Road Accident Fundpmg-assets.s3-website-eu-west-1.amazonaws.com/171031RAF.pdf · 2016/17 Outcomes...
Transcript of Road Accident Fundpmg-assets.s3-website-eu-west-1.amazonaws.com/171031RAF.pdf · 2016/17 Outcomes...
Road Accident Fund
Presentation of the 2016/17 Annual Report
PCOT
Structure
• The Business
• 2016/17 Outcomes
• Challenges
• The Year at a Glance
• Conclusion
PRESENTATION
Mandate
• Road Accident Fund Act, 1996 (Act No. 56 of 1996) & RAF Amendment Act, 2005 (Act No. 19 of 2005)
› “Payment of compensation in accordance with this Act for loss or damage wrongfully caused by the driving of a motor vehicle”
› The Fund provides compulsory cover to all users of South African roads against injuries sustained or death arising from accidents involving motor vehicles within the borders of South Africa
• National public entity (Schedule 3A of the PFMA)
• Constitutional Court rulings and legal precedents have shaped the mandate
• The Fund is called on to:
› Provide a social security safety net
› Indemnify, rehabilitate and compensate the injured
› Promote the safe use of all South African roads
The Business
Vision, Mission and Values
The Business
Strategic Outcomes
The Business
Strategic Outcomes (continued)
The Business
Business Model
The Business
Operations
The Business
Origination
Determination
Litigation
Direct Claims
Finalisation
Post -Finalisation
Human Capital
Risk Management
Forensics
Stakeholder Management
Project Management
Monitoring & Assurance
Marketing
Highlights
2016/17 Outcomes
Highlights (continued)
2016/17 Outcomes
Indicators
2016/17 Outcomes
Indicators (continued)
2016/17 Outcomes
Indicators (continued)
2016/17 Outcomes
Indicators (continued)
2016/17 Outcomes
Indicators (continued)
2016/17 Outcomes
Transformation
2016/17 Outcomes
Pillar 2016/2017 2011/2012
Strategic Objectives Achieved 90% 53%
Staff Count 2,676 1,844
Open Claims 213,877 264,579
Claims settled and paid 209,561 170,043
Claim Expenditure R31.9bn
(RNYP R8.5bn)
R12.5bn
(RNYP R0.17bn)
Legal Costs as % of Claims 16% 29%
Reopened Claims 4,616 41,480
National Footprint – Offices
•No. of Offices
•No. of Hospitals
•No. of Consultations
•12
•100
• 158,127
•5
•52
•20,039
Average value of a claim 117,059 54,208
Direct Claims Originated 38.6% 15%
Transformation (continued)
2016/17 Outcomes
Pillar 2016/2017 2011/2012
•ROTR Events
•No. of Claimants (All Events)
•Value settled during ROTR Events
•10
•54,148
•R100m
•1
•N/A
•R463,000
Writs 15,720 11,656
Call Centre
•Agents
•Calls Received
•Calls Answered
•% Abandoned calls
•27
•385,073
•376,215
•2.30%
•5
•N/A
•N/A
•N/A
Fraud
•Arrests
•Convictions
•Repudiations
•88
•68
•R388m
•502
•N/A
•N/A
APP Performance
2016/17 Outcomes
Legend Target ACTUAL PERCENTAGE
2016/17 2011/12 2016/17 2011/12
Target achieved
or exceeded
27 8 90% 53%
Target partially
achieved
0 3 0% 20%
Target not
achieved
3 4 10% 27%
Target not
scheduled for
quarter under
review
0 0 0% 0%
Total 30 15 100% 100%
Annual Audit by Auditor- General
• Audit is Clean!
• RAF’s financial statements present fairly, in all material respects, the financial position of
the Road Accident Fund as at 31 March 2017.
• Free from material misstatements.
• Emphasis of matter on the net deficit retained, as in prior years, as our current liabilities
exceeded total assets by R179,992,925,000.
• The AG did not identify any findings on the usefulness and reliability of the reported
performance information.
• Management letter confirms a net improvement in internal controls.
• 18 issues raised in the management letter.
2016/17 Outcome
Statement of Financial Position
2016/17 Outcomes
Statement of Financial Performance
2016/17 Outcomes
Cash Holdings
2016/17 Outcomes
Claims Liabilities
2016/17 Outcomes
2016/17 Outcomes
Irregular Expenditure
2016/17 Outcomes
Irregular Expenditure (continued)
Fruitless & Wasteful Expenditure
2016/17 Outcomes
Fruitless & Wasteful Expenditure (continued)
2016/17 Outcomes
Significant issues
• Seriously insufficient cash resources – total revenue remained stable when compared to
the previous financial year
• Writs, legal costs, interest payments, converted direct claims, and disrupted operations
• Sharp growth in the net deficit
• Direct indication of the unsustainability of the current dispensation and a clear marker of the
extent to which the business will need additional cash resources as claim liabilities
materialise
• Aggressive opposition from particular stakeholders
• Anti-RABS and anti-Direct claims sentiments expressed extensively by those who benefit in
the current and unsustainable dispensation
Challenges
The Year at a Glance
2016/17 was a tough but successful year!
• Great expectation still rests on our shoulders
• Claimants, suppliers, stakeholders and Government
• Significant challenges arose and each was managed in line with existing policies and
plans
• Residual challenges persist and so too does the impact of some challenges which were
resolved
• Despite the challenges the RAF succeeded in fulfilling 90% of the approved APP and
winning independent awards, whilst having 2,676 members of #TeamRAFzin delivering
services on a daily basis, interacting with 54,000 people at its community outreach
campaigns and settling claims to the value of R97 million in field.
• It is important that the RAF remains focused on fulfilling its strategy and that urgent
stakeholder support is secured on additional funding for the business and the eventual
implementation of RABS.
Conclusion
2 Eco Glades Office Park
420 Witch Hazel Avenue
Centurion
0860 23 55 23
www.raf.co.za
Thank You