CHAPTER 4:SERVANT LEADERSHIP IN BUSINESS

Robert K. Greenleaf

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…between 1958-1974, is a call to a new business ethic-a striving for excellence. Businesses are asked not only to produce…

PAGE 148-149

My point is that we in the United States are more naïve than most about…

PAGE 150-151

One way that some people serve is to lead. And anyone who does this manipulates others because…

PAGE 153

General Motors and Sears are still “their” companies…

The role of top leadership in large American business…

PAGE 154-155

The value to conserve power is inverse to its use.

The work exists for the person as much as the person exists for the work. Put another way, the…

I have said that the idea is not new but that its adoption…

PAGE 157

The new ethic will come, if it comes, as an acknowledgment…

…how many determined builders there are who can…

The process has already started in some businesses with the…

PAGE 158

Motivation then becomes what people generate for themselves when they experience growth.

…the new ethic requires that growth of those who do the work…

PAGE 159

… “meaningful work” is likely to be delivered only within an employing institution…

PAGE 160

Strong, healthy, autonomous, self-reliant, and competent people don’t mind being manipulated.

PAGE 162

Manipulation, as I see it, is one of the imperfections of an imperfect world… (the whole paragraph)

Reducing mediocrity is a slow, difficult, person-by-person process…(whole paragraph)

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The safest way I know for changing a character of any institution…