RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul...
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Transcript of RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul...
![Page 1: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/1.jpg)
RM Monitor and RMAlerts
Installation, Setup, and Requirements
January 23, 2010
John Raffenbeul presented this live via an internet connection. These slides contain most of the
information he shared.
![Page 2: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/2.jpg)
Differences
Differences
RM Alerts vs RM Monitor
![Page 3: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/3.jpg)
Differences
Obtaining information: RM Alerts is passive in the sense that
information is automatically sent once a trigger has been activated.
RM Monitor is dynamic requiring you to actively push the data to the device
![Page 4: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/4.jpg)
Differences
Accessing Data RM Alerts can be integrated in the ASI’s
WO for onsite monitoring within the network in addition to sending data over the internet.
RM Monitor requires an internet connect
![Page 5: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/5.jpg)
Differences
Information Available RM Monitor provides a snapshot of current
business activity along with Alerts RM Alerts sends data as requested
(triggers) in segments (specific alerts) or in familiar report format.
![Page 6: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/6.jpg)
Differences
Cost RM Alerts comes included with Restaurant
Manager. The only cost comes with charges by internet providers.
RM Monitor requires a subscription charge
![Page 7: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/7.jpg)
Requirements
• RM Monitor PayPal Account- Setup in RM Monitor
Admin Page Internet Access- Both Ends Method of receiving data
• Computer• Blackberry• Windows Mobile device• I Phone or IPod Touch
![Page 8: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/8.jpg)
Requirements
• RM Alerts WO handheld if using within the network Email Account to push data
• Standard SMTP• Gmail• Yahoo
Method of receiving data• Email• Cell phone capable of receiving text messages
![Page 9: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/9.jpg)
RM Alert Setup
• RmAlerts Forms Store Information- RM BackOffice Alerts- RM BackOffice RMMsgdef
![Page 10: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/10.jpg)
RM Alert Setup
Store Information SMTP Server - enter in the
outgoing mail server information given by the e-mail provider (ISP).
SMTP User - enter the user email (outgoing purposes
![Page 11: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/11.jpg)
RM Alert Setup
Store Information SMTP Password - enter the
same password you use to access the e-mail account.
Admin E-mail - information entered here will appear as sender information to the recipient. The data in this field has nothing to do with the SMTP accounts
![Page 12: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/12.jpg)
RM Alert Setup
Gmail and dll’s Download from
http://indy.fulgan.com/SSL/openssl-0.9.8j-i386-win32.zip
Install in Rmwin folder• libeay32.dll• ssleay32.dll
![Page 13: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/13.jpg)
RM Alert Setup
• RMALERTD (EXE) MUST BE RUNNING AT ALL
TIMES TO PROCESS ORDERS
ONLY ONE COPY SHOULD BE RUNNING
ADD TO RMSTART
![Page 14: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/14.jpg)
RM Alert Setup
Four Options Under Setup Internet e-mail address - Launches RMMsgdef.exe SMTP Server – Launches RM BackOffice Send Test E-mail – Use to test e-mail account RM Monitor Registration – Launched RM Registration
form
Most options can be accessed from elsewhere
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RM Alert Setup
The Send Test E-mail-option will send a test
email to the first recipient on the Message
Definition Form
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RM Alert Setup
Message Definition Form (RMMsgDef.exe) is used to: Create recipients Define type of message (report or alert) Define triggers for message
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RM Alert Setup
Message Definition Window Description- this column displays the message
name you enter when creating a new message definition.
Recipient- this column displays the name of the person who will receive the alert or message.
![Page 18: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/18.jpg)
RM Alert Setup
Message Definition Window Content- shows the data entered in the Content
tab. This will either be a static text message or a report folder found in the RM Report Module.
Schedule- this information in this column will show the RM Trigger for alerts or the scheduled time for a message or report.
![Page 19: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/19.jpg)
RM Alert Setup
Message Definition Form
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RM Alert Setup
An alert needs 4 basics Name Recipient Content Schedule/Trigger
![Page 21: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/21.jpg)
RM Alert Setup
Four Types of Recipient Bulletin Board- Appears at POS Employee- Requires WO Employee (of security level)- Requires WO Email/ Text
![Page 22: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/22.jpg)
RM Alert Setup
Use the Email Option to send content to: Email Address Text Message to Cell Phone
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RM Alert Setup
Sending Alert to Cell Phone You must obtain the Carrier SMS Gateway Obtain Carrier Gateway List on Wikipedia
![Page 24: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/24.jpg)
RM Alert Setup
Email Recipient Format
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RM Alert Setup
Content Tab Use Static text field for alerts Use Report Output field when sending
reports
![Page 26: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/26.jpg)
RM Alert Setup
Schedule Tab Use RM Trigger field for Alerts Scheduled option typically used for reports
![Page 27: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/27.jpg)
RM Alert Setup
Alert Trigger Setup BackOffice RMMsgdef form
![Page 28: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/28.jpg)
RM Alert Setup
Demonstration
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RM Monitor
Requirements RM Monitor can only be installed on
systems with a valid security key: RM Monitor will not recognize a demo software key.
RM Monitor is only compatible with Restaurant Manager Version 17 on builds dated 17.0.2009.4221 and later.
![Page 30: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/30.jpg)
RM Monitor
Registration Form RM BackOffice (Setup – General) RMAlert RMPOS Website (RM Monitor- Getting Started
* RM Alerts must be running
![Page 31: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/31.jpg)
RM Monitor
Registration Form Chain Name- Place the name of the chain in this field. If this is a
single store operation (not part of a chain), enter the name of the restaurant itself (store name).
Chain E-mail Address- Enter the email address of the person who will be administrating user information or those who will have access to the store information. Separate users are setup under the RM Monitor Admin page for your chain.
Chain Admin Username- The name entered in this field will be used when accessing and managing the various aspects on the RM Monitor Admin page.
![Page 32: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/32.jpg)
RM Monitor
Registration Form Chain Admin Password- The information entered in this field
will be used when accessing the RM Monitor Admin page. Serial Number- This field will be automatically filled in. Store Name- This field will be automatically filled in based on
the user license. However, you may edit the name if necessary as might be the case to denote a specific store in a chain.
Store E-mail Address- Enter the store’s email address in this field. This information placed here will appear in the Manage restaurant
![Page 33: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/33.jpg)
RM Monitor
Complete Registration
• Add New Store
• Launch Website
![Page 34: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/34.jpg)
RM Monitor
Single Store vs Chain Registration
• Use same registration form
• One store in chain must exist
• Store in chain must be setup on site
![Page 35: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/35.jpg)
RM Monitor
Remote Devices I Phone/ IPod Touch Blackberry Window Mobile Device Local Computer
![Page 36: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/36.jpg)
RM Monitor
Installing on Computer
• Browser- type http://rmmonitor.rmpos.com/RMMonitor under the Internet Browser address field.
• Save site page as “bookmark” or “favorite”
![Page 37: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/37.jpg)
RM Monitor
Installing on Smart Phone Open internet browser- type in
the following: http://rmmonitor.rmpos.com/rmmonitor/mobile/login.aspx
Add the web page to favorites or bookmark once you are at the site and the above screen is
shown.
![Page 38: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/38.jpg)
RM Monitor
Installing on I Phone / IPod Touch App Store I Tunes Store
![Page 39: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/39.jpg)
RM Monitor
App Store
• On the I Phone/IPod Touch select the App Store icon
![Page 40: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/40.jpg)
RM Monitor
App Store Type in “rmpos” in the search bar, and the
hit search.
![Page 41: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/41.jpg)
RM Monitor
App Store Select the “Action Systems, Inc / RM
Monitor in the results window.
![Page 42: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/42.jpg)
RM Monitor
App Store• Touch the “free” button on the screen. The
icon will change to “install”; touch the icon.
![Page 43: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/43.jpg)
RM Monitor
App Store
• You will receive a prompt for your ITunes Password.
![Page 44: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/44.jpg)
RM Monitor
App Store
• Press the RM Monitor app icon when the application is finished installing.
![Page 45: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/45.jpg)
RM Monitor
App Store
• The default screen will show Store 42.
![Page 46: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/46.jpg)
RM Monitor
App Store
• Press the “Settings” option at bottom of screen
![Page 47: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/47.jpg)
RM Monitor
App Store
• Enter Login Id and Password for store under Authentication options
• Update
![Page 48: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/48.jpg)
RM Monitor
App Store
• Access Store Info using restaurants icon
![Page 49: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/49.jpg)
RM Monitor
I Tunes Store
• Go to Apple website
• Download I Tunes computer application
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RM Monitor
I Tunes Store
• In I Tunes application- Type “rmpos” in the search field
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RM Monitor
I Tunes Store Click on the “GET APP” in the APPLICATIONS
section
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RM Monitor
I Tunes Store
Within the iTunes program Go to the “Applications” tab, Select the RM Monitor
application Click on the “Sync” option.
![Page 53: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/53.jpg)
RM MonitorI Tunes Store
RM Monitor App should now be visible on
the device
Proceed with software installation
![Page 54: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/54.jpg)
RM Monitor
RM Monitor Administration Page Add/delete users Manage restaurant information Manage access to who can view data Manage chain information View Store Data Setup Subscription
![Page 55: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/55.jpg)
RM Monitor
Accessing Administration Page• RM Monitor only allows one administrator to make
changes and requires the administrator account to do so. • Administrators may access the RM Monitor Admin page
for the chain by going to: http:/rmmonitor.rmpos.com and selecting the
“Manage Account” option and then enter in the administrator name and password.
http://rmmonitor.rmpos.com/rmmonitor/Desktop/Login.aspx and then enter in the administrator name and password.
![Page 56: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/56.jpg)
RM Monitor
Remote Access Desktop Computer- RM Monitor, the program will
lead you directly to the Admin page. Mobile Device- enter the administrator name and
password to access administration page.
![Page 57: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/57.jpg)
RM Monitor
Subscription RM Monitor is a subscription service RM Monitor currently uses Paypal Subscribe/unsubscribe to RM Monitor under the
“Setup Subscription Billing” tab on the RM Monitor Admin page.
Each store must have their own subscription
![Page 58: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/58.jpg)
RM Monitor
Manage Users
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RM Monitor
Add New Users First and last name of user Create a Login Name Create and confirm a user password- it is
suggested but not necessary that you use an alphanumeric code.
“Save” to update user information
![Page 60: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/60.jpg)
RM Monitor
Edit Delete Current Users Select from List Use search option
![Page 61: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/61.jpg)
RM Monitor
Edit Delete Current Users
![Page 62: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/62.jpg)
RM Monitor
Manage Restaurant Access Use options under “Manage Restaurant Access” tab
![Page 63: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/63.jpg)
RM Monitor
Manage Restaurant Access
The Setup Restaurant Access form is broken into three sections:
• Users- The drop down menu in this field alphabetically lists
![Page 64: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/64.jpg)
RM Monitor
Manage Restaurant Access• Allow/deny- The option will toggle allowing you to
deny or allow access to restaurants.
![Page 65: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/65.jpg)
RM Monitor
Manage Restaurant Access
• Restaurant- Select one restaurant or several by clicking and dragging the mouse across the list of restaurants
![Page 66: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/66.jpg)
RM Monitor
Manage Restaurant• Change data for a particular restaurant
Misspelled Restaurant Name Restaurant Email Address
The rest of the fields are automatically populated
![Page 67: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/67.jpg)
RM Monitor
Manage Chain The options under the Manage Chain tab
Change Chain Email Change Administrator Login Credentials
![Page 68: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/68.jpg)
RM Monitor
Viewing Data
• Use the Update function on RM Monitor to get the most up to date information.
• The Update icon may be different colors between devices.
![Page 69: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/69.jpg)
RM Monitor
Viewing Data
• The last update time will appear on the bottom portion of the screen
![Page 70: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/70.jpg)
RM Monitor
Navigating Device.
The report categories on a computer are
listed as a menu tree
![Page 71: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/71.jpg)
RM Monitor
Navigating Device
Use the arrow on the right
side of the report category
to drill down the information
![Page 72: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/72.jpg)
RM Monitor
Navigating Device
![Page 73: RM Monitor and RMAlerts Installation, Setup, and Requirements January 23, 2010 John Raffenbeul presented this live via an internet connection. These slides.](https://reader037.fdocuments.in/reader037/viewer/2022102622/56649f335503460f94c4f552/html5/thumbnails/73.jpg)
RM Monitor
Information Demonstration