Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate...

38
Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands

Transcript of Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate...

Page 1: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Risk based inspection program, use the right tool for the risk?

Ir. Rob van Dorp (Msc)Inspectorate of environment and TransportThe Netherlands

Page 2: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

What to inspect??

Page 3: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

What to inspect??

Risk?

Compliance??

Page 4: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

The world according to Sparrow:

• Traditional focus inspectorate: Illegal activitys

Page 5: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

The world according to Sparrow:

• However there are also harmfull activitys

Page 6: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Harmfull

Illegal

Area of harmfull activitys where inspectorates have the autority to act:

Page 7: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Traditional planning of Risk based Inspectios of illegal and harmfull activities

ComplianceLow High

Risk

Low

High

Page 8: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

ComplianceLow High

Risk

Low

High

Priority, Inspections and sanctions

Priority: compliance assistance

Some random inspections Ignore

Page 9: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

However: The risk of non compliance

Page 10: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

unwilling willing to improve no need to improve

Page 11: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Acceptable level of compliance (from the perspective of allowable harm)

Page 12: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Acceptable level of compliance (from the perspective of allowable harm)

Remove from market (breaking the system)

Inspections and compliance assistence

trust based approach

Page 13: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

trust based approach:

Page 14: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Eachother

The system

Trusting:

Page 15: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Uncontrolled system

materials primary productionprocess

product

Company

Quality inspections

materials Primary productionprocess

Company

Qualityinsp.

reworkwastel

Process control

materialen primaire productie processen

bedrijf Stuursignaal

HerstelAfval

(eind)controle

Quality control

materialen primaire productie processen

bedrijf Stuursignaal

HerstelAfval

(eind)controle

Onderhoud HRM Inkoop Etc.

Sturing

eisen

Interne Audits

Quality assurance

materialen primaire productie processen

bedrijf Stuursignaal

HerstelAfval

(eind)controle

Onderhoud HRM Inkoop Etc.

Sturing

eisen

Interne Audits

Trusting the system

Page 16: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Do you trust the system?

• The system has to be up to the task, and so does your inspection tool!

Page 17: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

There is always a system!

Page 18: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Do you trust the system?

• The system has to be up to the task, and so does your inspection tool!

Page 19: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport19

There are a number of ways to squeeze an orange!

Page 20: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

But is it up to the tasks??

O.K.

Page 21: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

O.K.

System

Page 22: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Not O.K.System

Page 23: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Not so 9001System

Page 24: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport24

Might be O.K.

System

Page 25: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

So what to inspect to ensure safe orange juice??

Page 26: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport26

O.K.

Might not be O.K.

??

Inspection Tool

Page 27: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

• 1 carton of orange juice: 20 oranges

• 24 for hours of production• 120 bottles a minute (500.000 a

year)

Quality control:FiltersSample testingProces monitoringPasturisation

Page 28: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

So how to inspect?

Might not be O.K. by itself

Inspection Tool

Might be O.K.

??

Page 29: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

What to inspect!

Page 30: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Level of inspection tool

Level of development of the company

Level of development of the company Level of inspection tool Uncontrolled process Product inspections Quality inspections Process monitoring Process control Inspections on supporting systems Quality control Audits Quality assurance System inspections Quality system Information exchange and partnership

Page 31: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Level of inspection tool

Level of development of the company

development of paper systems

Inspection burden

What if the levels do not match

Page 32: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Trusting eachother: Pre conditions for a trust based approach• Trust Rule 1: Make contact personal• Trust Rule 2: Define common goals• Trust Rule 3: Set the right example• Trust Rule 4: Build trust with sensible rules• Trust Rule 5: Share responsibility and trust• Trust Rule 6: Stay on course and keep calm, • even when things go wrong• Trust Rule 7: Rely on informed trust, not on blind trust• Trust Rule 8: Be mild on mistakes but crush abuse• Trust Rule 9: Dare to experiment and learn from experience

Page 33: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Example:

De praktijk

Page 34: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

• Family company• Started in 1920• Transports all over the world• 1000+ employees• Tanktransport, tank cleaning

De praktijk

Page 35: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

policy

•Improvement•Openness•Respect•Humour

•Initiative•Engagement•Togetherness•Carrying out what we have agreed

Our Values 

Our Values

De praktijk

Page 36: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

materialen primaire productie processen

bedrijf Stuursignaal

HerstelAfval

(eind)controle

Onderhoud HRM Inkoop Etc.

Sturing

eisen

Interne Audits

De praktijk

Page 37: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

What did we do?

Page 38: Risk based inspection program, use the right tool for the risk? Ir. Rob van Dorp (Msc) Inspectorate of environment and Transport The Netherlands.

Inspectie Leefomgeving en Transport

Thank you for listening,

• Rob van Dorp• +32704563273• [email protected]