Rider Universitys Employee Assistance Program (EAP) Provided by Business Health Services (BHS)
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Transcript of Rider Universitys Employee Assistance Program (EAP) Provided by Business Health Services (BHS)
Rider University’sEmployee Assistance Program (EAP)
Provided byBusiness Health Services (BHS)
What is an Employee Assistance Program?
• Company-sponsored benefit
• Provided to employees and their household members
• Offering confidential short-term assistance for family, personal, or work-related concerns
What is the Value of Rider’s EAP?
Value to Rider’s Employees
• Healthy and focused employees
• Improved productivity and morale
• Reduced healthcare benefit costs, absenteeism, and disciplinary action
• Increased promotion of employee wellness
Value to Rider University
• Free, confidential, 24/7 telephonic and on-line access
• Free, confidential, face-to-face or telephonic assessments and short-term counseling by local counselors
• One contact to coordinate resources
• Follow up to ensure satisfaction
What Types of Issues Does an EAP Address?
• Relationships— Such as: spouse, children, supervisor, friends, co-workers
• Life Changes— Such as: marriage, divorce, births, deaths, promotions, retirement
• Life Challenges— Such as: stress, illness, financial/legal concerns, childcare, eldercare,
conflict, parenting
• Risks— Such as: depression, anxiety, suicidal thoughts, burnout, anger,
alcohol/drug abuse
Who is Rider’s EAP Provider?
• Business Health Services (BHS)
• A national employee assistance and workplace wellness provider specializing in:
— Employee Assistance— Employee Wellness— Workplace Trainings— Organizational Development
Who Pays for the EAP Services?
• Services within the scope of the EAP are paid by Rider University
• Payment for resources beyond the scope of the EAP may be covered by health insurance
• BHS will assist in locating cost-effective resources when additional or follow-up services are needed
What are Your Benefits Under the EAP?
• Up to 5 sessions per episode (including a full assessment and problem solving session)
• Unlimited, toll-free telephonic consultation
• Access to a panel of professionals nationwide
• 24/7, 365 days a year access to services
• Referral service and liaison with community resources including health insurance carriers
• Additional work/life resources
What Can You Expect When You Call?
• Connected with a Care Coordinator who will:
— Thoroughly assess your needs — Guide you through the process— Assure that all of your emergent needs are met— Facilitate communication with all parties involved— Connect you to the most appropriate local
resources— Regularly follow-up to ensure satisfaction
What Happens at an EAP Session?
• In-depth assessment by an EAP clinician
• A plan for problem resolution will be devised with the help of the clinician
• Short-term counseling provided by the clinician
• Problem-solving resources, outside referrals and follow-up services supplied by clinician
Can You be Assured of Confidentiality?
• Shared information is held in strict confidence
• EAP professionals are bound by state and federal laws prohibiting breeches in confidentiality
• Information will not be released without your written consent or as required by law
Note: Professionals are required by law to report if a person is a danger to themselves or others, instances of child or elder abuse, and any threats to national security.
What are the Additional Life/Work Resources?
• Legal• Financial• Childcare• Eldercare• Convenience resources and referrals• Wellness coaching• Online resource library• Organizational development• Corporate training programs
Legal Services
• Available in person and telephonically• Free initial consultation of up to 30 minutes• Discounted rate available for services beyond
consultation• Addresses issues such as: divorce; custody; child
support; criminal violations; wills; trust funds; estate planning
Note: EAP lawyers are unable to address work-related legal issues
Financial Services
• Available telephonically
• Free initial consultation of up to 60 minutes
• Discounted rate available for services beyond consultation
• Addresses issues such as: budgeting; debt consolidation; retirement planning; financial planning; stock option planning; auto and real estate purchasing
Childcare and Eldercare Services
• Assessment is conducted to understand your needs
• Up-to-date national, carefully screened resources and referrals provided by a BHS specialist
• Referral packets received within 12 business hours of your call which include:
— Minimum of 3 referrals— Publications, brochures, and specific tip sheets related
to the issue
Convenience Resources and Referrals
• Up-to-date national resources and referrals for a wide range of needs including:
Apartments, real estate, relocation Home/appliance repairGrocery, cleaning lawn services Pet servicesCollege / pre-college Scholarship / financial aidGifts / tickets / flowers Entertainment and diningMeetings / events / party planning Leisure / sports activities
• Referral packets received within 12 business hours of your call which include:
— Minimum of 3 referrals— Brochures and specific tip sheets related to the issue
Wellness Coaching
• Assigned a Wellness Coach who will:— Conduct an initial assessment— Answer general wellness questions— Provide preventative health coaching— Offer personalized health education and resources— Assist in developing a personalized plan— Assist you for up to one year for support, motivation and encouragement
• Coach can assist with a variety of issues including, but not limited to:
Acupuncture Diabetes NutritionArthritis Fitness & Exercise Natal CareAsthma Heart Health Smoking CessationCardiovascular Disease Massage Stress ManagementChiropractic Needs Menopause Weight ManagementChronic Pain Yoga
Online Resource Library
• Comprehensive website
• Variety of informational articles, online videos, resources and assessment tools
• Some of the topics you can view are:— Adoption— Buying a car— Debt and bankruptcy— Eating disorders— Grieving— Heart health— Investing— Pregnancy— Small business
Organizational DevelopmentCorporate Training Programs
Please contact Human Resources at ext. 7285
How Can You Contact BHS?
EAP Services: 1-800-765-3277
Wellness Coaching: 1-877-935-5262
www.bhsonline.com
Username: Rider
Available 24 hours a day, 7 days a week, 365 days a year