Riverbed SteelCentral AppResponse 9.0 NetProfiler and NetShark 10.6
-
Upload
riverbed-technology -
Category
Technology
-
view
1.329 -
download
5
description
Transcript of Riverbed SteelCentral AppResponse 9.0 NetProfiler and NetShark 10.6
Copyright Riverbed Technology 1
Simplifying Web Application Monitoring
Riverbed® SteelCentral™ AppResponse 9.0, NetProfiler and NetShark 10.6 May 20, 2014
Riverbed ConfidentialCopyright Riverbed Technology 2
Age of the Customer
● Empowered buyers– Knowledgeable, hyper connected, exacting – 40% of US adults always addressable– Use 3+ connected devices– Access Internet multiple times per day, from
multiple locations and on the go
● Employees, partners and suppliers also have heightened expectations– 64% of employees care about BYOD
● Staying competitive requires – Deep customer knowledge – Optimizing the customer experience
Forrester, March 2014
Riverbed ConfidentialCopyright Riverbed Technology 3
● Shift from device- or link-centric monitoring toward end-user experience monitoring– How, when, what and why customers and
employees are using applications and devices
– Focus on the holistic or end-to-end experience
● NPM not just for Network Ops anymore!– Broaden the audience: app support and
business owners
Outside-In Monitoring
Riverbed ConfidentialCopyright Riverbed Technology 4
Web Apps & EUE Key Use Cases
Riverbed ConfidentialCopyright Riverbed Technology 5
What’s New in NPM?AppResponse 9.0 and NetProfiler 10.6
SIMPLIFIED WEB ANALYSIS
• Geographic heat maps • Custom Web app analysis• Web analysis by business
groups
• AppResponse Web console • AppResponse Quick Views• NetProfiler templates• NetProfiler integration with
SteelCentral Dashboard
EASY INFORMATION SHARING
IPv6 SUPPORT
• IPv6 support• Faster TCP analysis
Riverbed ConfidentialCopyright Riverbed Technology 6
Simplifying Web Analysis
Business Group
Geographic Heat Map
Business-Specific Web Page Analysis
● Geographic display of end-user experience for Web applications and page views
● Focus triage efforts on most critically affected users
● Customize web page monitoring
● Flexibly map web pages to apps− Group page views − Separate pages that are
monitored together − Monitor non-standard file
types
● Organize app users into groups
− By location or department
− Understand the group experience for a web app
Riverbed ConfidentialCopyright Riverbed Technology 7
Geographic Heat Map
Riverbed ConfidentialCopyright Riverbed Technology 8
IPv6 Support
● Three reasons for supporting IPv6– Running out of private address space– Doing business in Asia or South America– Government mandate
● IPv6 packet acquisition and TCP analysis – AppResponse appliance is manageable as an IPv6 end station – Natively support acquiring, storing and indexing IPv6 packets – Support TCP response time analysis for IPv6 TCP connections
Response Time Composition Chart
Riverbed Confidential
IPv6 Addresses in Drilldowns
Riverbed Confidential
TCP Performance Boost
● ASA Boost Mode provides significant performance increase for TCP analysis without hardware upgrade– Analysis pipeline runs multiple threads in parallel – Throughput increased by 50% - 100% – Supported on 10G appliances (ARX 5000, 5100, 6000 models)
● Works in conjunction with all AppResponse modules– WTA, AppSQL, Shark, CX-Tracer, VoIP, UCMM
Riverbed ConfidentialCopyright Riverbed Technology 11
Customers Want Unified Dashboards
97%
Riverbed ConfidentialCopyright Riverbed Technology 12
Case Study
“Our group has set up a number of dashboards for various app teams and for the NOC. There is great value to the visual images on a dashboard. When someone sees a red light or a sharp spike, they realize immediately there’s an issue. They don’t have to know what’s wrong, but they realize the severity and know to call someone.”
Riverbed Confidential
RPM Dashboards
Copyright Riverbed Technology 13
BrowserMetrix
AppInternals
AppResponse
● Pulls data from multiple sources– NetProfiler now
integrated
● Standardize on web-based UIs– Increase adoption by
more and different users
– Improve information sharing & collaboration
– Identify trends and issues faster
New NetProfiler integration provides Top Talker and Top Interface information
Riverbed Confidential
Seamless Drill Down into NetProfiler
Copyright Riverbed Technology 14
Riverbed Confidential
AppResponse Web Console
SLA Dashboards report violations
Quick ViewsCustom Views
Role-based access controls
Riverbed Confidential
AppResponse Quick Views & Profiler Templates
● High-level “out-of-the-box” overviews of commonly used data and workflows
● Easy to create and share– “One click” creation– Role-based access controls
● Fast drill down into data of interest
AppResponse Quick Views NetProfiler Dashboard Templates