Richard Harris, Xeroxviajeoplus.eu/wp-content/uploads/sites/4/2016/06/3-Richard-Harris.pdf · •...
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Mobility on Demand, Mobility as a Service the new transport paradigm
Richard Harris, Xerox
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Xerox Confidential
P
35Countries use our solutions
in transportation
Worldwide rank in transportation
services to governments
#1
2
Xerox Transport Services
parking violations
processed
transit fare transactions
processed annually
and more public transport
tickets processed daily
37 billion 100 million
dollars in toll revenue
collected annually
5 billion
16 million
of electronic toll collection
processed in the US
50%
10Customer service centers
supporting 22 toll agencies
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Xerox Confidential
P
35Countries use our solutions
in transportation
Worldwide rank in transportation
services to governments
#1
3
Xerox Transport Services
parking violations
processed
transit fare transactions
processed annually
and more public transport
tickets processed daily
37 billion 100 million
dollars in toll revenue
collected annually
5 billion
16 million
of electronic toll collection
processed in the US
50%
10Customer service centers
supporting 22 toll agencies
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Business Case
Enforcement
Processing
Integrated transport and mobility services
• Journey times
• Public transport
arrival times
• Timetables
and routes
• Congestion
• Disruption
Delays
• Incidents
• Road works
• Events
• Air quality
• Parking spaces
• Mobility options
• Trip scheduling
• Bike availability
• Car pool
• Car share
• Urban Traffic
Control
• Managed
Motorways
• Low emission
zones
• Access control
• VMS and
diversions
• Network
management
• Demand
management
• Variable toll
• Car Parking
• Bike hire
• Car share
• Demand
Responsive
Sensors, FCD, Loops, Video, CCTV, Social media
Incidents Air Quality CapacityCongestion
Financial
Transactions
Manage
Monitor
Mobility Analytics
Platform
Open Data
Public
Transport
Payments
Parking
Off/on street
payments
Toll/RUC
payments
Policy
User needs
GovernanceKPIs
Inform
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OPUS – Montréal (Québec)
• 19 operators in Montréal share a single back office platform
while their sensitive data is kept data secure
• One contactless Card “OPUS”, 3,000 bus, 5 train lines & 4 metro
lines
• 1.2 million contactless cards processed daily
• 12% increase in ridership
• Data analytics
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City Mobility Analytics
Analytics tools for the city operator to optimize transportation
infrastructure and manage demand.Analysing public transport operations, parking usage, traffic flow,
mobility requirements, demographics, land use, …
Made Understandable and Simple!
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What is driving
growth of Urban
Mobility?
• 18-24 year olds will represent 50% of urban workforce by 2025 how to serve them?
• Less reliant on cars; mobility decisions on-the-fly
• Drivers of the Sharing Economy
WalkingBike Sharing
Mass Transit
Uber/Lyft
Car Sharing
Ride
Sharing
Parking
Motorized
scooters, etc.
Taxis
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37%will use an electric car
51%will decide where to live and work based on transport
50%one App for all transport needs
41%will not use cash to pay for transport
32%will use a self driving car
By 2025:
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Rapid Growth creating “Wild West” in Mobility
0
4
8
12
16
20
2000 2005 2010 2015 2020
• Private sector driving growth in mobility
• But, it’s fragmented, uncoordinated,
and confusing
# o
f M
obili
ty S
erv
ices
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Go Denver
• Giving you mobility choices
to improve how Denver
Moves
• Your preferences &
requirements
• Trip planning
• Compare results
• Trip details
• Travel history
www.GoDenverapp.com
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0
9
Cities / Public
Transport
Transport Service
Providers (TSPs)
End Users (Travelers)
• Know all my options
• Personalised analytics
• Commuters, tourists, etc.
• Access to customers
• Launching platform
• Level playing field
• Regional mobility analytics
• System optimisation
• Public feedback / Co-creation
• Revenue share in future
Go Denver – making sense
of mobility
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Xerox Confidential
Xerox Seamless™
Transportation
Solution
Fare Calculation
Account Management
Analytics
Tag Management
Customer Support
Trip Planning
Tickets & Pre-booking
Administration
Data
Providers
Service
Providers
Financial
Institutions
The device-less e-ticketing system
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June 17, 201613
More
Liveable
City
Quality
of life
Environment
Accessibility
InclusionSafety
Economy
Mobility
Reliability
Health
Efficiency
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For Further Information
Richard Harris
Solution Director
International Public Sector
Xerox
UK Survey http://www.xerox.co.uk/services/transport-
solutions/commuting/engb.html
European report https://www.xerox.co.uk/en-gb/services/transport-
solutions/insights/urban-survey