Rob Parrish - Transport for NSW - Delivering high-tech customer safety with the North West Rail Link
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Transcript of Rob Parrish - Transport for NSW - Delivering high-tech customer safety with the North West Rail Link
Delivering High-Tech Customer Safety
Rob Parrish Deputy Project Director
North West Rail Link
Content
§ Project overview
§ Key features
§ Conclusion
Sydney’s Rail Future – Stage 3
The North West Rail Link Project
Three Major Contracts § Tunnels and Stations Civils (TSC) § Surface and Viaduct Civils (SVC) § Operations, Trains and Systems (OTS)
$8.3 billion budget
Open by late 2019
First stage of rapid transit
Three Major Contracts
§ Tunnels and Station Civil Works package (TSC)
§ Surface and Viaduct Civil Works package (SVC)
§ Operations, Trains and Systems package
(OTS)
§ Public Private Partnership § Design, construct and commission all rail
infrastructure, systems and trains § Operate and maintain vertically integrated
railway for 15 year term
Customer perception of safety
More visible to the Customer
Less visible to the Customer
Key Product Features:
§ Eight new railway staCons § 4,000 car parking spaces § Fully automated system § No Cmetable – turn up and go
§ Fast, safe and reliable single deck trains
§ StaCons designed to integrate transport interchanges
Pre and Post Journey Experience Technology Requirements: • Internal and external CCTV monitoring and emergency help points
• Digital signage for customer informaCon and transport system delays
• StaCon designs to prevent slips trips and falls • LiUs, escalators and ramps • AddiConal illuminaCon in vesCbules and at doors
Journey Experience
§ Underground station climate control
§ 3 doors per side per carriage to allow passenger flow
§ Platform screen doors
§ CCTV to cover all internal areas
§ Extra lights to illuminate transition areas from train to platform
§ Open gangways for end to end visibility
§ Help Points
§ Real time information
§ Grade of Automation 4
§ Monitored by a team of expert controllers at a new state-of-the-art Rapid Transit Rail Facility (RTRF)
§ Platform screen doors on all platforms, making loading and unloading faster and safer
§ Extensive CCTV coverage and help points in trains and stations and on platforms, with live links to the RTRF
Managing Operations
Benefits of Automation
§ Safety – reduction in risks associated with human error
§ Higher frequency capability
§ More precise control over train operation
§ Operational flexibility – allows for rapid response to meet unexpected passenger demands
§ Maintenance and efficiency – optimised wear-and-tear of trains propulsion and braking systems therefore maximising economic life
§ Future proofing – system designs can be altered through
AutomaCon
30 years of operaCons
588km, 41 lines, 25 ciCes, 585 staCons, 4 conCnents
Impressive safety record
Source: InternaConal AssociaCon of Public Transport, 2011 report.
Around the world, millions of people every day travel on fully-‐automated rail systems – which put the customer at the centre of operations
Picture: North East Line, Singapore
Conclusion