Richmond Impact Report 2018 Borough - RB Mind · RB Mind’s ‘Mindfulness Walk’ event at Kew...

Richmond Borough

Impact Report 2018

Address from the ChairContents

Address from the Chair 1

Chief Executives Report 2

The Richmond Story 3

The path that guides us 4

Talking Therapies 5

Providing Spaces to Grow 7

Helping people to manage their lives 9

Creating Strong & Supportive Communities 11

Improving Mental Health in the Workplace 13

Financial Review 15

Thank you to our funders and fundraisers 17

Officeholders, Trustees and Management 19

Richmond Borough Mind82 Heath RoadTwickenhamTW1 4BW

T: 020 8948 7652E: [email protected]: www.rbmind.org

Charity Number: 1146297Company Number: 7954134

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Front cover image: RB Mind’s ‘Mindfulness Walk’ event at Kew Gardens.

2017/18 has been a year of adjustment and transformation for Richmond Borough Mind (RBMind). Moving out of our accommodation at Richmond Royal Hospital after more than 30 years has highlighted the creativity and resilience within our board, staff, volunteers and most importantly within the people who use our services.

The Wellbeing Centre, Carers in Mind and Psychotherapy & Counselling services were particularly affected with the latter two moving twice in one year. Finding new accommodation at UK House in Twickenham gives us the opportunity to re-establish the organisation in the heart of the community, with our 3 main bases – 32 Hampton Road, UK House and St John’s Medical Centre now just minutes walk from each other. We have retained our Mind in Mortlake and Positive Living Services in Mortlake, some counselling services in the Maddison Clinic in Teddington, and peer groups in central Richmond and East Sheen at the wonderful Paws for Coffee.

Despite the upheaval we reached more than 5000 people across the borough, and continue to receive very positive feedback from service users and carers.

RBMind continues to work closely with the mental health trusts, GPs and other community services within the mental health Transformation Board as we all seek to

maintain robust services across the borough. It is not an easy task, made more difficult in times of austerity and funding cuts, but working together provides opportunities for more creative solutions as service needs become apparent.

The future is challenging, but RBMind is robust in governance, finance and services and looks forward to serving the borough as we move into our 60th year in 2019.

Baljeet Ruprah Shah, Chair

Chief Executive’s Report

It has indeed been a year of transformation, both internally and externally with moving accommodation, reshaping of services and involvement in the mental health transformation board.

We have seen growing demand for our training and mental health awareness sessions in schools and colleges and across a range of organisations, with excellent feedback from both managers and employees on our Workplace Wellbeing training offer.

Our service users and carers continue to be inspirational. RBMind focuses on recovery and people living with mental health issues being the best they can be. Ben’s story on page 8 is just one shining example of how service users journey through our services to volunteering and developing skills which they can now apply to paid work. In the wonderful partnership with the team at Turner’s House service users produced some beautiful art and developed gardening

skills, transforming the little garden at Hampton Road.

We have been indebted to the local funders and their growing support as we all work in partnership to address local need. Richmond Parish Lands Charity (RPLC) and Hampton Fuel Allotment Charity (HAFC) provided funds which have allowed us to redevelop 32 Hampton Road into a welcoming and versatile space. RPLC, HAFC and Barnes Workhouse Fund have continued to provide funding for core services while also supporting a number of our services.

Thank you to all those who have supported us through these changes. Our 60th year will be one of celebration.

Val Farmer, Chief Executive

After more than 8 years of outstanding service as Chair and Trustee, PJ Greeves is stepping down. Sadly we are also saying goodbye to Baljeet Ruprah Shah at the end of her impressive 4

year tenure. The board, staff and service users wish to extend their

thanks. Both will be missed.

2Richmond Borough Mind Impact Report 2018

The Path That Guides Us

Our VisionOur vision is of a society where people

who experience mental health issues

and their carers enjoy a good quality of

life within their local communities.

Our Mission• We promote good mental health for

everybody and campaign for positive

change.

• We provide high quality services,

information and support.

• We focus on recovery to promote

independence, support people to help

themselves and help people realise

their potential.

Our Aims• Staying well: Support people likely to

develop mental health problems, to stay

well.

• Empowering choice: Empower people

who experience a mental health

problem to make informed choices

about how they live and recover.

• Improving services and support: Ensure

people get the right services and

support at the right time to help their

recovery and enable them to live with

their mental health problem.

Richmond Borough Mindis rooted in the local community and

exists to meet local mental health needs.

Through our various projects, staff and

volunteers, we provide high quality,

individually tailored services so people

can live full lives and be connected to

other people in their communities.

The Richmond Story

The London Borough of Richmond is widely regarded as a leafy affluent suburb, however, alongside the banks of the river Thames and amongst the many beautiful parks and houses there is a high prevalence of mental health issues.

It is estimated that by 2019 24,500 residents will have a mental health condition, a rising trend.

Only 8.6% of working age adults under Mental Health services are in paid employment, which is the lowest out of any form of disability.

Most worrying Richmond performs very badly when we compare the mental health of our young people with the rest of London, almost a third of 16-19 year olds have a diagnosed mental health condition and we have the 3rd highest rate of hospital admission for self-harm amongst 10-24 year olds.

At Richmond Borough Mind we are working hard today to ensure we have the services we need for tomorrow. We offer services that cater for young people, working age and older adults and all of their carers. Through our alliances and work with local forums, statutory and voluntary sectors we strive to ensure we are meeting local need.

Stronger With Support

With demand for our services expected to grow during a tough economic climate, the support we receive from our community of funders, fundraisers, donors and volunteers has never been more vital. Sustainability is a key focus for many small charities and just like our ethos for recovery, we are stronger with support.

Ways to get involved:

Donate: one-off or regular payments make a huge difference

Shop: at no extra cost to you, earn donations for Richmond Borough Mind by doing your online shopping on fundraising sites like Easyfundraising and Smile.Amazon

Fundraise: organise your own event or take part in one of ours and we’ll help you fundraise on our website

Volunteer: join our team of 150 volunteers that keep our charity going

Padma getting ready to Sky Dive for RBMind

83pof every pound

raised goes towards helping someone in

their recovery

3 Richmond Borough Mind Impact Report 2018 4Richmond Borough Mind Impact Report 2018

Psychotherapy & Counselling – exploring recovery in-depth

Our Psychotherapy & Counselling service provides an extensive range of therapies, from psychodynamic and integrative to existential, there to help people recover from their psychological difficulties. After assessment, our clinical lead pairs clients up with the most appropriate style of therapy to meet their needs. To be accessible to all we offer sessions at both £10 and £40 an hour and work with many of our clients long term. It’s a popular service that individuals may self-refer to. We also accept referrals from GP’s, psychiatrists, social workers and other health professionals.

Richmond Wellbeing Service - giving people a toolkit

Our thoughts and feelings have a massive impact on our mental health. The Richmond Wellbeing Service supports people experiencing common mental health problems such as depression and anxiety. Mainly through group work our Psychological Wellbeing Practitioners guide people to retrain their thinking patterns use scientifically proven Cognitive Behavioural Therapy techniques, developed to make you feel better and keep well in the future.

We work in Partnership with East London NHS Foundation Trust to provide this service as part of the national scheme – Improving Access to Psychological Therapies (IAPT). We get many referrals from GPs, and individuals may self-refer.

Talking Therapies

1,526counselling and

psychotherapy sessions were delivered last year

Anne’s StoryAnne is a 35 year old lady working full time. She was experiencing agoraphobia which was having a big impact on her ability to perform her job, attend meetings and even get to work. She felt she was falling behind and became worried about how her colleagues saw her.

Anne’s agoraphobia was affecting all areas of her life, she was having to take a much longer route to work to avoid using the tube and was hesitant to leave her local area by herself to meet friends. Her social life and relationships were also suffering.

Anne was assessed and offered 6 sessions of Guided Self Help with a Psychological Wellbeing Practitioner (PWP) over the telephone which suited her work schedule better than face to face sessions. In the sessions Anne and her

PWP worked through a technique called graded exposure, which allowed Anne to gradually start doing some of the activities she was not doing before and learning how to manage the anxiety in these situations.

At the end of 6 sessions Anne was feeling confident in using graded exposure independently to continue to work through her remaining goals. She is now able to travel to work by tube nearly every day and has been able to attend meetings regularly at work with much less anxiety.

“The facilitators are fabulous, they are so understanding. I like how the course focuses on practical changes rather than dwelling on the past and the reasons we may think a certain way”

Richmond Wellbeing Service user

Initial assessments for the Wellbeing Service are carried out over the phone

6Richmond Borough Mind Impact Report 2018

Peer Group Network – bringing people together

Advice and support from people who know what you are going through is invaluable. Our Peer Group Network offers that through a collection of wellbeing orientated activity groups. Each one is run by a volunteer who has experienced mental health issues themselves. Members and volunteers empower one another to get well and stay well, the groups offer a lifeline to a supportive and social community. The popularity of the network has led us to launch 3 new groups this year, Be Mindful, Walking and an additional evening Chatty Minds Group. Full details of our groups are listed in our What’s On guide and on our website. We encourage people to turn up and try a group, we do not ask for a referral.

Volunteering – roles that give back

Volunteers form the back bone of Richmond Borough Mind. We are fortunate to have 150 volunteers supporting our vital operations. Each one brings different experience, expertise and insight and high levels of commitment. All of our Trustees are volunteers, as are Peer Group Leaders, Psychotherapists and Counsellors. Volunteer roles are rich and varied, ranging from Events Co-ordinators, Fundraisers, Social Media Managers, Finance Assistants and even Chefs. Get in touch if you would like to work with us. We support the ongoing development of volunteers and offer a range of training with the support of the Community Learning Fund.

Providing spaces to grow

87.5%of our members reported that their wellbeing had

been improved by being part of the Peer Group Network

“I find RB Mind to be a very supportive workplace where I am able to be myself.”

RB Mind volunteer

Suicidal, jobless and wondering how to rebuild his life Ben joined the Chatty Minds group. The weekly chats provided structure to his life and benefited Ben immensely. Not only was it a relief to express himself in a non-judgmental and friendly environment, the advice and support from other members kept him going. “Advice from others who understood what I was going through was worth far more to me than anything a medical professional said”.

Ben found setting weekly goals in the group motivating. Listening to the goals of others gave him ideas to implement into his own life. Stories he heard at Chatty Minds were inspirational, “I would leave feeling inspired and uplifted”. Ben now helps to run the group.

Ben began to study the science of Mindfulness and learned it could literally change the structure of his brain, convinced of the benefits it could offer him he began to practice regularly. Ben was instrumental in setting up our Be Mindful group and now runs it bi-weekly as a trained Peer Volunteer. Whilst still on the road to recovery Ben can appreciate how far he has come. As well as being involved in the Peer Group Network, Ben supports Richmond Borough Mind in delivering our Training Programmes as a Mental Health Trainer, he’s also shared his inspirational story at our Annual General Meeting and delivers Mindfulness Events in the community.

Ben’s StoryBen had landed his dream job after University and was working towards his goal of settling down when he noticed changes in his general health. Ben put this down to tiredness but nothing he tried made him feel better. It wasn’t until Ben ended up on an Acute Psychiatric ward that he realised how ill his was. Once discharged from hospital Ben became a client of The Richmond Wellbeing Service and they also signposted him to the Peer Group Network.

Our Musical Minds peer group members meet every Friday (above)

Volunteers Sue and Lissa attend the ‘Full of Life’ Fair (below)

8Richmond Borough Mind Impact Report 20187 Richmond Borough Mind Impact Report 2018

Wellbeing Centre – developing resilience

Our Wellbeing Centre offers holistic long term support to those with a history of severe and enduring mental health issues. We provide a safe and welcoming place, as well as a freshly cooked nutritious meal, where people are supported towards recovery. We aim to increase confidence and self-expression through one-to-one work, advice sessions and wellbeing boosting activities such as art, exercise, creative writing and reiki.

Support is tailored to the individual to help them build strategies to manage their lives. We work hand in hand with the Richmond Support Team and require a referral from them for service users to attend the Wellbeing Centre.

Positive Living Group

The Positive Living Group connects and educates people through therapeutic cooking. Members learn how food impacts on health and how to source and prepare meals as well as taking steps to achieve goals.

Helping people to manage their lives

£47,983 secured in benefit back payments by the Money

Advice Project

June had experiences in her teenage years that were very traumatic. She had kept these experiences a secret from everyone she knew, afraid to talk or think about it all, and blaming herself for these events. It took her a long time to begin to talk about these things with anyone, in fact not even June’s family knew what had happened to her. The memories of these events and the feelings of being overwhelmed had led June to try to take her own life numerous times.

At the Wellbeing Centre June worked one to one with a staff member using the Recovery Star. This structure and the rapport she built with her support worker became a very healing relationship for the betrayals of trust she had experienced in her lifetime. The psycho-education

that the Centre offers enabled her to understand the subtleties of boundaries in relationships, and their importance in maintaining wellbeing. The Centre and its staff provided an accepting space for her to process her emotions and explore who she was and what she wanted from life.

Through this journey June has built up her confidence and self-efficacy, developed a more balanced relationship with her loved ones, and faced her trauma head on. She has fine-tuned how to determine who is safe for her to invest her trust in and stands up for herself in ways that were unimaginable at the beginning of this journey. She has just begun to work full-time, her life feels more calm and manageable than it has ever been.

June’s StoryWhen June first came to the Wellbeing Centre she had pervasive trust issues and struggled to keep healthy boundaries with the few people she did allow close to her. She invested huge amounts of time and energy supporting others, defining herself based on these relationships, struggling to define her own identity without them.

Money Advice Project – fighting for your rights

Money worries are one of our biggest stressors and a leading contributor of mental health issues. Our Money Advice Project helps people manage their money and debt issues, bringing them back to a place of hope. In partnership with Richmond Aid, money advisors are available to advise and support on claiming benefits, dealing with mounting debts or carrying out financial MOT’s.

Mind ‘n’ Mortlake

A satellite service of our Wellbeing Centre is based at Barnes Children’s Centre, provides support and activity in the SW14 area.

The Wellbeing Centre runs a popular therapeutic gardening group (right). Healing Art at the Wellbeing Centre (far right)


Carers in Mind – supporting the support network

Supporting someone can be rewarding but the strains and responsibilities of caring can also affect carers’ own mental and physical wellbeing.

Our carers team offer one to one support to help carers identify current concerns and discuss ways of protecting their own health and wellbeing. We also have a range of monthly support groups, training courses and social events. The carers team is made up of a Community Support Worker who provides support for carers in the community, and our Acute Carers Recovery Worker who supports those caring for someone experiencing an acute crisis period. Individuals may self-refer or come through a professional.

Bounce and Mindkit - teaching young people skills to last a lifetime

Young people in our borough are suffering with their mental health. We have the 3rd highest rate of hospital admissions for self-harm in London amongst 10 – 24 year olds and the 4th worst wellbeing scores for 15 year olds. 75% of mental health problems start before the age of 18, but early intervention can prevent any illness from becoming more severe. Our Bounce (8-13 years) and Mindkit (14-25 years) programmes improve the resilience of young people by equipping them with the understanding, skills and tools to look after themselves and support others. Trained volunteers, with lived experience, deliver sessions in schools, colleges and youth centres. We offer specialised workshops in exam stress, bullying, depression and eating disorders. Please get in touch to book sessions.

Creating strong and supportive communities

96%of carers agree/strongly

agree the service has helped make it easier to care (June

2018 survey results)

55%of 15 year olds in Richmond report having been bullied in the previous 2 months, the

highest proportion in London

Claudia and Rosie, Youth Wellbeing trainers, at Hampton Prep School

Murray believes his wife’s alcoholism began after the accidental suicide of their youngest son 18 years ago.

Murray turned to Carers in Mind after a lifetime spent wishing for support, but not knowing where to look for it. He needed emotional support, a listening ear, and help communicating with his wife and son. Murray struggled to understand why his wife would attempt to take her life. Our carers team helped Murray explore his wife’s diagnosis and encouraged Murray to attend one of our carer support groups to talk to other carers with similar experiences.

Slowly Murray learned to recognise symptoms of her depression and developed a way to communicate with her and their son in an open and honest manner. He began to trust in his wife’s strength for recovery, which led to them both becoming more confident and positive in their journey.

Through social activities and emotional support Murray said he is now able to identify his own strengths as a carer which has led to increased self-esteem. He feels less isolated and more supported by his family. Murray now understands the importance looking after himself and has joined activities that promote his own emotional wellbeing.

Murray’s StoryMurray is in his 70s and he has been carrying a secret for 15 years. His wife is an alcoholic, and Murray had been trying to hide her alcoholism from their eldest son to protect him from the verbally aggressive nature of her behaviour. His wife’s alcoholism led to her becoming increasingly depressed and she attempted to take her life.


According to the World Health Organisation, by 2020 depression will be the second most common cause of ill health after heart disease

We all have mental health. Looking after our mental health can be challenging when we add in the pressure of a deadline, an organisational change, or worries around job security. Talking about our mental health can be a big hurdle for many of us to overcome, especially in the workplace. The stigma that still exists around mental health can be a massive barrier for individuals, teams and organisations to create and nurture mentally healthy workplaces.

Right now, 1 in 6 workers is dealing with a mental health problem such as anxiety, depression or stress

1 in 10 employees rated their current mental health as poor or very poor, and 40% had taken time off as a result

43% of employees would not feel comfortable disclosing unmanageable stress or poor mental health to their employer or manager

Figures from People Managers Guide to Mental Health (CIPD/Mind)

Improving Mental Health in the workplace

15.4million days

of sickness absence were caused by mental health problems such as stress, anxiety and depression

35billion

each year, poor mental health is costing UK

businesses

£1,300per employee

that’s

Centre for Mental Health 2017

Health and Safety Executive 2017/18

The Governments ‘Five Year Forward View on Mental Health’ Chaired by Paul Farmer, CEO of Mind recognises improving Wellbeing at Work as one of the key workstreams that will benefit society and the economy. At Richmond Borough Mind we are committed to helping deliver a positive change in this area. This year we expanded our training offering to include ‘Workplace Wellbeing’. The course builds from identifying and understanding the causes of stress, to taking preventative action and learning tools to boost wellbeing. Workplace Wellbeing compliments our two other most popular courses;

‘Mental Health Awareness’ our introductory course looking at conditions, signs and symptoms and getting help and ‘Stress Management for Mangers’. A course for leaders that provides a detailed framework on how to support their team’s wellbeing. Our training courses can be tailored to suit your organisation. We usually hold sessions for up to 20 people on a half day basis and can also do 2 hour workshops or a whole day. We’ll work with you to understand your learning objectives and give you the course you need.

The way we work

“I think this has enabled me to understand more about mental health issues. A really nice course, a good mix of listening, discussion & practical activities. The trainer was excellent.”

Mental Health Awareness training attendee, Richmond Council

“We’ve had some great feedback on your session and praise in the way you delivered it. I would like to say again thank you for all the effort you put into this thought provoking session.”

Martin Bryan, Strategic Operations Manager, The Environment Agency on Workplace Wellbeing

“We were looking for training to raise Manager’s and Team Leader’s awareness of mental health issues and to increase their confidence to handle issues arising in the workplace. RBMind worked with us to design a 2.5 hour session which fulfilled this aim beautifully. The sessions were interesting, interactive and very much appreciated by our management community. Thank you Richmond Mind!”

Karen Hockaday, HR Director, Kingston Technology Europe on Stress Management for Managers


Financial review

This year RBMind grew its reserves by £124,745 from £396,848 at the end of 2016/17 to £521, 593 at the end of 2017/18. In the year, income rose by 6.1% to £980,502. This included £60,369 funding towards refurbishing our property at Hampton Road in order to accommodate the Wellbeing Centre, following the loss of accommodation at Richmond Royal Hospital. The funders of the refurbishment were Richmond Parish Lands Charity £25,000, Hampton Fuels Allotment Charity £25,000, and LLoyds Enable Foundation £10,369. The Richmond Borough Mind Richmond Wellbeing Service team received additional funding of £56,000 from East London NHS Foundation Trust in order to extend the service for a pilot on supporting people with long term conditions. These increases were offset by a reduction in the Benefit in Kind of £26,589 from South West

London and St George’s Mental Health NHS Trust for rooms at Richmond Royal Hospital, as our services moved out in September 2017 into more expensive facilities. The move continued to impact our Psychotherapy and Counselling Service, resulting in a reduction in income on this self-funding project of £21,684. In line with continued statutory austerity measures, funding from the London Borough of Richmond upon Thames to Carers in Mind was reduced, as was funding for our services in the Community Independent Living (CILS) contract. In the year, expenditure fell by 2.95% to £855,757. This was driven by a staff turnover of 28% leading to gaps in staffing across a number of projects, where posts could not be filled. This in turn reduced staff travel, training, and clinical supervision. Richmond Parish Lands Charity allowed the use of £7,506 to fit out our property at Hampton Road following its refurbishment, to make it welcoming for the services that moved in. The principle of Full Cost Recovery has been applied to our projects, based on Full Time

Equivalent Staffing of the projects. As a result, the Board of Trustees of RBMind have agreed to cover the deficit within projects by transferring £28,182 from unrestricted funds (as shown in the Statement of Financial Activities in the accounts and Note 13-Funds Analysis). Restricted reserves at the end of 17/18 stand at £33,930.

Statutory austerity measures continue to impact our services, so we are ever grateful for the support of our local funders and supporters: Barnes Workhouse, Big Yellow Richmond, Bill Brown’s 1989 Charitable Trust, Hampton Fuels Allotment Charity, Richmond Parish Lands Charity and Kew Midsummer Fete. Legacies, in memoriam donations, other local organisations and other donations are valuable in the support of our services.

Investment policy

Interest rates have remained low during the course of the year. Some money was invested in the CAF Platinum and Gold Accounts and the

rest in CAF Current Account to meet cash flow requirements. The balance between these two accounts is kept under constant review. Reserves Policy

Reserves are at a healthy level at £521,593. Once £114,999 tangible fixed assets and £33,930 restricted funds are accounted for, £372,664 (71% remains). This represents 4.7 months of budgeted expenditure for 18/19.

The preferred level of reserves is at least 3 months running cost. The Board have been keen to maintain a slightly higher reserve than usual to allow for the cost of new premises in the borough, following the loss of accommodation in September 2017 and its associated Benefit in Kind of £45,580 per annum, for a full year. The Benefit in Kind premises has been replaced by facilities rented at commercial rates. The reserve position is reviewed annually.

Income BreakdownUnrestricted Non-Statutory Grants/Funding and Contracts 52%

Restricted Statutory Grants/Contracts 24%

Restricted Non-Statutory Grants/Funding 15%

Restricted Income - Therapies 4%

Unrestricted Donations/Fundraising 2%

Restricted Donations/Fundraising 1%

National Mind Shop Income 1%

Unrestricted Statutory Grants/Contracts 0%

Investment income 0%

Unrestricted Training Income 0%

Legacies and In Memoriam 0%

Income by FundsRichmond Wellbeing Service (Low Intensity) 49%

The Wellbeing Centre 13%

Carers 10%

Support (Finance, Fundraising, Facilities etc) 7%

Hampton Road Capital Project 6%

Peer Network 5%

Psychotherapy and Counselling Services 4%

Bounce 2%

Volunteering 1%

Mindkit 1%

Money advice 1%

Transformation 0%


Officeholders, Trustees and Management President Vacant

Vice Presidents Dr V Cable MP Baroness Tonge

Trustees Baljeet Ruprah Shah, Chair Russell Goodenough,Vice Chair Philip Congdon, Treasurer (elected AGM December 2017) Peter John Greeves Joseph Hill David Hoppe (retired AGM December 2017) Richard Hurst Nick James (resigned May 2018) Edward Lowe Tamsin Priddle Matthew Steans (resigned September 2018) Claire Wilson

Charity No. 1146297 Company No. 7954134

Chief Executive Val Farmer

Principal office UK House, 1st Floor year, 82 Heath Road, Twickenham, TW1 4BW

Bankers CAF Bank Limited, 25 Kings Hill, West Malling, Kent ME19 4JQ

Auditors Goldwins Limited, 75 Maygrove Road, West Hampstead, London NW6 2EG

Thank you to our funders and fundraisersWe of course could not offer the services we do without the support of our funders and fundraisers, and those who give their support in kind. They are acknowledged below and we thank them all most sincerely. In addition we would like to thank those funders who prefer to remain anonymous.

Achieving for ChildrenAndrew BesterBig Yellow, RichmondBill Brown’s 1989 Charitable TrustCecelia Isabelle Witts Will TrustDH Health and Social Care Volunteering FundEast London NHS Foundation TrustHampton Fuel Allotment Charity (HFAC)Hannah ShortlandIntegrated Neurological ServicesKew Midsummer FeteLloyds Bank Foundation (Enable)London Borough of Richmond upon ThamesMary-Lynne Bacchus / Mary-Lynne JonesMatthew DonaldsonMrs Smith & Mount TrustNational MindRichmond Advice and Information on DisabilityRichmond CharitiesRichmond Parish Lands Charity (RPLC)Sainsbury’sSt Stephen’s School teachers / Nicola CollinsSouth West London & St George’s Mental Health NHS Richmond Clinical Commissioning Group NHS Trust


127people attended our Wellbeing Centre

168clients

members, and had

Our Peer Group Network

supported

88

30volunteers

Our Carers in Mind project supported

163registered carers

Our youth wellbeing projects reached

2,007young people

2,480people entered treatment with RB Mind within the

Richmond Wellbeing Service

We were supported by

150volunteers

185people supported by our Money Advice

Project

Richmond Borough

Psychotherapy and Counselling service

supported

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