Product Certification Requirements

Richard Cousineau C.E.T.

Project & Technical Services Manager

May, 2011

Gary Bennett , CMQ/OE

Manager of Quality

Hubbell Canada LP

HCLP Markets (and Manufactures) a Range of Products from Hubbell

Inc and Other Companies for Residential, Commercial, Industrial, and

Telecom Applications

HCLP‟s Primary Market is Canada

HCLP also sells to

Original Equipment Manufacturers (OEM) that Incorporate Our

Material into Their Final Products Which Could be Sold

Globally

International Customers and/or Projects

Hubbell Canada LP

HCLP Basic Offering

Boxes

Plugs and Receptacles

Switches (Manual and Automated)

Lighting Fixtures

Things That Hold Electrical Cables

Assembled Equipment

Power Poles

Power Distribution Stuff

Accessories and Components for the All of the Above

OEM Products (assembly only, no certification required)

Hubbell Canada LP

What Makes These Things Different?

The Application or Intended Use

Standards to Which Each is Built

Products May Meet Multiple Standards

Product Certification

Majority of HCLP Products Require Canadian Certification

Only

Other Hubbell Businesses Use Global Standards

– Products May be Certified for Multiple Countries

What Is Product Certification ?

Countries Determine Who Is Responsible For Product “Standards” and

“Certification”

North America

Canada - Standards Council of Canada (SCC)

USA - America National Standards Institute (ANSI)

– Occupational Safety and Health Administration (OSHA)

Internationally

Depends On The Country

– e.g. SA, BOMBA, SAAB, GOST, PSB, CEPEL….

– May Not be Required (e.g. IEC)

– May Accept UL or CSA

Product Standards and Certification

These Are Two Different Things

Standards

Standards Development Organizations (SDO) Write Product

Standards

Product Certification

The Process of Determining if a Product Meets the

Requirements of the Standards That Apply to it

– More Than One Standard May be Involved

Understanding Product

Certification In Canada

Standards Council Of Canada Determines

Who Writes Standards

CSA Is The Designated SDO For Electrical Products

Who Certifies Can Certify Products

SCC Has Accredited 15-20 Certifying Agencies or Nationally

Recognized Testing Laboratories (NRTL)

– Not all NRTLs can Certify all Types of Electrical Products

All products Must be Approved To the Applicable CSA Standards

– Generically Means “CSA Approved”

– Some Products Are Certified To Multiple Standards

Product Certification In Canada

Canadian Standards Association

CSA Standards

Writes the Canadian Electrical Code

– Contains Multiple Parts

CSA International

Nationally Recognized Testing Laboratory

Certifies Products to CSA Standards

– And Other Standards

Certification In Canada-C.E.C

Canadian Electrical Code (CEC) – Part 1

Is Not A National Code Of Canada

Contains Installation (Wiring) Rules

Mandates the Use of Products Certified to CEC Part 2 Standards

Canadian Electrical Code – Part 2

Electrical Product Standards

How Is The CEC Applied

Electrical Installations are the Responsibility of the Individual Provinces

& Territories in Canada

Each Designates an Authority Having Jurisdiction (AHJ) That;

Is Responsible for Electrical Safety

Issue Permits for All Electrical Work

Inspect Completed Work

Determines What Products Are Acceptable

Authority Having Jurisdiction (AHJ)

Adopts The CEC Part 1

With or Without Deviations, Additions or Modifications

Require Products be “CSA” Approved

For the Location in Which They are Used

Some Permit Deviations To This Rule

Determines Their Accepted NRTLs

This Can Vary Slightly By Jurisdiction

CSA and cUL are Always Accepted

Some Have Challenged Certain NRTLs

What Does “Certified” Mean?

Approved, Certified, Listed

All These Terms Basically Mean the Same Thing

Evaluated by NRTL to The Applicable Standards

NRTL is Not Related to the Manufacturer

Certification Records are Public Record

The Product is Acceptable to the AHJ

What Does “Certified” Mean?

Role of the NRTL

Equipment Testing and Evaluation

Prepare Reports and Document Certification

Conduct Follow-up

May Provide Multiple Country Certification

Manufacturers Will Certify Products for as Many Countries or

Applications as Possible

Helps Control Manufacturing and Inventory Costs

Multiple Certifications Can Cause Confusion

What Does “Certified” Mean?

Canada

• North America Bi-National Marks

Understanding UL Markings

Underwriters Laboratories Has Additional Marks

UL Listed Products

Specific Set of Parameters

Narrow Focus Of Standards and Testing

Limited Field Modifications Permitted

UL Classified Products Greater Flexibility

Flexible Approach to Certification

More Field Modifications Permitted

UL Component Recognition

Components Only

Part Of Complete Assembly

Speeds Up Approvals

• CSA Does Not Use this System

• Some Products covered by MOU

• May be Issues final assemblies

Understanding UL Markings

Underwriters Laboratories Has Additional Marks

UL Listed Products

UL Classified Products - Greater Flexibility

UL Component Recognition

Means the

Same as CSA

• CSA Does Not Use this System.

• May be Issues final assemblies

Issues With UL Component

Recognition

Covers The Testing And Evaluation Of Component Products That Are Incomplete

Original Equipment Manufacturers (OEM) use these as part of a final assembly

Certification of the Final Product by an NRTL is Obtained Later

CSA Has a Memorandum of Understanding (MOU) That Covers “Some” UR Components

But Not All

Customer Needs to Determine if This is Covered for Their Application

Typical Certification Marks

for Canada

Other Important Certification Issues

Environmental Requirements

NEMA Enclosure Type

Actually Means CSA or UL Type Enclosure

– These are Harmonized (Identical)

Numbers 1 – 13

– Excludes 7, 8, 9 and 10 (These are for Hazardous Loc.)

Some May Include Letters for Differentiation

– e.g. 3R, 3S, 4X

International Environmental Enclosures

Use IP Ratings (Ingress Protection)

Other Important Certification Issues

Hazardous Location Products

Effects HWP, HLI and Killark

Class, Division or Zone, Gas or Dust Group and Temperature

Code must meet customers‟ requirements

Customer Must provide the information on their requirements

Never assume

Never recommend based on limited information

Typical Requests

Caller: I need an explosion proof (Hazardous) (Hazardous Location) widget.. And I don‟t have a part number

CSR: What‟s the hazardous rating

Caller: “Class I” or “Div 2”

CSR: I need to know the Class, Division or Zone, Group and Temperature Code (If Lighting)

Caller: “I don‟t Know the rest of it”

CSR: I need to know that before I can help

Never Identify A Hazardous Location Product From The Catalogue Unless The Customer Provides You With All The Information

Other Important Certification Issues

Fire Alarm Related Devices Sold in Canada

“CSA” not the issue

Must be ULC Approved (not UL)

OEM Customers May Require

Just “UL”

International Ratings

Certifications for Jurisdictions

Outside of Canada

Various Customers Require products for non-CSA applications

USA Only

UL, FM, Entela, Etc.

Outside of North America

CE marking

ATEX and CENELEC

IEC

Other Country Specific

Always Consult With Product Or Technical Manager

Prior to Selling

ESA (Ontario AHJ) Rules

Added to CEC

Rule: 2-022 Sale or Other Disposal and Use

No person shall use, advertise, display, sell, offer for sale or for

other disposal any electrical equipment unless it has been

approved in accordance with Ontario Regulation 438/07

„Energized‟ products used in displays need special inspection

approval (ESA, QPS, etc.)

Means Must be “CSA” Approved

We Need to be “Aware” of This

This is an issue for Marketing and Sales in particular.

Due Diligence For Product or

Marketing Managers

Need to Know The Certification Status of Products

Need to Check Literature For Accuracy of Certifications Identified

Identify Products That are Not “CSA” Approved

Advise Customer Service, Operations Planning and Field Sales Group

Due Diligence For Product

SAFETY

The Certification of Electrical Products is the BASIC due diligence that

demonstrates a product is safe with respect to electrical shock and fire

hazards

Federal Bill C-36, effective June 2011, puts a high degree of responsibility for

product safety on the manufacturer, importer and distributor.

Known (reported by consumers, etc.) Defective products MUST be reported

in a timely fashion to Health Canada by the manufacturer or importer.

Before anything can be sold, due diligence is required on the safety aspects of

the product.

Certification to a recognized national standard is the optimal method of

providing this due diligence.

New Product Launches

Proof of “CSA” Approval

This is not Just Looking at US Marketing Literature

Confirm During Product Development Stage

Worse case

Check CSA, UL, etc. Website for Verification if Necessary

Evaluate Physical Product Upon Receipt for markings for

Canada

Verified all Items Properly Marked

Before Accepting in SAP as Available for Sale

Use Hold Code until certain of Canadian certification status.

Be Aware of Counterfeit

Products

ESA, EFC, AHJ & RCMP Have Found Many Counterfeit Electrical

Products

Hasn‟t Effected Hubbell…. Yet

3rd Party sourced products:

Insure product is truly certified for Canada

RECALLS can be Expensive and Hurt Our Reputation

Litigation is Expensive