RETSO 2014: Profile of Home Buyers and Sellers

20
The Data Doesn’t Lie…Listen to Your Consumers! @LoCoHeather

Transcript of RETSO 2014: Profile of Home Buyers and Sellers

Page 1: RETSO 2014: Profile of Home Buyers and Sellers

The Data Doesn’t Lie…Listen to Your Consumers!

@LoCoHeather

Page 2: RETSO 2014: Profile of Home Buyers and Sellers

NAR Research

Give them a tweet!@NAR_Research

Page 3: RETSO 2014: Profile of Home Buyers and Sellers
Page 4: RETSO 2014: Profile of Home Buyers and Sellers

What does that mean for your website?

Page 5: RETSO 2014: Profile of Home Buyers and Sellers
Page 6: RETSO 2014: Profile of Home Buyers and Sellers

So, how do you adjust your dialogue to match

this?

Page 7: RETSO 2014: Profile of Home Buyers and Sellers
Page 8: RETSO 2014: Profile of Home Buyers and Sellers
Page 9: RETSO 2014: Profile of Home Buyers and Sellers

What does your marketing say about you?

Page 10: RETSO 2014: Profile of Home Buyers and Sellers
Page 11: RETSO 2014: Profile of Home Buyers and Sellers

What do the most important communications all have in

common?

Page 12: RETSO 2014: Profile of Home Buyers and Sellers
Page 13: RETSO 2014: Profile of Home Buyers and Sellers

How much time and money do you spend

chasing the other 29%?

Page 14: RETSO 2014: Profile of Home Buyers and Sellers
Page 15: RETSO 2014: Profile of Home Buyers and Sellers

Is it what was said in the first conversation, or had

they already decided before they reached out?

Page 16: RETSO 2014: Profile of Home Buyers and Sellers
Page 17: RETSO 2014: Profile of Home Buyers and Sellers

How should that shape your dialogue with

sellers?

Page 18: RETSO 2014: Profile of Home Buyers and Sellers
Page 19: RETSO 2014: Profile of Home Buyers and Sellers

Takeaways:

• Listen to your consumer, however possible. Data

patterns can help you tailor your dialogue.

• Buyers want honesty, integrity, knowledge of the

process.

• Sellers want an agent with marketing skills,

neighborhood knowledge, and a strong reputation,

one that can sell their home on time.

• YOU want your communications with consumers to

showcase how you have those skills. Give them

what they want!

Page 20: RETSO 2014: Profile of Home Buyers and Sellers

Find and follow:@NAR_Research

Facebook.com/NARResearchGroup

Realtor.org/research-and-statistics

@LoCoHeather

Slideshare.net/theheatherelias

@REALTORS

Download the report at RETSO.com/NAR