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There is an unprecedented rise globally in the
number of out of court settlements and
choices are being made by parties to opt for
various methods of ADR as opposed to thetraditional and time tested adversarial
mechanism of dispute resolution. The trend
towards these alternative dispute resolution
methods is apparent with parties choosing
them in the growing number of instances
related to copyright and piracy, patent and
trademark infringement, corporate
reorganizations (mergers, acquisitions,
takeovers), outsourcing (data protection),
unfair competition and various other areas.
Elucidate with examples (instances) from India,
UK and USA and discuss by firstly examining
the validity of the initial statement in the lightof the aforesaid areas and then comparing the
scenarios and legal incidents prevalent
currently in India, UK and USA in out of
court settlements.
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INTRODUCTION
Justice Delayed Is Justice Denied
This saying apparently describes todays Judicial System. The legal system though fair
and powerful is awfully overcrowded and is therefore slow. The justice dispensation
system is facing challenges of delays in the disposal of cases in court. The disputes in law
courts linger on for decades. The delay in decision of cases undermines the faith in the
system as well as motivates the affected parties to get redressal of their grievances by
resorting to unlawful means.
In Indian context there is a clear violation of Right to Speedy Trial as conferred by
Article 21 of The Constitution of India.
Courts as well as legislature are trying to identify the causes of delays and to remedythem by bringing about changes in the substantive and procedural laws. Alternative
Forums for redressal of grievances are being identified and set up.
In this context a conference was convened on 4th December 1993, under the chairmanship
of the Prime Minister of India and presided over by the Chief Justice of India. In this
conference the Chief Justice came to the conclusion that the court were not in a position
to bear the entire burden of justice system and that a number of disputes lent themselves
to resolution by Alternative modes such as Arbitration, Mediation and Negotiation.
It was emphasized that advantage should be taken of the Alternative Dispute Resolution
(ADR) Mechanisms which will provide to cut down the procedural delays resulting in
saving of the valuable time and money of the litigant public.
The Philosophy of ADR system is well stated by Abraham Lincoln-
Discourage litigation; persuade your neighbours to compromise whenever you can.
Point out to them how the normal winner is often a loser in fees, expenses, cost and
time.
Litigation does not always lead to a satisfactory result. It is expensive in terms of time
and money. ADR system enables the change in mental approach of the parties.
ADR refers to all those methods of resolving disputes which are Alternative for litigation
in the court. It is a decision making process to resolve disputes that does not involve
litigation or violence. ADR includes
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Arbitration,
Mediation,
Conciliation,
Negotiation, Judicial settlement including settlement through Lok-Adalat etc.
Emphasis throughout the world is changing towards the adoption of ADR instead of court
litigation .It provides for quicker, less-costly, confidential and consensual resolution of
civil disputes.
There are certain Institutional Arbitrational Centres, which provides services and
facilitates alternative methods to the parties-
Indian Council of Arbitration. (ICA)
Federation of Indian Chambers of Commerce and Industry.(FICCI)
International centre for Alternative Dispute Resolution.(ICADR)
Perry4Law
Some International Institution are:
International Chamber of Commerce (ICC) Paris
London Court of International Arbitration.
American Arbitration Association.(AAA)
World Intellectual Property Organization.(WIPO)
National Arbitration Forum.(NAF)
Each and every country has adopted a version of Uniform Arbitration Act. In India the
Alternative Dispute Resolution is governed by The Arbitration and Conciliation Act
1996. In England there is The England Arbitration Act 1996 and in U.S The United
States Federal Arbitration Act
ADR continues to grow as a preferred method of dispute resolution to commercial and
employment law groups, insurance, it is expanding in the areas of constructions, health
care, telecommunication, intellectual property, cyber intellectual property, entertainment
and technology based industry.
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ADR IN INTELLECTUAL PROPERTY
Intellectual properties are intangible incorporate property. It consists of Copyright,
Trademark, Patent, Industrial Design, etc. Where as Cyber IPR consists of Copyright and
Trademark in Cyber space, Software Patents, Domain Name Disputes etc.
ADR methods apparently suits IP disputes.
A survey of Patent Attorneys conducted in 1981 and again in 1991, showed their
increased willingness to arbitrate and reported an increase number of Attorney with
Mediation experience. [1]
In most situations IP disputes does not require an either/or result in which one partywalks away with all the rights at issue. Instead parties often consider some form of shared
rights to be an acceptable or even preferred result. Apart from all the advantages of using
ADR over Litigation it is pertinent to note that the parties are free to choose at least one
arbitrator whose background and knowledge will allow him to understand fully the
technology involved. At the same time the arbitration proceedings are confidential and
therefore the risk of revealing trade secret and the reputation does not arise.
In India the judiciary has encouraged out of court settlement to alleviate the increasing
backlog of cases pending in the courts.
The three recent judgements-
Autodesk Inc. & anr V Mr. Anish Singhal,
IA No.14988/2007 in CS (OS) 2403/2007; Judgement delivered on 7.01.08
Asia Pacific Breweries Ltd. V SKOL breweries Ltd.
IA No. 172/2008 in CS (OS) 1984/2006; In the Delhi High Court, Judgement delivered
on 7.01.08
Intex Technologies (India) Ltd & Anr v Pervez Ambani;
IA No. 21/2008 & CS (OS) 458/2007; In the Delhi High Court, Judgement delivered on
14.01.08.
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Amply reveal the trend adopted in resolving of disputes. In all three cases, the plaintiff
and the defendant decided to settle the matter amicably according to the terms of
settlement.
An article by Peter.S.Vogel states that U.S can save Millions by arbitrating Patent
Infringement. Defending Patent Infringement claims in Federal Court can cost between 1
Million US Dollar to 3.5 Million US Dollar. By simply including arbitration provision in
Patent License parties can control and reduce the cost of resolving alleged infringement.
Accordingly there are growing numbers of Patent Infringement Claims being made
through the arbitration process and courts are enforcing the arbitration provision.
Infringements in Cyber IPR are increasing as Internet Business and E-Commerce are
acquiring more importance relying on computers and the World Wide Web to
communicate and transact. The growing phenomenon, that we call the virtual world or
information superhighway has transformed cyber property into significant Corporate
Assets.
Cyber crimes like Cyber squatting, Domain Name Dispute, Music Piracy, Software
Piracy are in rise.
Institutions like WIPO, NAF, ADNDRC are approved dispute resolution services
providers by ICANN, since 1999.
The first ever cyber squatting case was adjudicated by WIPO in 1999.
World Wrestling Federation Enterainment,Inc.V Michael Bosman.[2]
Indias first case on cyber squatting:
Benneth Coleman & Co.Ltd V Steven S.Lalwani.[3]
Benneth Coleman & Co.Ltd V Long Distance Co.
was decided by WIPO Panel.
Other famous International Domain Name Disputes adjudicated by WIPO are
Madonna Ciccone, P/k/a Modonna V Dan Parisi.[4]
Stoneygate 48 Ltd. & Wayne Mark Rooney V Huw Marshall[5]
Some famous Indian Domain Name Disputes adjudicated by Wipo are:
Cox & King Indian Pvt.Ltd. V Rakesh[6]
Mahindra & Mahindra Ltd. V Neoplanet Solution[7]
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The reason why the UDRP and its dispute resolution have gained popularity is that
parties prefer economic and speedy out of court proceedings that can be conveniently
applied on an International basis.
Yet the policy under which WIPO and other recognized dispute resolution centres work
is criticized to a large extend because of lack of appeals process under the policy.There
are very limited grounds for reconsideration of cases under WIPO. In the Maruti.com
case the complainant Maruti Udyog was denied the domain name registered by Mr.Tella
Roa.Later the complaintant approved the panel on the ground of perjury claining that
evidence produced in support of the domain name was forged .The relevant panel
directed the respondent to transfer the domain name Maruti.com to the complainant.[8]
Statistic on the total number of domain name case adjudicated by WIPO per year.
Recent statistics shows that NAF has administered a total of 1805 domain name disputes
in 2007 up from 1658 disputes in 2006.
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NAF arbitrators have ruled in favour of Google regarding several internet domain
names that were similar to Google.com.
On March 2005 NAF panellist ordered disputed domain name Hillary Clinton.com to
be transferred to Clinton. It was found that more than 1000 domain names related to
Clinton names have been registered.
MUSIC PIRACY
The battle 2003 the U.S recording industry initiated lawsuits against its own consumers in
effort to change the culture of piracy.
RIAA had initiated close to 2000 lawsuits in December 2003.The Los Angles Times
reported that out of court settlement with the RIAA was ranging from $3000 to
$7000over online music is increasing day by day.
ADR IN BUSINESS ORGANIZATION
As use of ADR in private and court-annexed settings has burgeoned over the last 10
years, creative new programs and uses have been tried in many settings. Commercial,
consumer, community and even criminal ADR programs have emerged and proved their
effectiveness in reducing some of the delay, expense, inefficiency and hostility associated
with traditional dispute-resolution processes.
In no setting, however, has alternative dispute resolution demonstrated such potential,
success and acceptance as in the commercial arena: A number of the most successful
corporate ADR efforts were described in a 1997 Center for Public Resources (CPR) book
written by Cathy Cronin-Harris, Building ADR into the Corporate Law Department.
ADR-related cost savings have been demonstrated time and time again. A recent CPR
survey covering a five-year period demonstrated that 652 reporting companies that used
CPR-sponsored programs saved more than $200 million with an average savings of more
than $300,000 per company.
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However, benefits have by no means been limited to dollar savings. A survey of business
executives and lawyers for example, has indicated that 80 percent of respondents
believed that mediation helped preserve business relationships.
During the past few years, a number of studies have indicated a substantial increase in
corporate ADR use. These include: Deloitte & Touches 1993 and 1995 studies; a 1996
Price Waterhouse, LLP study; a 1996 ABA Journal Poll; a 1998 survey by the
Cornell/PERC Institute of Conflict. Each of these polls and surveys has indicated
substantial increases in ADR use.
Other developments have confirmed the rise in the use of corporate ADR:
The fact that more than 800 corporations with 3,200 subsidiaries have signed the
CPR ADR "pledge" to consider ADR in any dispute with another signatory to the
pledge.
The development of specific industry-wide protocols for use of ADR within an
industry. Examples include programs developed by the National Association of
Securities Dealers, National Healthcare Lawyers Association, World Intellectual
Property Organization, Wireless Industry, Construction Industry Partnering
Programs and numerous insurance industry programs. Also, the Center for Public
Resources has developed programs for franchise, banking, chemical and food-
industry disputes.
Incorporation of ADR not only into law school curricula but also into business
school curricula.
A 1998 week-long online seminar involving business managers and ADR.
Increasingly, corporations have turned to ADR for the resolution of specific and complex
matters that just a decade ago would have been thought to defy alternative methods of
dispute resolution. Included in this group are class-action insurance matters,
telecommunication disputes and patent-law matters.
Probably the most striking trend in the corporate use of ADR is the dramatic movement
toward mediation. The Deloitte & Touche survey clearly indicates this, as a number of
other studies involving specific industries, such as the construction industry.
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As both anecdotal and systematic reports of corporate ADR success stories circulate,
companies that have not yet systematically sought to regularly use ADR express
increasing interest in developing programs.
During the past few years, a substantial body of statistical data has emerged
demonstrating the growing patterns of ADR use within the corporate community as well
as preferences for certain types of procedures, such as mediation. With increasing use,
corporations are being asked to consider ADR with greater frequency and are initiating
ADR efforts at an unprecedented pace. The experience developed in the public and
private sectors indicates certain "best practices" to optimize the chances that a
corporations dispute-resolution system will be effective and efficient.
India has a comprehensive, contemporary and progressive legal framework to support
International arbitration that is on a par with that of the worlds leading arbitration
institution.
Facts and Figures on International Court of Arbitration dispute resolution service
International Chamber of Commerce (ICC) Arbitration2007 Statistical Report shows:
599 Requests for Arbitration were filed with the ICC Court;
those Requests concerned 1,611 parties from 126 countries and independent
territories;
in 11.4% of cases at least one of the parties was a State or parastatal entity;
the place of arbitration was located in 42 countries throughout the world;
arbitrators of 66 nationalities were appointed or confirmed under the ICC Rules;
the amount in dispute exceeded one million US dollars in 57.4% of new cases;
349 awards were rendered.
The biggest example of corporate reorganization is the merger of JET Airways and AIR
SAHARA. The matter was arbitrated and JET AIRWAYS purchased AIR SAHARA.
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EMPIRICAL STUDIES AND SURVEYS
MECHANISM OF ADR IN CONSUMER AND BUSINESS
Arbitration of consumer claims is a topic that has recently been subjected to considerable
political scrutiny and public debate.
With respect to consumer benefits, several studies using empirical data from employment
and securities arbitration have shown that individuals may do as well or better in
arbitration relative to litigation.
Ernst & Young LLP (E&Y) was engaged by Wilmer Cutler Pickering Hale and Dorr LLP
to examine the outcomes of contractual arbitration in lending-related, consumer-initiated
cases. This study is based on consumer arbitration data spanning four years from the
National Arbitration Forum, one of the countrys three leading alternative dispute
resolution organizations. Financial support was provided by the American Bankers
Association.
THE OBSERVATIONS FROM THIS STUDY ARE:
Consumers prevailed more often than businesses in cases that went to an
arbitration hearing. A review of the consumer-lending cases that faced an
arbitration decision shows that consumers are more likely to prevail than the
businesses involved in the dispute; 55 percentof the arbitrations were resolved in
the consumers favor.
Consumers obtained favorable results in close to 80 percent of the cases that were
reviewed. If we expand the definition of consumers who prevailed to include
cases where the partiesreached a settlement satisfactory to the consumer or the
case was dismissed at the claimantsrequest, consumers prevailed in 79 percent
of the total 226 cases.
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A substantial majority of consumers surveyed were satisfied with the arbitration
process as shown through the 69 percent who indicated that they were satisfied or
very satisfied with the arbitration process.
From January 1, 2003 through March 31, 2004.American Arbitration Association (AAA)
has rendered a decision in 39 percent of the 44 Consumer Banking Cases, while 50
percent of cases were settled per party agreement and 11 percent were withdrawn prior to
resolution.
The Truth About ADR
A survey was conducted on general counsel and other high-ranking in-house
Counsel from both public and private companies in October and November of 2003.
When comparing arbitration to the traditional adjudication process, 59.3% surveyed
indicated arbitration was less expensive, 78% indicated arbitration led to a faster
recovery, and 83% indicated arbitration was either equally fair or fairer than the
traditional adjudication process.
In addition, when comparing ADR processes to traditional adjudication processes interms of suitability for Insurance/Reinsurance, 84.6% of those surveyed indicated ADR
was equally suitable or more suitable than the traditional adjudication process.
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Survey On Arbitration
ABA Section of Litigation Task Force on ADR Effectiveness
The ABA Section of Litigation Task Force was formed in August of 2002 with the
mission of surveying trial lawyers regarding various ADR processes. Several of the
survey questions were aimed at determining the trial lawyers opinions in comparing
ADR to the litigation process. When comparing arbitration to litigation, 78% of those
surveyed said that arbitration was timelier than litigation, and 56% said that arbitration
was more cost effective than litigation.
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Legal Dispute Study
Updating a study conducted in 1999, this study revisits Americans awareness,
knowledge, attitudes and experiences regarding arbitration as an option for resolving
disputes. Most notably, the study found that sixty-four percent of respondents said they
would choose arbitration over a lawsuit in disputes involving monetary relief. This figure
represents an increase of five percent from the 1999 study.
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Also, the number of Americans that believe it is usually worthwhile to initiate a lawsuit
dropped significantly since 1999: fifty percent in 1999 compared with thirty-four percent
in 2003. Furthermore, two-thirds or some sixty-seven percent of respondents feel that
lawsuits take too long, while one-third or some thirty-two percent say that lawsuits cost
too much.
Costs And Value Of Arbitration
Using the rules of procedure from a major North American dispute resolution provider,
this article examines the nature and scope of arbitration costs as well as the overall value
of arbitration in contrast to litigation. In a 1990 survey, 100 percent of respondents found
arbitration to be quicker than litigation. Furthermore, 89 percent found that arbitration
was less expensive than litigation. Also noteworthy in the survey was that only 17
percent of attorneys time was spent on discovery in an arbitral setting, compared to 45
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percent in court, and over half of the respondents believed arbitral awards were more
equitable than the outcomes in litigation.
Individuals fare at least as well in arbitration than in lawsuits, if not better, according to
the reliable evidence on the use of pre-dispute agreements to arbitrate. Moreover, when
surveyed, attorneys view arbitration favorably to the lawsuit system by wide margins in
terms of timeliness and cost. Many independent studies, including those conducted by
sections of the American Bar Association, have confirmed the comparative benefits of
arbitration versus lawsuits. Accordingly, pre-dispute arbitration provides the only real
avenue for parties to gain access to affordable and timely justice outside the court system.
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CONCLUSION
ADRhas gained momentum only in the recent years as a resultant of globalization and
liberalization .Yet the system was very much present and well organized in the ancientIndian Legal System.
The Legal Authority Act, 1987 brought about the establishment of Lok Adalat System for
settlement of disputes cheaply and expeditiously. Lok Adalats have worked very well and
satisfactorily in our country. The first Lok Adalat was held on 14.3.1982 at Junagarh in
Gujarat Ever since 1987 Lok Adalats have been given statutory recognition. Some
statistics may give us a feeling of tremendous satisfaction and encouragement.
Up to 30th June, 2004, 2,23,159 Lok Adalats have been held and therein 1,63,31,357
cases have been settled, half of which were motor accident claim cases.
More than 4,751 crores of rupees were distributed by way of compensation to those who
had suffered accidents. 66,73,240 persons have benefited through Legal Aid and Advice.
In 2002, the Parliament of India amended the Legal Services Authorities Act, 1987
requiring establishment of permanent Lok Adalats for public utility services. Most of the
State Governments have not cooperated in establishing such permanent Lok Adalat.
With the emergence of technology the medium of dispensing ADR has been modernized.
The use of mechanism for resolving Online is increasing day by day.
ONLINE DISPUTE RESOLUTION (ODR) has emerged as a new method which may
be beneficial in a geographically large country and also where a large number of B2B or
B2C disputes are significantly of low value. Of late, ODR has been successfully used by
The National Internet Exchange of India (NIEI) and judiciary has also shown
perceptible shift towards use of new technology and methods in resolution of disputes.
Perry4 Law is the first and exclusive Techno-Legal Firm in India that is dealing with
legal issues associated with the use of Information and Communication Technology
(ICT) worldwide and is actively advocating and using ICT for legal purpose. They are
devising and encouraging ADR in an online environment like ODR in India. At the same
time they are actively encouraging and making arduous effort for the establishment of
Electronic Courts in India.
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The courts in India are ruling for Early Neutral Evaluation (ENE) for encouraging
ADR in Intellectual Property disputes.
There is definitely unprecedented rise in the trend of ADR in INDIA, U.S and in U.K The
mechanism of ARD are not only in the fields of Intellectual property right, domain name
dispute , corporate reorganization but also in consumer related matters, employer-
employees contract, health care cases.
The Culture of ADR can reduce Health care cost.
A "Culture of ADR" includes resolving all disputespatient billing disputes, medical
malpractice claims, and payor-provider disputesthrough mediationand arbitration. This
means that all levels of staff, decision-makers and patients should be made aware of how
ADR works, the tremendous advantages it brings, and how it can be implemented.
Recent statistics of WIPO arbitration and Mediation Center states that WIPO has received
69 requests for Mediation. Amount in disputes have varied between Euro 20000 to
several 100 million USD.
The center has received 99 requests for arbitration .The amount in dispute has varied
between USD 20000 to several 100 million USD.
The remedies claimed in arbitration proceeding have included damages, infringement
declaration and specific performance.
The subject matter includes Patent disputes, software ITT, copyright issues, trademark
issues, employment issues, consultancy and engineering disputes and domain name
disputes etc.
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Statistics of WIPOs total number of cases per year
In many and various cases ADR is providing an excellent alternative to traditional
methods.
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REFERENCES
[1] Francis Flaherty, ADR: Low Cost for High Technology.
[2]WIPO Case No. D99-000.[3]WIPO Case No. D2000-0014 and D2000-0015
[4]WIPO CASE No.D2000-0847
[5]WIPO CASE No.D2006-0916
[6]WIPO Case No. D 2000-0411
[7]WIPO Case No. D2000-0248
[8]WIPO Case No.D2000-0518 and D2003-0073
BOOKS AND WEBSITES REFFERED
ADR In Commercial IP Disputes.-Scott H. Blackman
www.icadr.com
www.ica.com
www.perry4law.com
www.onlineresolutioninindia.com
www.arbitration-truth.com
www.webhosting.com
www.wipo.com
www.adrforum.com
www.naf.com
www.parliament.uk
www.manupatra.com
www.aaa.com
www.aba.com
www.ficci.com
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http://www.icadr.com/http://www.ica.com/http://www.perry4law.com/http://www.onlineresolutioninindia.com/http://www.arbitration-truth.com/http://www.webhosting.com/http://www.wipo.com/http://www.adrforum.com/http://www.naf.com/http://www.parliament.uk/http://www.manupatra.com/http://www.aaa.com/http://www.aba.com/http://www.ficci.com/http://www.icadr.com/http://www.ica.com/http://www.perry4law.com/http://www.onlineresolutioninindia.com/http://www.arbitration-truth.com/http://www.webhosting.com/http://www.wipo.com/http://www.adrforum.com/http://www.naf.com/http://www.parliament.uk/http://www.manupatra.com/http://www.aaa.com/http://www.aba.com/http://www.ficci.com/ -
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Articles and journals
ALL Regions, IP, Copyright, Law ,Accountancy
Spicy IP
The Hindu Business Line
News from rediff.com
British music rts.
The globe magazine for IP Owners
The Economics Times
The Columous Business
The Edge Daily The Truth at ADR-Michael.T.Burr(Corporate Legal Times Feb-04)
Survey on Arbitration ABA-AUG03
Legal Dispute Study April 03
Cost and Value of Arbitration-Lis Bnener-World Arbitration and Mediation
Report 111
Objective and survey by Earnest and Youngs-LLP.
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