Richard brandon - MLL Telecom - Delivering shared networks for local authorities
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Delivering Shared Networks for Local Authorities
Richard Brandon, Head of StrategyMLL Telecom
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Who are MLL Telecom?
Specialists in Public Sector networks
A Licensed Network Operator
A BT Openreach service integrator
Inside some of the UK’s largest networks
UK-wide radio spectrum
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Customer ExperienceBlue Light
Higher Education
HealthcareTelecoms Local Authorities &
Schools
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What our customers say
"This project has delivered on all counts. We've improved school internet and computer technology and we're making it easier and cheaper for residents to contact us.”
Councillor Bob Tidy, lead member for e-government at East Sussex CC
“Manchester Fire and Rescue Service has been working with MLL since the 1990's and we have always received exemplary service from them. I would highly recommend MLL Telecom to any other blue light service, or in fact anyone at all looking for a reliable network provider.”
Graham Settle , C3 Systems Manager, Greater Manchester Fire and Rescue Service
“MLL has proved a valuable partner in delivering hard to reach connections to enable BT to deliver a great service at a price which is competitive for our customers”.
John Miller, BT Head of Complex Networks
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Why Share Networks?
What is the business case?
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A shared network is an infrastructure for the community
Councils
Schools
Libraries
Healthcare
Police
Fire and Rescue
Further Education
Third sector (charity workers)
The digitally excluded
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Value for money
A shared network saves cost… so the business case should stack up on its own.
But it will also…
be a necessary platform for other shared services and systems
encourage flexible use of property
enable joined-up government, processes and intelligence across organisations
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A Platform for Learning Skills
Allows effective operation of Learning Platforms
Supports personalised Learning
Students move from consumers to collaborators
Enables pupil, teacher and parent innovation
Enables flexible use of facilities such as for adult education
… increased bandwidth, and broadband in particular, has had a significant impact on the quality and range of work that schools can undertake…
Ofsted’s report ICT in Schools 2004
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A Platform for Digital Inclusion
A shared community network can pass closer to broadband ‘notspots’ than a commercial network
WiMax, WiFi or cable can cover the last mile– Caveat – highly topology dependent
Funding potentially available from BDUK (Broadband Delivery UK)
“Broadband is the most critical issue facing small businesses today.”Federation of Small Businesses
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A Platform for a Healthy Community
Digital Inclusion– Access for the socially disadvantaged
Integrated services– Processes, Data, Applications
Care closer to home– Common access for Social worker, health worker, mental health
worker…
Enables ‘Social Capital’– Connects local people to deliver collaborative solutions
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Technology Challenges
Why so hard?
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Police
PoliceHealth
Council
Council
SchoolSchool
HealthTr
ust
Lower cost
Private Network
Public Network
‘Private Shared
Network’
Shared Networks - the options
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Traditional private networks – Point-to-point leased lines
But what’s inside the cloud?
•Security•Availability•Reach•Assured capacity•Flexibility
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What is inside private networks
LE
LELE
Multiple fibres in common duct –single point of failure
Traffic ‘trombones’ in and out of core access links
Moving a core site is costly and complexLE
£ £ £ £
Multiple redundant fibres into same site
Multiple CPE ports
£££ £
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What you can get from a ‘Private Shared’ Network
LE LE
LELE
Less single points of failure
Optimum traffic routing
Flexible property utilisation
Less fibres used can lower cost
Simpler CPE
£
Dedicated Switched
Core
£
Multiple VPN’s with QoS for traffic separation
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The technology toolkit
Latest best practice
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Pervasive Wireless Networks – WiMAX and WiFI
Wifi– Short distances, limited indoor coverage, ubiquitous device support
WiMAX– Long(er) distances, supports roaming, needs specialised devices
MLL delivered the first successful WiMAX network in the UK – Maidstone Council, Kent– WiMAX radio network– Wireless Backhaul– Roaming– Planning, site acquisition and 24x7 proactive management
Applications included– Mobile broadband video to blue light services– CCTV backhaul– Mobile broadband for council planning officers– Residential broadband reach
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Wireless Links
Line of sight requiredLicensed or light-licensed spectrum
– assures interference-free linksPoint-to Point or Point-to-MultipointEthernet or SDHProactively managed service with SLA
Distance
5 ye
ar c
ost
Fixed Line
Wireless
Variable excess construction charges
Variable site acquisition charges
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Ethernet First Mile (EFM or G.SHDSL) technology
2-40Mbit/s available across BT Openreach copper pairsThis is not the same as residential ADSL
– Symmetric– Uncontended
Viable up to 3km from an exchange– reaches 85% of public sector locations– Up to 8 pairs increases speed– Shorter distances increase speed
Caveats – BT can’t guarantee performance of copper pairs
old copperother services share cablescopper pairs unavailable for survey prior to quote
Ideal solution for schools, GP surgeries and smaller council offices
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SOCITM Stand Demonstration
8 Copper pairs
EFM DSLAM
EFM NTE
40Mbit/s Ethernet
40Mbit/s Ethernet
Multiple real-time DVD streams
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Fibre Services
Point-to-point leased lines
Premise-to-premise
SDH or Ethernet
BT Openreach fibre services– Exchange-to-premise
– Exchange-to-exchange
– Much lower cost
– 10Mbit/s -1Gbit/s
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Your Locations
Your Network in BT Exchanges
BT EBD
BT E
BD
Private Local Loop Unbundling – using the UK’s infrastructure for your network
EFM DSLAM
BT EAD
Switch
x-Pair Copper
BT EAD
Switch
BT EAD
BT EAD
BT EAD
10Mbit/s – 1GBit/s
NTE2-Pair Copper
4-Pair Copper
8-Pair Copper
EFM DSLAM
CPE2Mbit/s – 10MBit/s1Gbit/s – 10GBit/s
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Typical County Level Example – using all the components700 end-user locations
1,500 pieces of networking hardware
1,900 circuits
IP/MPLS Core Router Network
BT GE (EBD) Core Circuits
BT GE (EAD) Backhaul Circuits
BT FE (EAD) Backhaul Circuits
BT EFM Copper Pair (G.SHDSL) Circuits
DSLAMs
DSLAM NTEs
CPE Routers
Core sitesAggregation sitesCustomer locations
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Example of Redundant Core Topology
(place names hidden for commercial confidence)
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Example of access topology
(place names hidden for commercial confidence)
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Performance Expectations – telco grade for a private network
Actual results based on best practice design and equipmentNumber of closed user groups supported
– 1,000 different private communitiesRe-convergence when re-routing around end-to-end failure
– <4 secondsRe-convergence when re-routing around core failure
– 500 millisecondsLatency end-to-end
– 600 μsecs (0.6 milliseconds)EncryptionMultiple traffic queuesRedundant power supplies on all shared equipmentShared equipment housed in locked cabinets in secure BT exchanges
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How to make it happen?
Practical considerations
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Organisational considerations
Who should be on the governance body?
Who will encourage other local partners onto the network?
Don’t forget CCTV, rural broadband and healthcare as stakeholders
Who assures different stakeholders their fair share of usage and security?
How is the initial seed network funded?
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How to get the greatest benefit with the least risk
Share as much as possible– density of sites drives down the operator’s costs
Use the UK’s existing infrastructure– work with a licensed operator or one of their partners to get
access to existing BT copper and fibre– Take advantage of other operators’ fibre where it is available
Get a bespoke network at a bespoke price– generic tariffs don’t allow you to benefit from your own economy
of scale
Dual-running costs are inevitable– a turnkey solution will minimise risk of projects over-running
Use a sector specialist– They won’t try and solve your public sector problem with a generic
solution
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Thank you