Rmm101 server management

© 2015 N-able Technologies, Inc. All rights reserved. 1

Part 2 - Server Management

RMM 101


Ali MahmoudProduct Marketing Manager

Shawn ZenzProduct Manager

Presented by


Agenda

Demo

Server management 101

Cloud impact on server management


Technology trends impacting server management


Yesterday

Cloud impact for on-premises equipment

Today Tomorrow


How do you recover lost management revenue?

$$$ $


RMM 101 – Server management


1. Onboard

The Device Management Lifecycle

2. Manage

3. Support

4. Report


Automatic discovery helps to onboard devices faster

Onboard


Verify your scheduled discovery jobs.

Onboard


Onboard

Out of box monitoring should monitor the right information


Onboard

Don’t leave the out of box monitoring on unique devices


Management 101Proactively maintain devices to prevent issues before they happen.


Automation is central, but it needs to be simple

Manage


Schedule maintenance on your customer’s schedule, not yours.

Manage


Ultimate security & complianceManage

BACKUP

PATCH ANTIVIRUS


Support 101

Respond quickly to issues in the NOC


The ultimate NOC platform

Manage


Top server issues

Email/Application Availability

Hardware Faults

Unexpected downtime

Scheduled Maintenance and Reboots

Automated Patch Management

Support


Email Availability

Service Template for Exchange 2013

• Automated Monitoring

• Thresholding/alerting

• Scheduled maintenance

Support


Reporting 101

Use a proper reporting tool to show your work


Executive SummaryShow the value of your services

Report


AssessmentUse consultative servicesto win new customers

Report


Onboard

The Device Management Lifecycle

Manage

Support

Report

PSA & Ticket management integrations save time and help ensure time is billed accurately


®

®

Deep PSA & Ticketing integration


N-central 10 Demo


Onboard

N-central Device Management

Manage

Support

Report

Automatically onboard devices and leverage over

500 monitoring services

All-in-one management for Patch, AV, Backup as well as proactive maintenance

Real-time remote support that doesn’t require a remote control session

Customer facing business reports that show the value of your services


Learn more about N-central


Learn more about N-central www.n-able.com

http://www.n-able.com/


The SolarWinds N-able difference

All-in-one RMM platform

Drag and drop automation

Customer facing business reports

Fast support tools

Comprehensive support

Technical onboarding

Business strategies

Marketing resources

www.n-able.com/try

http://www.n-able.com/try


Thank you


The N-ABLE TECHNOLOGIES and N-CENTRAL marks are the exclusive property of N-ableTechnologies, Inc. and its affiliates, are registered with the U.S. Patent and TrademarkOffice and the Canadian Intellectual Property Office, and may be registered or pendingregistration in other countries. All other N-able trademarks, service marks, and logos maybe common law marks, registered or pending registration in the United States, Canada, orin other countries. All other trademarks mentioned herein are used for identificationpurposes only and may be or are trademarks or registered trademarks of their respectivecompanies.

Rmm101 server management

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Transcript of Rmm101 server management