Rideconnect

RideConnect

Website Flow & Design

Company Description:

RideConnect is a company that will allow customers to call or go online and find what transportation providers (taxi’s, buses, etc..) are available to pick them up and take them to their destination. Transportation providers will map out the areas they provide. These “areas” are saved in the database. So, if the customer has a start and destination address that are both inside an area that a provider services, then the customer can find out more information about the provider (such as the phone number so they can call the provider’s business and ask them for a ride).

If the customer calls rideconnect, employees will be waiting by the phones to take the call (every call must be tracked)

If the customer goes online, they can search address and view info about providers (all of this is tracked also)

There a 4 types of users: Admin, employee, customer, and Trans. Provider

Employee Login

Register as a transportation provider

Today’s Calls (15)

New Call

Look Up Customer

Look Up Company

Change My Password

Welcome David (logout) Monday, December 15, 2008

Shows number of calls received today


New Call

Look Up Customer

Look Up Company

Change My Password


New CallFind Customer

Continue

RideConnect Username:

Last name:

First name:

Phone:

Search

The user will press the new call button, and find or create a new customer (customers

are people who call RideConnect and request info

on trans. Providers)

Once the user presses continue on this screen, this

will be considered a new “call” and everything is tracked. This is a method to keep track of all

the info that is requested during a phone call.

Create new customer

Search for an existing customer Or create a new customer


New Call

Look Up Customer

Look Up Company

Change My Password



Continue


Last name:

First name:

Phone:

Search

Create new customer



New Call

Look Up Customer

Look Up Company

Change My Password


New Customer Registration

Username:

Password:

Confirm Password:

First Name:

Last Name:

Gender

Address:

City

State:

Phone 1:

Phone 2:

Email:

Disabled:

Preferred Transportation Provider:

How did you hear about Ride Connect?

O Yes O No Wheelchair assisted? O Yes O No

Zip:

Ajax – check availability

ContinueBack

After pressing this button, the user would

jump to Slide 12.

Choices are:Default (no answer)

And the rest of the choices are adding by the admin in the “settings” menu option


New Call

Look Up Customer

Look Up Company

Change My Password


Smith, John jsmith 512-454-1000 1800 South Island St., Wayne, MI

Smith, Kathy ksmith 512-454-1111 1102 Some St., Jackson, MI

Test, Joe jtest 512-454-2222 100 Another St., Wayne, MI

Washington, George georgew 512-555-1234 123 Main Rd., Washtenaw, MI

Continue


Create new customer


Last name:

First name:

Phone:

Search

Create new customer



New Call

Look Up Customer

Look Up Company

Change My Password


Continue

New CallConfirm Customer

Username:

Password:

Gendar

Address:

Phone:

Phone 2:

Email:

Disabled:

Preferred Transportation Provider

jsmith

reset

Male

1800 South Island St., Wayne, MI

512-454-1000

[email protected]

Yes Wheelchair Assisted: Yes

Yellow Taxi Inc.

Smith, John

No. of Trans. Called On Address Searched Providers Found Info Requested on11:18AM 1401 E. Hwy 31, Oakland, MI 5 Yellow Taxi Inc. View Details 5512 North Street, Livingston, MI Red Taxi Inc. 1618 South Hills, Livingston, MI

Show most recent 3 calls

Recent Calls: (view all)

Back

Edit Profile

Once this button is pressed, a “new

call” will be counted


New Call

Look Up Customer

Look Up Company

Change My Password


New Call Started - John SmithChoose Search Action

Trans. Provider Search

Search by name or phone numberName:Phone:

Advanced Search

Address Search

search

Now the “call has started”. This means the program has

counted this as a call, and will now track info like what trans

providers profiles were viewed, etc….


New Call

Look Up Customer

Look Up Company

Change My Password





Advanced Search

Address Search

search


New Call

Look Up Customer

Look Up Company

Change My Password


New Call Started - John Smith Address Search

*Address:

City:

Zip:

From:

*Address:

City:

Zip:

Search

Destination:

Trans. Providers who service these addresses:

Addresses Searched:

Choose another search Action

The “geocoding” API of google will return Longitude and

Latitude coordinates, which will be stored in this DB and used

to build “areas”. This is demonstrated throughout this

powerpoint.


New Call

Look Up Customer

Look Up Company

Change My Password


New Call Started - John SmithAddress Search

*Address:

City:

Zip:

1234 Some Address

Some City

From:

*Address:

City:

Zip:

4568 Dest Address

Some City

Search

Destination:


Addresses Searched:



New Call

Look Up Customer

Look Up Company

Change My Password



From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI currently viewing

*Address:

City:

Zip:

From:

*Address:

City:

Zip:

Search

Destination:


ABC Taxi Inc View Areas View Info

Blue Taxi Company View Areas View Info

Red Cab Services View Areas View Info Addresses Searched:



New Call

Look Up Customer

Look Up Company

Change My Password




*Address:

City:

Zip:

777 Another Road

Some City

From:

*Address:

City:

Zip:

888 Destination Road

Some City

Search

Destination:


ABC Taxi Inc View Areas View Info


Red Cab Services View Areas View Info Addresses Searched:



New Call

Look Up Customer

Look Up Company

Change My Password



From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI currently viewing

From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI view

Addresses Searched:

*Address:

City:

Zip:

From:

*Address:

City:

Zip:

Search

Destination:



Red Cab Services View Areas View Info

Yellow Cab Services View Areas View Info

XYZ Car Company View Areas View Info



New Call

Look Up Customer

Look Up Company

Change My Password





Addresses Searched:

*Address:

City:

Zip:

From:

*Address:

City:

Zip:

Search

Destination:



Area 1

Area 2






New Call

Look Up Customer

Look Up Company

Change My Password





Addresses Searched:

*Address:

City:

Zip:

From:

*Address:

City:

Zip:

Search

Destination:



Area 1

Area 2




AREA 1

A

B

C

D


The start and destination must both be within the same area.

You’ll need to do some math to determine if the start point is

inside….and then do the same math and determine if the

destination point is in the area also.

(only do math on the points….you don’t have to connect the points with a line and do math on the line, ONLY ON THE POINTS)


New Call

Look Up Customer

Look Up Company

Change My Password





Addresses Searched:

*Address:

City:

Zip:

From:

*Address:

City:

Zip:

Search

Destination:



Area 1

Area 2




AREA 2

A

B

C



New Call

Look Up Customer

Look Up Company

Change My Password



From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI view


Addresses Searched:

*Address:

City:

Zip:

From:

*Address:

City:

Zip:

Search

Destination:



Area 1

Area 2




AREA 2

A

B

C



New Call

Look Up Customer

Look Up Company

Change My Password


New Call Started - John SmithCompany Info


Blue Taxi Company

Username: btaxiPassword: resetType: Premium

AGENCY INFORMATIONAgency Type:Contact Information300 Some address, Wayne, MI 78777Phone:Fax:Website:

Contact Person:Jim JonesPosition: OwnerPhone:Email:

Network/Internet Ability Internet Speed: Operating System:

View Service Areas


OPERATIONSService Type:Reservation Line Phone: Available Hours M-F: Sat/Sun:Reservation Ability:Arrival Window (from schedule trip time):Is there an application process to determine eligibility for services? (Yes or No)Rider ID Card:Eligible Riders: (list all here)Eligible Trip Purpsoe: (list all here)Passenger Fare (per trip) (Passenger type) $ (fare) (all listed here)Payment Types Accepted: (list here)Special Driver Assistance Provided: (show here)Cancellation Policy: (show here)

Type of Service Days of Week Hours Fare Brief Description

Operating Schedule:

Holiday Services Hours Fare Brief Description

New Years $

Easter $

Memorial Day $

Independence Day $

Labor Day $

Thanksgiving Day $

Christmas Day $

(List more) $

Holiday Services

Additional Services offered:

(show here)

Fleet Capabilities:

(show here)

Are you interested in getting more information about a coordinated transportation program? (Yes or No)

Every time a provider’s profile is displayed, this needs to be tracked as “requested info on”

(such as slide 28, or any reports that display what

customer requested the info…and how many customers for

the day, etc….)

Back to Area/Address search

This returns the user back to the previous screen (all the

previous companies and address searches will be

remembered)


New Call

Look Up Customer

Look Up Company

Change My Password




Blue Taxi Company





View Service Areas




Operating Schedule:


New Years $

Easter $

Memorial Day $

Independence Day $

Labor Day $

Thanksgiving Day $

Christmas Day $

(List more) $

Holiday Services


(show here)

Fleet Capabilities:

(show here)


Back to Area/Address search


New Call

Look Up Customer

Look Up Company

Change My Password


Back to company info

AREA 1Blue Taxi Company

Area 1 currently viewing

Area 2 view


A

B

C

D

All areas listed here

Choose another search ActionBack to Area/Address search


New Call

Look Up Customer

Look Up Company

Change My Password





Advanced Search

Address Search

search


New Call

Look Up Customer

Look Up Company

Change My Password


New Call Started - John SmithAdvanced Transportation Provider Search

Username:

Agency Name:

City:

State:

Zip:

Phone:

Agency Type: Human/Social Service Transportation Senior Center Church School Other:

Service Type:

Fixed Route Flex Route Door thru Door Door to Door Curb to Curb ADA Paratransit Shared Rides Other :

Reservation Availability

Same day 24 hours in advance 1 week in advance 2 weeks in advance 1 month in advance Standing orders

Arrival Window (from scheduled trip time)

5-10 min. after 10-20 min. after 5-10 min. before 10-20 min. before

Is there an application process to determine eligibility for your services? O Yes O No

Eligible Riders

Public Low Income Senior Citizen Senior Citizen Disabled Students

Disabled Veterans Ex-Offenders Non-English speaking Children

Personal Care Attendants Guests

Eligible Trip Purpose

Medical Work Education Personal Shopping Events Emergency

Passenger Fare (per trip)

Enter a range of per trip fare: From $ To $ Choose passenger type:

Payment Types Accepted

Cash Voucher Bill Medicaid Medicare Other

Separate cities by comma to include more in search criteria

Add stateStates to include in search:

Separate zip codes by comma to include more in search criteria

ALL

These “other” boxes….they pull data from “other” type entries that providers have previously inputted into the

databaseThe user can select one to

use as search criteria

This is a advanced search criteria screen

Here the user can “filter” and find providers that meet specific criteria selected here

If nothing is selected or entered (all boxes left blank) then all providers will display. As

the user enters more specific search criteria, the list of providers that will display

gets smaller

SearchChoose another search action


New Call

Look Up Customer

Look Up Company

Change My Password


New Call Started - John SmithAdvanced Transportation Provider Search

Search Results

Provider name, City, State, Zip, Phone number, website URL

Return to entering search criteria View Selected Provider’s Info

After pressing a search button on the previous

slide….the user will then see a list of providers. The user can select a provider

and view it’s profile



New Call

Look Up Customer

Look Up Company

Change My Password


Today’s Calls

The user can click “view” and view more detailed information

about the phone call.User can click customer’s

name and go to their profile

Should be able to click on any of these column headers and sort by that column

List all calls for today (for this example, there should be 15 calls listed here as shown in the menu link on the left side of the page)

No. of Trans. Customer Called at Addresses Searched Providers Found Info Requested On

Smith, John 11:18AM 1401 E. Hwy 31, Oakland, MI 5 Yellow Taxi Inc. View Details 5512 North Street, Livingston, MI Red Taxi Inc. 1618 South Hills, Livingston, MI

Washington, George 12:30PM 122 Greenway Ave., Monroe, MI 11 Green Taxi Inc. View Details

Admin Login

Welcome Admin (logout) Monday, December 15, 2008

Manage Employees

Manage Customers

Manage Trans Providers

Send Email

Invites

Approve Trans Providers

Employee Report

Customer Report

Trans. Provider Report

Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Select employee:

View View

Manage All Employees

Choose an option

Create

Create New Employee


Choose an option


Select employee:

View View


Create

Create New Employee

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Create New Employee Profile

First Name:

Last Name:

Main Phone: (___) ___-____

Alt. Phone : (___) ___-____

Address:

City:

Gender: O Male O Female

D.O.B.: __/__/___

Date started with company: __/__/___

Position:

State: Zip:

Upload photo: Browse

Username:

Password:

Confirm password:

Access privilege: O None O Admin

Blocked? O No O Yes

Check availability

Is this employee active? O Yes O No

Create Profile

No Photo

Enter photo dimensions (in pixels): Width:

Height:


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Viewing Employee Profile

Successfully created.

Obama, Barrak

Status: ACTIVE

Employee ID: 3

Username: boboma

Change password

Main Phone: (123) 444-5555

Alt. Phone: (123) 333-4444

Address:

1000 FM Road 223

Tyler, TX 78788

Gender: Male

D.O.B: 9-16-1980

Date started with company: 1-23-2006

Position: Phone Representative

Access Privilege? None

Blocked? No

Edit Delete


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

http://images.google.com/imgres?imgurl=http://www.barackobama.net/pictures/barack-obama-2.jpg&imgrefurl=http://www.barackobama.net/&usg=__23FnHN-FeyeadNXePly_82XPKM0=&h=473&w=350&sz=22&hl=en&start=17&um=1&tbnid=rrTXR5huX-C_fM:&tbnh=129&tbnw=95&prev=/images%3Fq%3Dobama%26um%3D1%26hl%3Den

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Choose an option


Select employee:

View View


Create

Create New Employee

Select employee:

View View


Create

Create New EmployeeObama, Barrak

Choose an option


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Choose an option


Select employee:

View View


Create

Create New EmployeeObama, Barrak

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Viewing User/Employee Profile

Last log in operation: 11/20/2009 5:00 PM

Obama, Barrak

Status: ACTIVE

Employee ID: 3

Username: boboma

Change password

Main Phone: (123) 444-5555

Alt. Phone: (123) 333-4444

Address:

1000 FM Road 223

Tyler, TX 78788

Gender: Male

D.O.B: 9-16-1980

Date started with company: 1-23-2006

Position: Phone Representative

Access Privilege? None

Blocked? No

Edit Delete


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

http://images.google.com/imgres?imgurl=http://www.barackobama.net/pictures/barack-obama-2.jpg&imgrefurl=http://www.barackobama.net/&usg=__23FnHN-FeyeadNXePly_82XPKM0=&h=473&w=350&sz=22&hl=en&start=17&um=1&tbnid=rrTXR5huX-C_fM:&tbnh=129&tbnw=95&prev=/images%3Fq%3Dobama%26um%3D1%26hl%3Den

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Choose an option


Select employee:

View View


Create

Create New Employee

Choose an option


Select employee:

View View


Create

Create New Employee

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

All Users listed here

Create New

Name Username ___Last Login ___Block?___ Privilege___

Graham, David dgraham 11/10/2009 10:00AM O No O Yes None password edit delete

Brown, Bob bbrown 11/10/2009 2:30PM O No O Yes None password edit delete

Obama, Barrak bobama 11/20/2009 5:02PM O No O Yes Admin password edit delete

By clicking on a column header, the admin should be able to sort all rows by that

column.


Admin should be able to click and view the user’s profile

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


View Trans. Provider Info

View View

Manage All Trans. Providers

Choose an option

Create

Create New Trans. Provider


View


Choose an option

Create

Create New Trans. ProviderView Trans. Provider Info

View

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Select Trans. Provider

A B C D E F G H I J K L M N O P Q R S T U V X Y Z

Trans providers listed here

View Profile

Select a Trans. Provider and click ‘view profile’

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Blue Taxi Company






View Service Areas

Transportation Provider Profile



Operating Schedule:


New Years $

Easter $

Memorial Day $

Independence Day $

Labor Day $

Thanksgiving Day $

Christmas Day $

(List more) $

Holiday Services


(show here)

Fleet Capabilities:

(show here)


Edit Profile

Here’s a button that the admin can press to edit the profile

Design a screen that allows the admin edit all the fields that make up the profile

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


View


Choose an option

Create


View

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Company Name Username ___Last Login ___Block?___ Privilege___

Blue Taxi Company btaxi 11/10/2009 10:00AM O No O Yes None password edit delete

Some Other Company blahblah 11/10/2009 2:33PM O No O Yes None password edit delete

XYZ Inc. xyzuser 11/20/2009 1:14PM O No O Yes Premium password edit delete


All Providers listed here

Create New

By clicking on a column header, the admin should be able to sort all rows by that

column.

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


View


Choose an option

Create


View

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Step 1: Username / Agency Info

Username:

Password:

Confirm Password:

Agency Name:

Address:

City:

State:

Phone:

Website:

Agency Type:

Contact Person

First Name

Last Name:

Position:

Phone:

Email:

Network/Internet Ability

Agency Website:

Internet Speed:

Operating System:

Zip:

O Human/Social Service O Transportation O Senior Center O Church O School O Other:

Continue to Step 2: Operations

Transportation Provider Registration

http://images.google.com/imgres?imgurl=http://www.riverglen.cc/Images/next_step_logo.JPG&imgrefurl=http://www.riverglen.cc/Articles/nextsteps.html&usg=__uUMgwFull5XZUGLikja54YAFgwY=&h=407&w=414&sz=98&hl=en&start=5&um=1&tbnid=1SZPPbCdxXLu9M:&tbnh=123&tbnw=125&prev=/images%3Fq%3Dnext%2Bstep%26um%3D1%26hl%3Den%26sa%3DN


Username:

Password:

Confirm Password:

Agency Name:

Address:

City:

State:

Phone:

Website:

Agency Type:

Contact Person

First Name

Last Name:

Title:

Position:

Phone:

Email:


Internet Speed:

Operating System:

dgraham

Zip:

O Human/Social Service O Transportation O Hospital O Church O School O Other:

Username is available.

Use AJAX to check availability of username. Inform user if username is

available or already used.





Step 2a: Operations

Continue to Step 2b: Operations (continued)

Service Type:

Fixed route Flex Route Door thru Door Door to Door Curb to Curb ADA Para transit Shared Rides Other:

Reservation Line:

Phone: Available Hours M-F: Sat/Sun:

Reservation Availability

Same day 24 hours in advance 1 week in advance 2 weeks in advance 1 month in advance Standing orders

Other (please describe):

Arrival Window (from scheduled trip time)

5-10 min. after 10-20 min. after 5-10 min. before 10-20 min. before Other:

Is there an application process to determine eligibility for your services? O Yes O No Rider ID Card:

Eligible Riders

All Public Low Income Senior Citizen Senior Citizen Disabled (ADA) Students

Disabled Veterans Ex-Offenders Non-English speaking Disabled (ADA) Children

Personal Care Attendants Guests Other:

Eligible Trip Purpose

All Medical Work Education Personal Shopping Events Emergency Other

Passenger Fare (per trip)

Passenger Type: Fare: $

$ $ $ $ $

Payment Types Accepted

Cash Voucher Bill Medicaid Medicare Other

What is your cancellation policy (please describe):

Special Driver Assistance Provided (please describe):

Add more


Step 2b: Operations (cont.)

Operating Schedule

Service Days of week Hours Fare CommentsExample: Door thru DoorExample: Curb to CurbExample: Name of other itemExample: Name of 2nd other item

Add more

Which holidays do you provide services?

Select from list below:

Add holiday not shown on list above:

Additional services offered? (please explain)

Continue to Step 2c: Operations (continued)


$$$$

Special Note:

New YearsEasterMemorial DayIndependence DayLabor DayThanksgiving DayChristmas Day

Add All

Add

Add

Remove

This list comes from the previous slide (service type)…all of the services checked on the previous slide will show

up here.

The user can press the “Add more” button and it will add more “other” just like the “Add more” button on the

previous slide.


Step 3: Fleet Capabilities and Service Area

Continue to Step 3: Mapping your service area

Fleet Capabilities

Buses Seating capacity: Wheel chair lift accessible? O Yes O No

Small buses Seating capacity: Wheel chair lift accessible? O Yes O No

Vans Seating capacity: Wheel chair lift accessible? O Yes O No

Cars Seating capacity:

Service Area

Service Area Description (geographic) i.e. Jurisdictions Served

Service Service areaExample: Door thru DoorExample: Curb to CurbExample: Name of other itemExample: Name of 2nd other item

Are you interested in getting more information about a coordinated transportation program? O Yes O No

Do you want premium membership (it’s completely free)? O Yes O No



Before I we show how the client specifically wants to implement “geocoding” features of the Google Maps API, lets first look at those

features that will be used for this project….

http://n01se.net/gmapez/start.html

First you’ll need to register and get a free API key

Once you have your API key, generating a google map is simple

and easy.



Further down the page we see the ability to add “Markers” to our google maps.



The ability to add letters to those markers.


http://n01se.net/gmapez/controls.htmlSkipping these site pages and

continuing to next page….

http://n01se.net/gmapez/controls.html

http://n01se.net/gmapez/infowindows.htmlSkipping these site pages and continuing to next page….

http://n01se.net/gmapez/infowindows.html

http://n01se.net/gmapez/advanced.htmlHere you can see the ability to draw lines on the maps. This is another feature we

will use.

http://n01se.net/gmapez/advanced.html

Step 4: Mapping Your Service Area

Continue to complete registration


*Address:

City:

Zip:

Add

Last

AREA 1

Enter address for AREA 1

My Areas:

Area 1 – currently viewing delete

Create New Area

Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button.

Click here to watch a video tutorial


http://www.freecooltools.com/images/helpvideoicon.gif




Last

AREA 1

My Areas:


Create New Area

*Address:

City:

Zip:

Some address example 1

Some City1

Add








Last

AREA 1

My Areas:


Create New Area

A

A Some address example 1, Some City1, MI 100.72488, 88.35245 remove

*Address:

City:

Zip:

Add









Last

AREA 1

My Areas:


Create New Area

A

B


B Some address example 2, Some City1, MI 101.62448, 90.23245 remove

*Address:

City:

Zip:

Add









Last

AREA 1

My Areas:


Create New Area

A

B

C



C Some address example 3, Some City2, MI 102.12418, 90.59245 remove

*Address:

City:

Zip:

Add









Last




D Some address example 4, Some City5, MI 99.22355, 87.83245 remove

AREA 1

My Areas:


Create New Area

A

B

C

D

*Address:

City:

Zip:

Add





Research to see if there is a possible way to let the user

“click” on the map each point, this will help for

those users that don’t know of exact addresses that

mark the perimeter of the area they service.





Last

AREA 2

My Areas:

Area 1 view delete


Create New Area

*Address:

City:

Zip:

Add









Last

AREA 2

My Areas:

Area 1 view delete


Create New Area

*Address:

City:

Zip:

Some address example 5

Some City

Add









Last

AREA 2

My Areas:

Area 1 view delete


Create New Area

*Address:

City:

Zip:

Add





A Some address example 5, Some City, MI 110.72488, 93.35245 remove

A





Last

AREA 2

My Areas:

Area 1 view delete


Create New Area

*Address:

City:

Zip:

Add






B Some address example 6, Some City, MI 110.72488, 93.35245 remove

A

B





Last

AREA 2

My Areas:

Area 1 view delete


Create New Area

*Address:

City:

Zip:

Add







C Some address example 6, Some City, MI 108.72488, 94.35245 remove

A

B

C





Last




D Some address example 4, Some City5, MI 99.22355, 87.83245 remove

AREA 1

My Areas:


Area 2 view delete

Create New Area

A

B

C

D

*Address:

City:

Zip:

Add








Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


SEND TO GROUP: Trans. Providers Customers Employees

Or

SEND TO SPECIFIC INDIVIDUALS: Find Customer Find Trans. Provider Select Employee:Add

List of individuals to be mailed:

Subject:

Send Mail

Body:

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Manage Invites Setup Invite Email



Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Subject:

Setup Invite Email

Save

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password



Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Invites Sent

Send invite to: Company Name:

Main Contact:

Phone:

Email:

Send Invite Email

Company Name Main Contact Phone Email Date Sent

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Invites Sent


Main Contact:

Phone:

Email:

Some Taxi Company

Susan Jones

Send Invite Email

123-456-7878

[email protected]


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Invites Sent


Main Contact:

Phone:

Email:


Some Taxi Company Susan Jones 123-456-7878 [email protected] 1/1/2009

Send Invite Email

remove

Show list of all invited companies

The purpose of Invites:

This invites section is simply a method for the admin to keep track of all the

companies invited. The only functionality is for the email to get

sent, and a row entry is added to the “Invites sent” list on this page.

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


When a trans. Provider company registers….their new account login is temporarily “locked” until the admin “approves” of the company.

Once a company has been “approved” they are removed from the list on the next slide…..

(see next slide)

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Manage Approvals Setup Approval Email



Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Company name UserID Address Main Contact Email Phone Approve? Delete?

1 2 3 4 5

(Check All)

List all providers that have newly registered and are waiting for approval before they can log in.

Approve Selected

Approve Transportation Providers

Below is a list of recently registered providers. Once you have approved them, they will receive an approval email, and their login will be unlocked.

(Check All)

When a provider has been approved by the admin….an email needs to be send to

that provider’s email address informing them that

their account has been approved and they now

have login access.

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password



Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Subject:

Setup Approval Email

Save

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


How did you hear about Ride Connect:

Add

(Added items appear here)

When sending email, use this as the from address:

From Address Setting:

“How did you hear about us” Setting

Remove


Username:

Password:

Confirm Password:

First Name:

Last Name:

Gender

Address:

City

State:

Phone 1:

Phone 2:

Email:

Disabled:

Preferred Transportation Provider:

How did you hear about Ride Connect?

O Yes O No Wheelchair assisted? O Yes O No

Zip:

Ajax – check availability

Continue

You have successfully completed registration.

A link to activate your account has been emailed to: (customer’s email here)

Note: If your account is not activated within 10 days, it will be deleted.

This does not happen if the user registers over the phone (as shown in earlier slides in this powerpoint)

RideConnect Activate your account

Next….a email is sent to the customer after registration…..

(email address from “settings” in admin panel

(Customer’s Full name here), thank you for joining RideConnect!

Please click this link: http://rideconnect.info/activate/12348903.php to activate your account.

Find a new ride View History




Advanced Search

Address Search

search


From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI View Providers

From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI View Providers

etc, etc, …..

Select a date: (todays date default)


From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI View Providers

From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI View Providers

etc, etc, …..






Remember, every time user looks up an address, on each of the

companies profile, this is tracked (counted).

Even looking at old addresses


New Transportation Provider Registration


Username:

Password:

Confirm Password:

Agency Name:

Address:

City:

State:

Phone:

Website:

Agency Type:

Contact Person

First Name

Last Name:

Position:

Phone:

Email:


Agency Website:

Internet Speed:

Operating System:

Zip:

O Human/Social Service O Transportation O Senior Center O Church O School O Other:



This process is just like the slides previously shown in this ppt.

Except one difference

How did you hear about Ride Connect? Include all the steps (as previously shown in this ppt)

Step 2: Operations (cont.)

Step 3: fleet and capabilities

Step 4: Mapping your service areas

-----------


Thank you for registering with RideConnect!

Your account is currently pending approval. When your account has been approved, you will be notified at this email: (insert provider’s email here) and your login username/password will be activated.

At this point, the Admin needs to approve the account. The username/password will remain “locked” until the admin approves of this new account. Once the Admin approves, then the

users login access will be unlocked.

Add or Edit Areas Area Report Tracking History Update My Profile

Add or Edit Areas Area Report Tracking History

Date/Time Start Address Destination Address Area Was More Info Requested?

11/22/2009 Some Street A, City, TX 78753 Some Street B, City, TX 78777 2

Select Date

Select Area:

Display only “More Info Requested”? O Yes O No, show all

(default todays date)

ALL

List all entries

1 2 3 4 5

Update My Profile


Select Year:

Area

1 2 3 4 5 (etc….) Month Total More Info Requested

January

February

March

April

May

June

July

August

September

October

November

December

Year Total:

This report shows month by month data, and totals.

Depending on how many areas the user has, they will show here

along with the number of how many times an address inside of

that area was searched This totals all the areas for that specific

month

Update My Profile


Select Year:

Area


January

February

March

April

May

June

July

August

September

October

November

December

Year Total:

Update My Profile

Add or Edit Areas Area Report Tracking History Update My Profile

AREA 2

My Areas:

Area 1 view delete


Create New Area

*Address:

City:

Zip:

Add




Mapping Your Service Area



C Some address example 6, Some City, MI 108.72488, 94.35245 remove

A

B

C

Deletes the area (include a pop up

message asking the user if they are sure they want to delete

the area)

Lets look at the admin panel again….

(reports)


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Daily Report Yearly Report

Employee Reports


Employee Name Calls Address Searches More info requested

Graham, David 15 25 11

Totals From All Employees Calls: 105

Address Searched: 233 More info Requested: 123



List all employees here Should be able to click on the employee and view their profile

Should be able to click on each of the column

headers and sort the list by that column.

Employee Reports

These are the totals from ALL employees for the date

selected aboveManage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Select year: (Current year default)


Employee Reports

January February March April May June July August September October November December

C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IREmployee Name

(name here) 1000 1000 3000 900 800 1200 etc etc etc………………….

(name here)

(name here)

(name here).

(name here)

Etc etc…

Totals:

Include a row that totals all the columns

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password



Customer Reports


BY PHONE ONLINE Totals_____________________

Customer Name Calls Address Searches More info requests Logged In Address Searches More info requests Calls + Log ins Address Searches More info requests

Smith, John 10 20 30 20 25 30 30 45 60

Totals From All Customers

By Phone Online Total Calls: 200 Log ins: 100 Calls + Log ins: 300 Address Searches: 300 Addresses Searches: 100 Address Searches: 400ore info Requests: 350 More info Requests: 150 More info Requests: 500


List all customers


Customer Reports

Should be able to click on customers

name and go to their profile Should be able to click a

header and sort the list by each column header

These are address searches

performed by the employeeDuring a “call”

These are address searches

performed by the customer

while logged in online

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password



Customer Reports


C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IRCustomer Name


(name here)

(name here)

(name here).

(name here)

Etc etc…

Totals:


Select year:

Select Service Used:

(Current year default)

Phone

Choices arePhoneOnline

Total (default)C = CallsAS = Address SearchIR = Info Requests

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password



Customer Reports


L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IRCustomer Name


(name here)

(name here)

(name here).

(name here)

Etc etc…

Totals:


Select year:



OnlineL = Log insAS = Address SearchIR = Info Requests

Every time a customer logs in, it should be

tracked

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Select year:




Customer Reports


C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IRCustomer Name


(name here)

(name here)

(name here).

(name here)

Etc etc…

Totals:


TotalC+L = Calls + Log insAS = Address SearchIR = Info Requests

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password



Transportation Provider Reports

Area Report




Area Report

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


BY PHONE ONLINE Totals_____________________

Customer Name Address Searches More info requests Address Searches More info requests Address Searches More info requests

Some Taxi Company 20 30 25 30 45 60

Totals From All Customers

By Phone Online Total Calls: 200 Log ins: 100 Calls + Log ins: 300 Address Searches: 300 Addresses Searches: 100 Address Searches: 400ore info Requests: 350 More info Requests: 150 More info Requests: 500


List all customers


Should be able to click on providers

name and go to their profile Should be able to click a

header and sort the list by each column header


Area ReportThis is the same total

box found on the customer daily report

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password




C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IRTrans Prov. Name


(name here)

(name here)

(name here).

(name here)

Etc etc…

Totals:


Select year:



PhoneChoices are

PhoneOnline

Total (default)

C = CallsAS = Address SearchIR = Info Requests


Area Report

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Select a transportation provider:

(todays date default)



Area Report

Select

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password




Area Report

Select Year:

Area


January

February

March

April

May

June

July

August

September

October

November

December

Year Total:

(Trans. Provider company name here)

This is the same report shown for

the trans. Provider when they are

logged in.

Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password


Manage Employees

Manage Customers


Send Email

Invites


Employee Report

Customer Report


Customer Feedback

Settings

Today’s Calls (0)

New Call

Look Up Customer

Look Up Company

Change My Password

Customer Feedback Report

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecHow did you hear about us?

No answer (default)

(other choices added inSettings)

Select Year: (this year default)

Rideconnect

Technology

Transcript of Rideconnect