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INFS2001: IS for Performance ImprovementExercise Pack

Exercise 1

Use the narrative below to prepare a BPM for the process of organizing client functions at

$RU (adapted from INFS 1000)

Narrative

Tracy explains: Firstly I receive a list of invited clients from the planner. I then determine

the final number of acceptances by ringing each client to confirm their attendance. I then

email all the restaurants on my preferred restaurants list with my seating request (with the

client details) to confirm a booking and special arrangements for the function (seating

arrangements, menus, table decorations; presentation facilities etc).I always confirm my booking with the first restaurant that responds to the email. If none of

the restaurants on my preferred list responds, then the function simply cannot proceed. The

restaurant usually asks for a booking fee, which I pay using the $RU credit card. When the

fee is processed the restaurant rings back or emails me with confirmation details. I then

invite a Funds Manager by email to come and give a talk to the clients at the function. I

would usually send him/her the profiles of the clients attending as well so that they can

tailor their presentation. I then prepare a set of invitation cards for the clients that are

coming.

Exercise 2

Narrative

Belle Management Co (Belle), the biggest property management company in Australia,

manages most of the well-known commercial and residential property developments in

Australia. For instance, out of the top ten prestige residential property developments in

Sydney, Belle manages five.

Some of the residential properties managed by Belle are large developments, containing

several hundred units. For example, one of the developments managed by Belle, The

Mirage, a resort-style residential property, has 250 units or apartments. Belle has adedicated residential property team, headed by a Residential Director, to manage these

properties. Whilst some members of the residential team are based at the head office,

others are based onsite at the properties managed by Belle. Each team member, regardless

of whether he or she is based at head office or at a residential property, is assigned to a

specific property, and reports to a section leader, who in turn reports to the Residential

Director. Where the residential property is a large development, there may be several team

members assigned to the property, with one team member based at head office and one or

more team members based onsite at the residential property to deal with residents needs,

such as arranging repairs to blocked kitchen sinks or faulty air-conditioning. Belle has

arrangements with several companies that supply plumbing, electrical, air-conditioning and

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Prepare the following documentation for the above scenario:

A context diagram A level 0 logical data flow diagram

Exercise 4

MarketPlace is a clothing superstore, which sells inexpensive generic attire sourced from

overseas suppliers. For example, suppliers from China, Brazil and South Korea supply the

jeans sold by MarketPlace. Due to the high volumes of clothes purchased, clothes purchased

are initially stored in the warehouses owned by MarketPlace. Delivery instructions to

suppliers will therefore indicate to which warehouse the goods should be delivered.

Required:

1. Produce an E-R Diagram for the above scenario.. hint think ternary!

2. Produce a Relational Data Model (3NF) for the above scenario including working.

Attributes: AttireName, AttireDescription, AttireType, SupplierName, SupplierStreetAddress,

SupplierCity, SupplierState, SupplierCountry, SupplierPostalCode, SupplierContactNumber,

WarehouseCapacity, WarehouseStreetAddress, WarehouseCity, WarehouseState,

WarehousePostalCode, Quantity)

You will need to add identifiers etc to form primary keys etc

Exercise 5

Eunice, a consultant from Accenture Australia, is hired to design an inventory database for

Sheepy Pty Ltd, an Australian firm that manufactures Mutton Bouillon cubes. The following

information has to be in the database:

Item number Date of purchase Vendor number Vendor address Vendor name Item purchase price (Price of each inventory bought in each purchase transaction) Quantity purchased Employee number (Each purchase is managed by one employee) Employee name Purchase order number (A purchase is supplied by a single vendor. A purchase can

be for more than one item)

Item description Quantity on hand (of an itme)

Required:

Create an ERD, complete with cardinalities, of the database that will be used to store thisdata. Ensure that all the tables are in Third Normal Form.