★ 🍁 Robert Gabos 🍁 ★E-mail: RobertGabos@gmail.com Web: Resume.RobertGabos.com

Location: Brampton, Ontario, Canada

Career ObjectiveIT Professional & Certifications Junkie

System Servers / Network Clouds / Mobile Devices / Web Dev Platforms / Social Media / IT Trainer

Qualifications Summary Technically Sophisticated & Computer Savvy With Hands-On Troubleshooting Experience. Able To Acquire New Technical Skills Quickly, Efficiently & Using Thorough Researching Abilities. Self-Motivated With Positive Easy Going Attitude. Good Team Member That Is Helpful & Personable. Always Striving & Learning New Knowledge; Online eLearning, Collaboration, Blogging & Study Groups. 13+ Years IT Industry Experience.

IT Certifications & Credentials Microsoft : MCSE Cloud Platform and Infrastructure, MCSA Cloud Platform, Microsoft Specialist Architecting Microsoft

Azure Solutions, Microsoft Specialist Implementing Microsoft Azure Solutions, Microsoft Certified Solutions Expert Server Infrastructure (MCSE) Windows Server 2012, Office 365 MCSA, Windows Server 2016 MCSA, Windows Server 2012 MCSA, Windows Server 2008 MCITP Enterprise, Windows Server 2008 MCSA, Windows 7 MCSA, Windows Server 2003 MCSA + Security, MIE Innovative Educator

Cisco : Cisco Certified Entry Networking Technician CCENT ICND1 CompTia : Network+ 2004, A+ 2009, Security+ 2009, Server+ 2015 ITIL : ITIL Foundation Certificate in IT Service Management Other Vendor Training : Apple Products Professional Certified 2014, Lenovo, Intel Other Studies : Cisco CCNA/CCNP Routing & Switching, CompTia Cloud+, LPIC Linux+, Microsoft Azure

Microsoft Partner ID : 4031121 (Authorized subscription advisor may offer delegated administration for Azure & Office 365) Microsoft Certification Validations - mcp.microsoft.com/Anonymous//Transcript/Validate ID:1187997 Code:1234567890 CompTia Certification Authorizations - Candidate ID: COMP001003381835 - Access Code: CDCRC – Web Transcript

Education: Online Profiles & Transcripts

Microsoft Virtual Academy

*7000+ Points200+ Courses

Microsoft Born To Learn

*8 Badges

Microsoft Education

Community

*4000+ Points7 Badges2 Certs

Degreed

*5000+ PointsPluralSight

*140+ Watched80+ Passed

Lynda.com

*90+ Viewed

ACM.orgIEEE.org

CompuComRobertHalfTechKellyServices

*600+ Courses

Cisco Learning Network

*50+ Points

CBT Nuggets

*11+ Courses edX.org Udemy.com Education Community

Cloud Credibility

*100+ Points

IT Certs Folder

*1000+ Certs

Technical Skills & Expertise Operating Systems Setup and

Management:o Microsoft Windows

2000/XP/Vista/Win7/Win8/Win10, Windows Server 2003/2008/2012/2016

o Fedora, Ubuntu, CentOS

Cloud Computing Systems:o Microsoft Azure, Office 365, InTune &

Enterprise Mobility Suite, SpiceWorks, Amazon AWS, Cisco Meraki MDM, Google Cloud Platform

Windows Server Active Directory Setup & Management:

o Users and Groups Management, Group Policy Configuration, Domain Migration/Upgrade, Backup/Restore Operations, Security Access Configuration, Forest Trust

Windows Server Network Server Configurations:

o Windows Server DFS Namespace, IIS Windows Web Servers, Windows DHCP/DNS/WINS Infrastructure, MS RRAS VPN Server, Microsoft TMG Proxy/Firewall

User Profile Management & Migration:

o Roaming Profiles, Folder Redirection, Offline Files, Microsoft Deployment Toolkit

Microsoft Windows Systems & Network Management:

o Microsoft System Center 2007/2012 Config Manager, Ops Manager, Virtual Machine Manager

Network & Computer Security Setup & Management:

o Symantec Endpoint Protection, McAfee Anti-Virus, System Center Endpoint Protection

o Microsoft Bitlocker/EFS, PGP Desktop, VeraCrypt

Mobile Devices Tools & Software Setup:

o Windows Mobile 6 Active Sync, Windows Mobile Device Center

o Google Android Phones, ROM Rooting Experience, Android SDK

o Blackberry Desktop Manager Virtual Operating System

Environments:o Microsoft Virtual PC & Hyper-V

Server, Microsoft VMM, VMware Workstation/Server, Oracle VirtualBox, GNS3

Office Suites and Web Collaboration:o Microsoft Office, LibreOffice, Microsoft

Exchange Server 2003/2010/2013, Microsoft SharePoint 2010/2013/Online 365, WordPress, Joomla, DotNetNuke & various Web Apps

Cisco Routing and Switching:o Cisco Configuration Professional,

Cisco Network Assistant, Cisco Configuration Assistant, SDM & Cisco ASA Firewall ASDM

Social Media Platformso SpiceWorks Help Desko LinkedIn Company & Showcase Pageso Facebook Pageso YouTube Channels

Employment HistoryCompany: New Horizons Computer Learning CentersPosition: IT Instructor Location: Toronto Dates: July 2016 – Present

Teaching Microsoft MCSA Windows 8.1 & Windows Server 2012 R2 Teaching CompTia A+ Network+ & Security+ Teaching Cisco CCNA Routing & Switching ICND1 & ICND2 Organized content using Moodle Cloud learning management system & Office 365 Docs + Sway Communicating & educating using 21st century learning methodology collaboration styles

Company: New SignaturePosition: Infrastructure Analyst Location: Toronto Dates: Feb 2016 – June 2016

Monitoring server & network infrastructure using Microsoft System Center 2012 Service Manager & Operations Manager, SCOM/SCSM.

Research & troubleshooting or remediate error alerts & escalate to appropriate support teams Work on projects to upgrade, troubleshoot & enhance customer systems, patch Windows updates Troubleshoot Active Directory replication topology errors & Azure DirSync analysis reports Track project plans using Outlook Groups, Office 365 Planner & One Drive for Business Documented training & learning material into SharePoint Online

Company: The Syscomm GroupPosition: Network Analyst Location: Mississauga Dates: Nov 2015 – Dec 2015

Technical support via Phone, Email & On-Site for multiple customer accounts. Laptop setup & config; Windows 7, Windows 8, Windows 10, apps, updates, patches & drivers. Server setup & config; Windows Server 2012 R2 Essentials, Domain Controller, Hyper-V, ADMT, MDT,

ADK+AIK Tools for user profile migrations. Cisco Router setup & config; backup/restore running config

Company: CompuComPosition: Service Desk Analyst Location: Mississauga Dates: Feb 2011 – Sept 2015

Tech Support for multiple CompuCom customer accounts; Tier 1-2 & ID Administration Assisted with Exchange Server user profile management, Active Directory security access management Troubleshooting corporate and retail network application issues; Health Industry patient information

systems, Point-Of-Sale back office Radiant systems, Citrix remote printing, Windows system performance analysis, Application deployments for Windows SCCM

Resolve VPN client and Office application issues; Outlook profile migrations, NTFS permissions Password resets & security access modification for ID management systems; Active Directory, SecurID

RSA, Citrix XenApp, Cisco ACS, Cisco VPN Created a SharePoint website for IT certification & eLearning courses; Wiki library technical docs,

Discussion Boards, Web Part embedded documents & videos, Excel pivot table statsCompany: IBM (Kelly Services Contractor)Position: Helpdesk & ID Admin Location: Markham Dates: April 2009 – Feb 2011

Tech Support for multiple IBM customer accounts Troubleshoot end user computer and network issues Log tickets through phone and email communications Document technical materials for internal knowledge base Generate reports for calls, tickets, emails and ID Admin tasks ID Administration; Active Directory, Exchange Server, Unix/Linux OS’s, zOS RACF ID, RSA SecurID Training new hires for phone & email, software tools, information gathering, escalation processes, contact

references and technical how to guidesCompany: Paradigm Network SolutionsPosition: Network Analyst Location: Toronto Dates: April 2008 – May 2008

Provided onsite tech support for various clients regarding network and server issues Troubleshoot remotely with clients to address computer software and driver related problems

Company: Netserve Canada & ItuitivePosition: Network Analyst Location: Toronto Dates: Feb 2008 – April 2008

Software and network support for small to medium size business clients Work with and troubleshoot Windows 2003 Small Business Server Manage Exchange Server 2003 accounts and settings Manage server backup software and data Implemented software deployments, network deployments and offsite backup solutions

Company: Microsoft (VMC Volt Contractor)Position: Active Directory Support Location: Toronto Dates: April 2007 – Dec 2007

Performed call center support for Microsoft Directory Services Team 3rd Tier Worked with all aspects of Active Directory technologies for Installation, Configuration, Replication Provided customers with Microsoft Best Practices for Active Directory implementations Configured and interpreted various Windows XP/Vista and Server 2003 system debug logs Performed Active Directory disaster recovery, backup/restore operations and Meta Data Cleanup Collaborated with other Microsoft Product Support Teams for a variety of customer issues

Company: Descartes Systems GroupPosition: Network Operations Center Analyst & Desktop Support Analyst / Junior Admin

Location: Waterloo & Toronto Dates: Dec 2004 – Feb 2007

Desktop Support Analyst Provided on-site Desktop Support for Windows XP/Server 2003 systems and Blackberry mobile phones Troubleshooting with network/server connection issues, VPN, DSL, Wi-Fi, Password Lockouts, Encryption User Accounts/Profiles/Computers Domain Migrations between Active Directory Trusted Domains, ADMT Purchasing PC/Laptop computer equipment for employee office usage Managed Active Directory, Blackberry Enterprise Server & Windows 2000/2003 DFS File Servers

Network Operations Center Analyst 2nd Line Support for Network Operations Center Performed scheduled checks of network & server systems for errors & alerts, gather logs & troubleshoot Provided triage central point of contact for managers/administrators & helpdesk Updating internal incident management ticketing system & inventory system On-Call work hours using VPN connection to remotely monitor network systems

Company: Research in Motion RIM Blackberry Inc. (Prior Contract)Position: Blackberry Electronics Device Assembler

Location: Waterloo Dates: July 2004 – Dec 2004

Blackberry device parts assembly, software & firmware installations & hardware testingCompany: NCR (Prior Contractor)Position: Bank Machine Assembler Location: Waterloo Dates: Feb 2004 – July 2004

ATM bank machine assembly; hardware parts & cabling, software installations NT/XP Embedded

Related Hobbies Remote & Virtual Network Computing Web Apps,

Blogging & Tech News, Wiki Sites, Twitter, Yammer, Tech Forums, Web Communities, etc

Mobile Phones, Tablets, Gadgets & Digital Pens e-Learning (LMS Systems) Cloud Services using Microsoft, Google, Cisco,

Amazon, SpiceWorks Web Development, HTML, JavaScript, CSS

Personal Projects Education & Training Web Site

URL @ www.BYOLWiKi.com Public Hosted SharePoint Online Social Media & Digital Marketing IT Certification Training Courses

Home Lab Servers & Networks Server Room; Dell PowerEdge, SuperMicro,

Cisco Routers/Switches, Cisco ASA Firewall, SonicWall Firewall, System Center Private Cloud

Microsoft Partner Office 365 FastTrack; Deployment & Onboarding Microsoft Customer Immersion Experience

Cisco Partner Product Training; Reseller & Learning Partner

Amazon AWS Partner Product Training; Cloud Computing

Red Hat Partner Product Training; Data Center & Sales

Online Presentation @ https://doc.co/i3eNnr/fpUrdg

LinkedIn Profile (PDF Embedded or Online Download)

Online Download @ https://doc.co/7Ei5JZ/fpUrdg

Robert Gabos @ www. theITppl .com

Download Latest Resume Copy @ http://Resume.RobertGabos.com