risk management consulting & services

Risk Management Services

guiding you through tough terrain

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CONTENTS

RIMAS RISK MANAGEMENT 7Living excellence

SERVICES 8Overview

11Expecting the unexpected

13Scanning and going into action

15Containing fires

17Making the leap

19Bridging gaps

21Thrashing out the issues

23Scaling new heights

CLIENT BASE 25Safeguarding your property, assets and interests

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“Living excellence”

RIMAS RISK MANAGEMENT

RIMAS Risk Management Consulting & Services Ltd (RIMAS) has a simple value proposition: We bring fresh perspectives to clients seekingto protect their performance, (intellectual) property, assets and interestsworldwide. Committed to the traditional Swiss values of neutrality, excellence and discretion, we act as pathfinders and guides for ourclients in both the private and public sector. RIMAS has the expertise tokeep you on course in turbulent times.

A privately owned Swiss company founded in 2004 in Zurich, Switzer-land, RIMAS is a network of highly qualified professionals working in risk,incident, crisis, complexity and interim management. We also act as asparring partner and offer bespoke training programmes.

Our members are all high performers – active or former board members,directors, executives, project managers and specialists – drawn fromfields as diverse as finance, law, technology, logistics, natural sciencesand government. From this pool of resources, we assemble dedicatedteams with the skills to respond to your specific needs.

In conjunction with approved members of our network, we offer a fullrange of advisory and operational services. We are the first point of contact for decision-makers such as board members, managing direct -ors, as well as institutional and private investors who need support insteering sensitive or high-risk situations.

We provide second opinions and independent perspectives in critical circumstances. By analysing both your specific needs and your environ-ment, we enable you to reduce risks, exploit opportunities and create thefoundations for sustainable decision-making.

We mobilise our outstanding network and our expertise for your competitive advantage.

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RIMAS risk management experts have the knowledge and experience to help you anticipate and mitigate risks in the following areas:

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RIMAS’ seasoned incident management specialists can help youspot the clouds gathering a long way off, map your vulnerabilities,implement a response plan or react quickly in event of:

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RIMAS offers crisis management services and can assist youin mapping your vulnerabilities, implementing a response planor reacting quickly in the following areas:

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RIMAS can, with the experienced professionals at our disposal,guide you through major complexity reduction processes andhas particular expertise in:

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SERVICES

RIMAS can mobilise its network of outstanding executives, project managers, consultants and coaches to help you bridgetemporary capacity crunches in the following areas:

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RIMAS’ partners, consultants and network members are regu-larly asked to act as sounding boards within organisations andhave considerable experience in the following areas:

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RIMAS’ workshops, coaching sessions and courses, designed toimpart the very latest knowledge on risk, crisis, incident and com-plexity management, focus on:

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SERVICES |

Loss events have a habit of erupting when you least expect them. More-over, not being prepared can devastate your balance sheet, erode staffmorale, reduce productivity and impair your brand. Our risk managementexperts have the knowledge and experience to help you anticipate andmitigate risks in the following areas:

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RIMAS uses a tried-and-tested method to analyse all of the risks and opportunities facing your organisation – both internally and in your widerenvironment. We then evaluate their potential impact and recommendhow to manage them as efficiently as possible. We conduct virtually allour work on-site in order to gain hands-on insight into your operations,maintain relationships with key staff members, and avoid the “not-invented-here” syndrome.

We execute our projects to the very highest quality standards and in accordance with relevant governance regulations. Where requested, ourspecialists can achieve “quick-wins”, however, your long-term goals always remain our primary focus. Our consultants act as auditors, inves-tigators, advisors, implementers and mediators worldwide and, in emer-gencies, can usually respond or be on the ground in a matter of hours.

RIMAS not only advises you on how to tackle immediate risks but alsoshows you how to plan for and respond to potential threats that are sim-mering just below the surface or lie far beyond today’s horizon.

Our experience – preparedness and sound risk management help navigate tough terrain and improve performance.

guiding you through tough terrain

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SERVICES |

Unforeseen events that threaten your property, assets and interests ordisrupt your plans can come like a bolt from the blue – and they invariablyresult in financial loss. RIMAS’ seasoned incident management specialistscan help you spot the clouds gathering a long way off, map your vul -nerabilities, implement a response plan or react quickly in event of:

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We start by defining which property, assets and interests are exposed,then make sure precautionary measures for safety, security, logistics andcommunications are targeted and cost-effective. Our consultants act asauditors, investigators, advisors, implementers and mediators worldwideand, in emergencies, can usually respond or be on the ground in a matterof hours.

RIMAS not only advises you on how to tackle immediate incidents butalso shows you how to plan for and respond to events that are simmeringjust below the surface or lie far beyond today’s horizon.

Our experience – preparedness and sound incident management helpnavigate tough terrain and improve performance.

guiding you through tough terrain

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SERVICES |

Once in a while a dramatic crisis will blow up and demand a rapid and well-timed response: key players in your company may be unavailable or leave,you may be forced to recall products, or one of your business segmentsmay suddenly start to underperform. RIMAS offers crisis managementservices and can assist you in mapping your vulnerabilities, implementinga response plan or reacting quickly in the following areas:

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Depending on the precise nature of the event and your infrastructure,RIMAS can either dispatch a crisis management team to handle the situation according to your instructions or can send in experts to reinforceyour own presence. In more serious cases we also recommend deployingexperienced advisors at headquarters as well as on local sites to estab-lish a secure liaison, gather accurate information and monitor the situa-tion. We understand how essential reliable, real-time information is forsound decision-making when the pressure is on.

We aim first and foremost to limit – and in the case of physical destruc-tion, remove – the damage, ensure business continuity and restore nor-mal operations as quickly as possible. Our consultants act as auditors,investigators, advisors, implementers and mediators worldwide and, inemergencies, can usually respond or be on the ground in a matter ofhours.

RIMAS not only advises you on how to tackle immediate crises but also shows you how to plan for and react to risks that are simmering justbelow the surface or lie far beyond today’s horizon.

Our experience – preparedness and sound crisis management help navigate tough terrain and improve performance.

guiding you through tough terrain

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SERVICES |

The environment in which organisations operate and grow is intercon-nected and perpetually changing: competition increases and decreases,regulations may slacken or tighten, clients’ tastes and expectations shift.All of this makes new demands on your processes, staff and managers.This complexity invariably creates opportunities, but taking advantage ofthem requires planning and presence of mind. With experienced profes-sionals at our disposal, RIMAS can guide you through major complexityreduction processes and has particular expertise in:

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Our specialists understand key drivers in complexity management, suchas diversity, interdependence, ambiguity and flux, and ensure changesare firmly rooted in the culture of your organisation. Over the years,RIMAS has developed proven methods for motivating employees to buy into a re-defined or entirely re-designed business model and hassignificant experience of communicating organisational adjustments professionally in diverse cultural contexts.

RIMAS will work with you before, during and after a major complexity reduction project to make sure it is implemented in a farsighted and sus-tainable way. Our consultants act as auditors, investigators, advisors, implementers and mediators worldwide and, in emergencies, can usuallyrespond or be on the ground in a matter of hours.

RIMAS not only advises you on how to deal with immediate complexityreduction issues but also helps you plan for adjustments in the more distant future.

Our experience – preparedness and sound complexity management helpnavigate tough terrain and improve performance.

guiding you through tough terrain

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SERVICES |

Skills gaps are a perennial headache for managers. All kinds of thingscan cause them to open up – often without much warning: legislationmay change, a key staff member may be unavailable or leave, a new government inspection may be looming, or a project may need to be salvaged. RIMAS can mobilise its network of outstanding executives,project managers, consultants and coaches to help you bridge temporarycapacity crunches in the following areas:

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Failure to have the right people in the right place at the right time cancreate conflicts or have other serious consequences for an organisation. Our partners’, consultants’ and network members’ broad experience in a variety of business sectors and hierarchical levels allows them to acclimatise rapidly to your specific situation.

Adaptable and pragmatic, we work with strong communicators whoknow how to keep their heads in high-stress environments. Our consult - ants act as an integral part of your organisation and, in emergencies, canusually respond or be on the ground in a matter of hours.

RIMAS not only provides interim capabilities and advises you on how totackle knowledge and human-resource shortages, but also shows youhow to plan for and respond to future challenges as well as recruit andretain the staff on which your long-term future depends.

Our experience – preparedness and sound interim management helpnavigate tough terrain and improve performance.

guiding you through tough terrain

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guiding you through tough terrain

SERVICES |

Clients also hire our consultants to guide their managers through a toughsituation or steer them out of a quagmire; to give a second opinion, notsimply to reinforce the status quo. RIMAS’ partners, consultants and network members are regularly asked to act as sounding boards withinorganisations and have considerable experience in the following areas:

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True professionals know that you often have to be cruel to be kind. Likegood personal trainers, our consultants know that you have to prod, provoke and persevere to get real results. Whether you are looking forspecialist advice or feel you need a fresh perspective from an “outsider”with a bird’s-eye view, we have what it takes to support your manage-ment in critical situations.

We also make a habit of checking back with you once our mission is of-ficially over to make sure our input has become firmly embedded in yourorganisation. Our consultants serve clients worldwide and, in emer -gencies, can usually respond or be on the ground in a matter of hours.

RIMAS not only offers immediate support but also equips your manage-ment and staff with the tools to deal with critical and sensitive situationsin the future.

Our experience – preparedness and professional sparring support helpnavigate tough terrain and improve performance.

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guiding you through tough terrain

SERVICES |

Your organisation is like a muscle. Keeping it in shape through regulartraining ensures that your staff remains competitive and your managersbroaden their horizons. RIMAS’ workshops and coaching sessions areprimarily targeted at board members, CEOs, CFOs, CIOs, CSOs, CROs,general managers as well as senior risk and security staff. Our courses,designed to impart the very latest knowledge on risk, crisis, incident andcomplexity management, focus on:

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RIMAS’ corporate workshops are half- or full-day bespoke events. We also offer overnight courses and exercises, including cultural excursions designed to streng then team spirit. Our workshops are valu-able, high-level learning tools and excellent networking opportunitiesfor participants.

RIMAS not only advises you on how to tackle knowledge gaps but also shows you how best to keep your management and staff on thecutting edge.

Our experience – preparedness and professional training help navigatetough terrain and improve performance.

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“Safeguarding your property, assets and interests”

CLIENT BASE

The vast majority of our work relates to sensitive cases and is strictlyconfidential. Our reputation for excellence is based on our ability to uphold the highest procedural standards and handle internal data withthe utmost discretion. The bulk of our customers are:

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We never reveal the identity of our clients or partners unless specificallyauthorised to do so. We also keep information on the nature, duration,location and results of our interventions confidential. Our mandates areextremely diverse both in terms of their subject matter and geographicalreach, however, our approach is the same wherever our clients take us:We use state-of-the-art technologies and methodologies to protect yourproperty assets and interests at all times and keep you at the sharp endof risk management.

Our reputation depends not only on our ability to meet the highest stand -ards of confidentiality and discretion but also on our proven track recordof deploying the right solution for the challenge at hand as well as anticipating its outcome and impact.

preparedness helps navigate tough terrain and improves performance

www.rimas-zurich.chservices@rimas-zurich.ch

Switzerland, Zurich:T +41 (0)43 233 9660F +41 (0)43 233 9661

P.O. Box 2123CH-8021 ZurichSwitzerland

rimas risk managementconsulting & services ltd