22 - 26 Nov 2020, Dubai

Reverse Logistics ManagementOptimizing Returns, Waste Removal and Cost Efficiency

Introduction

In today’s economic environment, businesses have concentrated

on improving the traditional supply chain; however, as the business

environment becomes more competitive, it becomes a necessity to focus

on optimizing the reverse loop as well. Business leaders are now looking

for new ideas to achieve and optimize goals and cost-efficiency. In many

businesses, reverse logistics management is an area of and affects the

economic environment, stakeholder relations, investment decisions, and,

eventually, the market.

The purpose of this exciting GLOMACS Reverse Logistics Management

training seminar is to show how to implement and manage Reverse

Logistics and Closed-Loop Supply Chains, manage return process

decisions, refurbishment and disposition more efficiently, acting in a

responsible environmentally manner, producing value for the company

and both the internal and external stakeholders.

This GLOMACS training seminar will highlight:

• The critical and costly functions of Returns

• The Challenges of an operating an effective Reverse Chain

• Improving Customer Service at Lower Costs

• Elimination of waste in both manufacturing and business

operations

• Efficient Utilization of Warehouse equipment

Objectives

By the end of this GLOMACS training seminar, you will learn to:

• Develop and manage effective returns procedures

• Understand how wasteful activities and costs can be eliminated

• Increase the company’s revenues

• Obtain added value for money with improved customer service

• Create added value for the company and the customers

Training Methodology

This GLOMACS Reverse Logistics Management training seminar will be

delivered by an instructor who has first-hand practical experience of the

reverse supply chain. This training seminar will have presentations with

interactive practical exercises, supported by video material and case

studies. Delegates will be encouraged to participate actively in relating

the principles of reverse logistics to the particular needs of their workplace.

GLOMACS Training and Consultancy

Organisational Impact

There will be considerable organisational impact where methods

will be improved, and significant savings made. Organisations will

gain in sending their employees to attend this GLOMACS training

seminar by:

• Examine the link of the stock in the company’s operations and

activities

• Analyse the key areas of reverse close-loop chains

• Identify and understand hidden costs and waste

• Succeed in improving operations

• Apply the right cost and service balance

• Gain a competitive advantage and shareholder value

Personal Impact

Participants will gain knowledge about removing waste activities and

reducing costs and by applying the learning of this GLOMACS Reverse

Logistics Management training seminar will benefit them in their

workplace and help in their roles and career growth:

• How to plan, implement and control effectively the inbound flow

• How to make productivity improvements

• How to develop and implement a sustainable development

system

• How to gain value by proper disposal

• How to reduce the costs of product recalls and customer returns

• Use a framework for continual improvement

Who Should Attend?

Many people in organisations would gain significant knowledge about

reverse logistics from attending this GLOMACS training seminar. It is

suitable for a wide range of professionals but will greatly benefit:

• Stock Professionals

• Warehouse Operatives and Supervisors

• Procurement Professionals

• Manufacturing Operatives and Supervisors

• Distribution Professionals

• Quality Management Executives

• Those people who need to gain an awareness of the issues and

critical drivers of management of returns and waste in reverse

control operations

Reverse Logistics ManagementOptimizing Returns, Waste Removal and Cost Efficiency

Reverse Logistics Management

DAY 1

Understanding Logistics and the Reverse Supply

Chain

• The Difference between Reverse and Traditional Supply Chain

• Distinguish between Return and Distribution Centers

• Defining Outsourcing Reverse logistics

• Calculating Net Recovery Value

• Removing Waste from Reverse Supply Chain

• Optimizing Quality Cost

DAY 2

Returns Management and Customer Service

• Managing Customer Returns

• Handling Obsolete Inventory

• Applying Repair and Refurbishment

• Extending Product Lifecycle

• Managing Returns in Manufacturing

• Adopting a Supplier Code of Conduct

DAY 3

Green Supply Chain

• Sustainability and Reverse Logistics

• The Benefits of Green Supply Chain

• Utilizing Reverse and Green Logistics

• The Importance of Recycling

• Green Warehousing and Transportation

• Reducing Environmental Footprint

DAY 4

E-Logistics and the Environmental Systems

• The Use of IT in Reverse Supply Chain

• The Concept of E-Logistics

• Benefits from the Use of Environmental Management Systems

(ISO)

• Implementing Environmental Tools

• Adopting Standards and Guidelines

DAY 5

Sustainable Transportation

• The Role of Transportation in Reverse Logistics

• Managing Deliveries

• Minimising Transportation Costs

• Measuring Performance in Transportation

• Handling Hazardous Materials

• Assessing the future of Reverse Logistics

SeminarOutline

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REGISTRATION DETAILS

LAST NAME:________________________________________FIRST NAME:_______________________________________DESIGNATION:_____________________________________ COMPANY: ________________________________________ADDRESS: __________________________________________________________________________________________CITY:______________________________________________COUNTRY: ________________________________________TELEPHONE:______________________________________MOBILE: __________________________________________FAX:________________________________________________EMAIL:_____________________________________________

AUTHORISATION DETAILS

AUTHORISED BY:_____________________________________________________________________________________DESIGNATION:_____________________________________ COMPANY: ________________________________________ADDRESS: __________________________________________________________________________________________CITY:______________________________________________COUNTRY: ________________________________________TELEPHONE:______________________________________MOBILE: __________________________________________FAX:_____________________________________________EMAIL:_____________________________________________

PAYMENT DETAILS

q Please invoice my company q Cheque payable to GLOMACSq Please invoice me

CERTIFICATION

Successful participants will receive GLOMACS’ Certificate of Completion

P.O. Box 74653 Dubai, U.A.E.T: +971 (04) 425 0700 | F: +971 (04) 425 0701E: info@glomacs.com | W: www.glomacs.com

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Code Date Venue FeesMM059 22 - 26 Nov 2020 Dubai $4,950

4 WAYS TO REGISTER

Tel: +971 (04) 425 0700 Fax: +971 (04) 425 0701Email: info@glomacs.comWebsite: www.glomacs.com

TERMS AND CONDITIONS

• Fees – Each fee is inclusive of Documentation, Lunch and refreshments served during the entire seminar.

• Mode of Payment – The delegate has the option to pay the course fee directly or request to send an invoice to his/her company/sponsor. Credit card and cheque payments are both acceptable.

• Cancellation / Substitution – Request for seminar cancellation must be made in writing & received three (3) weeks prior to the seminar date. A US$ 250.00 processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.

• Hotel Accommodation – is not included in the course fee. A reduced corporate rate and a limited number of rooms may be available for attendees wishing to stay at the hotel venue. Requests for hotel reservations should be made at least three (3) weeks prior to the commencement of the seminar. All hotel accommodation is strictly subject to availability and terms and conditions imposed by the hotel will apply.

• Attendance Certificate – a certificate of attendance will only be awarded to those delegates who successfully completed/attended the entire seminar including the awarding of applicable Continuing Professional Education Units/Hours.

• Force Majeure – any circumstances beyond the control of the Company may necessitate postponement, change of seminar venue or substitution of assigned Instructor. The Company reserves the right to exercise this clause and implement such amendments.

• Fair Access / Equal Opportunities – In the provision of its services as a world-class Training Provider, the Company is committed to provide fair access / equal opportunities throughout the delivery of its courses and assessment leading to the completion of training seminars, or 3rd party qualifications/certifications.

Reverse Logistics ManagementOptimizing Returns, Waste Removal and Cost Efficiency