP entries. Payment Follow up with Customer. Payment issued to the supplier. Invoicing to the customer. Maintaining Bank Account.

Previous Assignments

Tenure Organization, Place Designation

Apr -09 to Aug - 10 TVS Inter Connect System SCM (Co-ordinator)

Core Competencies in Previous Assignment – 1.5 Year Work Order Generation in ERP (MAPICS) for all line of business for PAN India. Work Order Validation and Authorization. Maintaining and validation of work orders in ERP. Preparation of various MIS reports on Pendency report, Vendor Master, Work order register

and Metal rates, Civil and Electrical rates PAN India. Work Order Amendments. Training on ERP. Validation of Rates and Margins before generating work orders. Customer Invoice Generation in ERP. Billing MIS reports [Outstanding / Collection]. Purchase Order Creation.

Previous Assignments

Tenure Organization, Place Designation

Jan-08 to Mar - 09 Reliance Retail Ltd Warehouse (Commercial

Executive)Core Competencies in Previous Assignment – 1.3 Year

GRN Preparation. IV Processing for vendor invoice. GRIR Balance Checking. Documents Reverse & GRN Reverse. Vendor handling, vendor Payment, Vendor Query.

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Inventory Planning, Checking. Record Management. Inbound & Outbound Monitoring Scrap sales Monitoring Vendor handling, vendor Payment, Vendor Query. Process FNV Invoice & verification . Modes of payment report send to Head office on a daily basis. Validation of Rates and Margins before generating work orders.

Academic Qualification:

Qualification Board/University Duration AggregateMBA Finance Bharathiyar 2015-2016 55%B.SC [Computer Science] Dr.NGP. Arts & Science 2003-2006 59.4%

HSC State Board 2001-2003 50 %SSLC State Board 1999-2000 51 %

Software & Technical Exposure:

Operating System : Windows95/98/2000/XP ERP Package : Sound Knowledge in ERP RETALIX,

Sound Working Knowledge in SAP MM Module

DECLARATIONI hereby declare that the above-furnished information about me is true to the best of knowledge and belief.

Place: Coimbatore yours sincerely,

Date: W. Robin

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