Technical Support Engineer

Mark Ian Bright

1, Main Street, Hartford, Tel No: (Home) 01480 437611

Huntingdon, PE29 1XN. (Mobile) 07736 769093

e-mail: tallmarkb59@gmail.com

LinkedIn: https://www.linkedin.com/in/mark-bright-1b441459

Profile:

Self motivating and deliverable focused with experience in civil and military aero modification, maintenance and support. A record of reliability and drive to achieve customer requirements on time and within budget. Leadership and coordination of associated departmental resources.

Competencies:

Project planning Understanding and recording of customer modification or task requirements. Initiation of task estimate provision through team liaison. Construction of task authorisation documents to submission. Initiation of task across associated internal departments followed by ongoing oversight, design review and delivery. Coordination of on-site visits as required.

Technical support Resolution of technical queries through use of OEM data, historical design organisation data and records, together with experience gained within the aero maintenance and modification business. Provision of response to airworthiness queries through tasking of engineering and repair departments, and review of OEM/Design Organisation data. Maintain currency of third party data sets. Regular review of third party vendor service information. Provision of technical data to sales managers.

Budget management Monitoring and maintenance of budget spend records within authorised limits. Coordination of scope change/budget variation as required.

Regulatory awareness Working within CAA/EASA/MAA regulatory framework (EASA CS-22, EASA CS-23, EASA CS-25, DEF-Stan 00-970) Understanding of airworthiness requirements. Working within business management system procedures.

Customer liaison Attendance at airworthiness, platform safety, platform integrity meetings. Performance of technical audit. Leadership of customer task review meetings.

Key Career Achievements:

Adoption of legacy projects, improving company profile and increasing customer satisfaction.

Production engineering planning for a substantial modification to on board electrical systems of a military observation platform.

Team leadership during a two year long test-bed project from installation of electrical test instrumentation and powerplant operation/control systems to post flight test design amendment phase.

Career History:

Marshall of Cambridge Aerospace February 2014 to present

Technical Support Engineer for civilian and military aerobatic training aircraft, sailplanes and historic aircraft. Project oversight and management for modification and repair requirements. Understanding of airworthiness and configuration control requirements.

Marshall of Cambridge Aerospace October 2010 to February 2014

Planning/Production Engineer, planning maintenance inputs and electrical/avionic modifications to a wide variety of military platforms. Use of concurrent engineering and LEAN practices. Understanding of configuration control.

Marshall of Cambridge Aerospace February 2008 to October 2010

CRS/FMA aircraft electrical technician, leading a small team of electrical fitters carrying out fault-finding, maintenance and modifications to a wide variety of systems on military transport and flying test-bed platforms. Functional and visual inspection of aircraft electrical systems. Liaison with third party test engineers.

Marshall of Cambridge Aerospace January 1996 to June 2002

Aircraft electrical technician, leading a small team of electrical fitters carrying out fault-finding, maintenance and modifications to a wide variety of systems and platforms. Functional and visual inspection of aircraft electrical systems. Annual staff appraisal evaluation.

Marshall of Cambridge Aerospace April 1990 to January 1996

Aircraft electrical fitter carrying out maintenance and modifications to civilian and military heavy transport platforms.

Retail management and sales October 1980 to April 1990

Indentured aero engineering apprenticeship September 1976 to October 1980

Qualifications:

City & Guilds Aeronautical Engineering Craft Studies

City & Guilds 258 Aero Technician

ICT level 2

Five GCSE’s

Courses:

Electrical/Instruments and platform familiarity courses on a wide variety of aircraft.

Microsoft Office courses; Word, Excel, Viso, Project, Power Point.

EASA 145 Continuation Training; EWIS, Fuel Tank Safety(SFAR88/TGL47), FOD, Human Factors.

Interests

Cycling, walking, guitar, motor sport spectating, historic architecture.