RMC Meeting 17-18 September 2013 Seattle, Washington Presented by Adam Ruck
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Transcript of RMC Meeting 17-18 September 2013 Seattle, Washington Presented by Adam Ruck
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RMC Meeting 17-18 September 2013
Seattle, Washington
Presented byAdam Ruck
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Agenda
• RABQSA Aerospace Team• RABQSA Aerospace Applications • Examiner’s Queue• RMC Decisions• Issues• Improvements• Questions
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RABQSA Aerospace Team
General ManagerOperations
Learning & Development Manager,
Psychometrician
President & CEO
Operations Manager, North America
• Peter Holtmann, strategic manager
• Kerry Palejs, senior executive for service delivery
• Adam Ruck, aerospace services manager
• Mary Rehm, exams, learning & development, and programs manager
• Patricia White, aerospace schemes service staff
• Presley Quinn, aerospace schemes service staffExaminer, Aerospace
Examiner, Aerospace
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Aerospace Applications Approved 1OCT12-31AUG13
AS9100 Approved Applicants
Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-130
5
10
15
20
25
AS9100 InitialAS9100 RecertAS9100 Expansion
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Aerospace Applications Approved 1OCT12-31AUG13
AS9100 Approved Applicants
Initial Recertification Expansion All
Date AA AEA AIEA TOTAL AA AEA AIEA TOTAL AA AEA AIEA TOTAL TOTAL
Oct-12 1 0 1 2 0 0 1 1 0 0 0 0 3
Nov-12 0 0 3 3 0 0 2 2 0 0 0 0 5
Dec-12 0 0 0 0 4 4 12 20 0 0 0 0 20
Jan-13 1 0 0 1 5 4 7 16 0 0 0 0 17
Feb-13 2 0 1 3 2 2 9 13 0 0 0 0 16
Mar-13 2 1 2 5 4 4 13 21 0 0 0 0 26
Apr-13 2 0 1 3 6 1 5 12 0 0 1 1 16
May-13 5 1 2 8 1 1 2 4 0 0 0 0 12
Jun-13 4 0 3 7 0 0 3 3 0 0 1 1 11
Jul-13 5 0 1 6 4 2 8 14 0 0 0 0 20
Aug-13 2 0 2 4 4 3 11 18 0 0 1 1 23
TOTAL 24 2 16 42 30 21 73 124 0 0 3 3 169
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Aerospace Applications Approved 1OCT12-31AUG13
AS 9110 Approved Applicants
Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-130
0.5
1
1.5
2
2.5
3
AS9110 InitialAS9110 RecertAS9110 Expansion
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Aerospace Applications Approved 1OCT12-31AUG13
AS9110 Approved Applicants
Initial Recertification Expansion All
Date AA AEA AIEA TOTAL AA AEA AIEA TOTAL AA AEA AIEA TOTAL TOTAL
Oct-12 2 0 1 3 1 0 0 1 0 0 0 0 4
Nov-12 0 0 0 0 0 0 0 0 0 0 0 0 0
Dec-12 0 0 0 0 1 1 1 3 0 0 0 0 3
Jan-13 0 0 0 0 0 0 2 2 0 0 0 0 2
Feb-13 0 0 0 0 0 0 0 0 0 0 0 0 0
Mar-13 2 0 0 2 3 0 0 3 0 0 0 0 5
Apr-13 1 0 0 1 2 0 0 2 0 1 0 1 4
May-13 0 0 0 0 0 0 0 0 0 0 0 0 0
Jun-13 2 0 0 2 0 0 0 0 0 0 0 0 2
Jul-13 0 0 0 0 0 0 0 0 0 0 0 0 0
Aug-13 0 0 0 0 1 0 2 3 0 0 0 0 3
TOTAL 7 0 1 8 8 1 5 14 0 1 0 1 23
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Aerospace Applications Approved 1OCT12-31AUG13
AS 9120 Approved Applicants
Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-130
1
2
3
4
5
6
7
AS9120 InitialAS9120 RecertAS9120 Expansion
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Aerospace Applications Approved 1OCT12-31AUG13
AS9120 Approved Applicants
Initial Recertification Expansion All
Date AA AEA AIEA TOTAL AA AEA AIEA TOTAL AA AEA AIEA TOTAL TOTAL
Oct-12 0 1 0 1 0 1 0 1 0 0 0 0 2
Nov-12 0 1 2 3 0 2 1 3 0 0 0 0 6
Dec-12 0 1 0 1 0 6 0 6 0 1 0 1 8
Jan-13 0 1 0 1 0 5 1 6 0 0 0 0 7
Feb-13 0 0 2 2 1 5 1 7 0 0 0 0 9
Mar-13 2 1 1 4 1 3 0 4 0 0 0 0 8
Apr-13 0 0 1 1 0 6 1 7 0 0 0 0 8
May-13 1 0 1 2 0 0 0 0 0 0 0 0 2
Jun-13 0 0 3 3 0 1 1 2 0 0 0 0 5
Jul-13 0 0 2 2 1 3 1 5 0 0 0 0 7
Aug-13 0 0 0 0 0 3 0 3 0 0 0 0 3
TOTAL 3 5 12 20 3 35 6 44 0 1 0 1 65
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Average RABQSA Approvals Per Month (OCT2012-JUL2013)
AS9100 AS9110 AS9120
Initial 3.8 1.3 2
Recertification 11 1.1 4.1
Expansion 0.2 0.1 0.1
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Examiner’s Queue as of 10SEP2013
• Applications– Initial , 61– Recertification, 37– Expansion, 9
Appl
icati
ons
Initial Recertification Expansion0
5
10
15
20
25
30
35
40
45
50
AS9100AS9110AS9120
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In-Progress Applications as of 10SEP2013
Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-130
5
10
15
20
25
In-Progress Applications as of 10SEP2013
Applications
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Examiner’s Queue as of 10SEP2013
AS Applicants in Examiner's CRM Queue as of 10SEP2013
Initial Recertification Expansion All
Scheme AA AEA AIEA TOTAL AA AEA AIEA TOTAL AA AEA AIEA TOTAL TOTAL
AS9100 15 5 27 47 10 5 9 24 0 4 4 8 79
AS9110 5 2 3 10 2 0 4 6 0 0 1 1 17
AS9120 1 0 3 4 1 6 0 7 0 0 0 0 11
TOTAL 21 7 33 61 13 11 13 37 0 4 5 9 107
Examiner's Queue as of 10SEP2013
Additional Information Requested 37
In Review 17
Supervisor Queue 17
RMC Awaiting Decision 16
Tag Committee Awaiting Decision 7
New Application 7
Closing File 4
Other 2
TOTAL 107
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RMC Approved Applicants (Month of Decision)
Vote
Day
s
Applications
1 2 3 4 5 6 7 8 9 10 110
10
20
30
40
50
60
MarchAprilMayJuneJulyAugust
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RMC Disapproved Applicants (Month of Decision)
Vote
Day
s
Applications
March April May June July August0
10
20
30
40
50
60
70
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RMC Reviewed Applicants (Month of Decision)
Applications
Vote
Day
s
1 2 3 4 5 6 7 8 9 10 11 120
10
20
30
40
50
60
70
MarchAprilMayJuneJulyAugust
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RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
• Approved AS9100– AA, 20– AIEA, 12– AEA, 2
• Disapproved AS9100– AA, 2– AIEA, 8– AEA, 0
20
12
2
AA AIEA
AEA
2
8
AA AIEA
AEA
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RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
• AS9110 Approved– AA, 3– AIEA, 0– AEA, 0
• AS9110 Disapproved– AA, 0– AIEA, 2– AEA, 0
3
AA
AIEA
AEA
2
AA AIEA
AEA
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RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
• AS9120 Approved– AA, 3– AIEA, 5– AEA, 1
• AS9120 Disapproved– AA, 0– AIEA, 0– AEA, 0
3
5
1
AA AIEA
AEA
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RMC Disapprovals1JUL-31AUG2013
• 8 Disapprovals– 4, Independent Contractor, Self-Employed,
etc…– 2, Work Experience– 2, Audit Log
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Complaints, Resignations, and Appeals 1JUL-31AUG2013
• Complaint, 9• Resignations, 1• Appeals, 0
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Issues
• Customers not submitting the correct required documents
• Length of RMC voting process• Expediting Customers• Customers speaking directly to RMC
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Improvements
• Additional AS Examiner– Implemented 19AUG2013
• Applicant Documentation Requirements– Implement by 27SEP2013
• Certification Requirement Update & Processing Timeline– Implement by 4OCT2013
• Technology– Implement end of 2013