Retraining, Job Enrichment, Job Sculpting

download Retraining, Job Enrichment, Job Sculpting

of 48

Transcript of Retraining, Job Enrichment, Job Sculpting

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    1/48

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    2/48

    The question becomes, is your employer

    going to reinvest in you or move on to

    someone else?

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    3/48

    why a few companies have in fact remained

    committed to retraining, even in the new

    ramped-up business climate. corporate restructuring has become the

    main driver of job insecurity.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    4/48

    The decision to invest in the skills ofworkerswho would otherwise be at risk of losing their

    jobs unless they acquire new skills.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    5/48

    What distinguishes companies that

    emphasize retraining from those that do not?

    Companies that employ a large amount ofsocial capital are more likely to retrainworkers.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    6/48

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    7/48

    Cappelli goes on to suggest a directconnection between social capital and

    retraining that turns on the make-or-buychoice that underlies the retraining decision.If a firm chooses not to retrain, it replacesexisting employees with new ones. In the

    process social networks in the workplace aredisrupted, and social capital is destroyed. If afirm does retrain, it preserves social networksand retains social capital.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    8/48

    In many jobs the same route is travelled daily

    over the same roads or the same tasks are

    repeated with little conscious thought.Without some periodic reawakening to the

    ever-present hazards, the chances ofaccidents are more.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    9/48

    Workers may not always recognize the

    importance of safety training or think of it as

    unnecessary because theyve been doing itfor years. But an important benefit of

    periodic safety training is the reminder that adanger can exist and the no one is immune to

    accidents.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    10/48

    Therefore, it is important for workers to

    understand the purpose of the training

    session, why it will be useful to them, andwhat can result from not following safety

    rules and procedures.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    11/48

    JOB ENRICHMENT

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    12/48

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    13/48

    An enriched job should ideally contain:

    A range of tasks and challenges of varying

    difficulties (Physical or Mental) A complete unit ofwork - a meaningful task

    Feedback, encouragement andcommunication

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    14/48

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    15/48

    Job enrichment is a type of job redesign

    intended to reverse the effects of tasks

    that are repetitive requiring littleautonomy. Some of these effects are

    boredom, lack of flexibility, and

    employee dissatisfaction (Leach & Wall,2004).

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    16/48

    The underlying principle is to expand the

    scope of the job with a greater variety of

    tasks, vertical in nature, that require self-sufficiency.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    17/48

    Since the goal is to give the individual

    exposure to tasks normally reserved for

    differently focused or higher positions,merely adding more of the same

    responsibilities related to an employee'scurrent position is not considered job

    enrichment.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    18/48

    Turn employees' effort into performance.

    Link employees performance directly to

    reward Make sure the employee wants the reward.

    How to find out?

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    19/48

    Ensuring that objectives are well-defined and

    understood by everyone. The overall

    corporate mission statement should becommunicated to all. Individual's goals

    should also be clear. Each employee shouldknow exactly how he/she fits into the overall

    process and be aware of how important theircontributions are to the organization and its

    customers.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    20/48

    Providing adequate resources for each

    employee to perform well. This includes

    support functions like informationtechnology, communication technology, and

    personnel training and development.

    Creating a supportive corporate culture. This

    includes peer support networks, supportivemanagement, and removing elements that

    foster mistrust and politicking.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    21/48

    Free flow of information. Eliminate secrecy.

    Provide enough freedom to facilitate job

    excellence. Encourage and reward employeeinitiative. Flextime or compressed hours

    could be offered.

    Provide adequate recognition, appreciation,

    and other motivators.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    22/48

    Provide skill improvement opportunities. This couldinclude paid education at universities or on the jobtraining.

    Provide job variety. This can be done by job sharing orjob rotation programmes.

    It may be necessary to re-engineer the job process.This could involve redesigning the physical facility,redesign processes, change technologies,simplification of procedures, elimination ofrepetitiveness, redesigning authority structures

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    23/48

    Clear definition of the reward is a must

    Explanation of the link between performance

    and reward is important Make sure the employee gets the right

    reward if performs well

    If reward is not given, explanation is needed

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    24/48

    Ask them

    Use surveys( checklist, listing, questions)

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    25/48

    JOB SCULPTING

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    26/48

    Job sculpting is the art of matching people to

    jobs that allow their deeply embedded life

    interests to be expressed. It is the art offorging a customized career path in order to

    increase the chance of retaining talentedpeople. Make no mistake job sculpting is

    challenging; it requires managers to playboth detective and psychologist.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    27/48

    The reason: many people have only a dim

    awareness of their own deeply embedded life

    interests. They may have spent their livesfulfilling other people's expectations of them,

    or they may have followed the most commoncareer advice: "Do what you're good at

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    28/48

    For example, a woman who, on the basis of

    her skill at chemistry in college, was urged to

    become a doctor. She complied and achievedgreat success as a neurologist, but at age 42

    she finally quit to open a nursery school.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    29/48

    She loved children, demonstrating a deeply

    embedded life interest in counseling and

    mentoring. And more important, as it turnedout, she was also driven by a life interest in

    enterprise control, the desire to be in chargeof an organization's overall operations. It was

    a long time before she stopped remarking,"All those years wasted."

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    30/48

    Other people don't know their own deeply

    embedded life interests because they have

    taken the path of least resistance: "Well, mydad was a lawyer

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    31/48

    Or they've simply been unaware of many

    career choices at critical points in their lives.

    Most college seniors and new MBAs set sailon their careers knowing very little about all

    the possible islands in the sea.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    32/48

    And finally, some people end up in the wrong

    jobs because they have chosen, for reasons

    good and bad, to follow the siren songs offinancial reward or prestige.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    33/48

    Regardless of the reason, the fact is that a

    good number of people, at least up until

    midlife, don't actually know what kind ofwork will make them happy.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    34/48

    HR METRICS

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    35/48

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    36/48

    HR metrics are a vital way to quantify the

    cost and the impact of employee programs

    and HR processes and measure the success(or failure) of HR initiatives

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    37/48

    They enable a company to track year-to-year

    trends and changes in these critical variables.

    It is how organizations measure the value ofthe time and money spent on HR activities in

    their organizations.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    38/48

    Recruiting - Recruiting metrics measure activitiesinvolved in the stages of attracting and selectingtop talent. Decision makers frequently want toquantify variables such as: new hire performance,turnover rates of new hires, impact of a poor hire,and return on investment in a new hire, in order tomeasure the success of the recruiting process.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    39/48

    Retention - Retention metrics oftenmeasure important aspects of turnover.

    Management oftenw

    ishes to quantify suchvariables as turnover rate, average tenure,the rate of a veteran worker, or the financialimpact of employee turnover. Results often

    indicate how much each separatingemployee is costing the company and helpthe company create proactive plans toprevent the loss of top talent.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    40/48

    Training and Development - Training and development metricsquantify the learning processes of new employees, and includesactivities such as: orientation, training process time and costs, andthe time and cost of on-the-job learning. Results often

    demonstrate the success of professional development processesand how much they help the organization achieve its businessgoals.

    Staffing - Staffing metrics quantify the return on investment inyour employees. These measures include quantities such as: costper hire, recruiting efficiency ratio, and the cost to replace anemployee.

    Imagine how much you could save by knowing where efficienciescan be improved and your resources optimized. HRMetricsProproduces all of the metrics above and more from over 151 HRactivities and processes

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    41/48

    And HR Metrics provides a measurement and

    the analytic and data based decision-making

    capability to influence business strategy withan attempt to make business better decision

    and transform HR into strategic partners.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    42/48

    1st kind of metrics: Efficiency of the HRfunctions. It explains how well the HR is in doingtheir administrative work. (Boudreau; Lawler &

    Levenson, 2004). The data can be gathered indatabase and the multi-company databaseallows companies to compare the performanceof their own HR department with other HRdepartments in other companies.

    The following are some of the examples onefficiency of the HR functions: (Kavanagh &Thite, 2009)

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    43/48

    1. Cost per hire: It is the cost associated with anew hire. It is not only important to know how

    much it cost in hiring, but it is also important tosee if the money spent is used to hire rightpeople. (Boudreau; Lawler & Levenson, 2004)[4]

    2. Time to fill up the open position: It is the totaldays to fill up a job opening per each job. Theshorter the time, the more efficient of the HRdepartment in finding the replacement for the

    job

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    44/48

    3. HR expense factor: It is the ratio between

    total company expense and HR expense. It

    shows if the expenses on HR practices are toomuch in terms of the whole company

    expense.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    45/48

    2nd kind of metrics: Effectiveness of the HRfunctions. It shows whether the HR practiceshave a positive effect on the employees or theapplicant pool. This is very important for HRbecause they are regarded as the leader foracquiring, developing and helping to deploytalent. (Boudreau; Lawler & Levenson, 2004)[5]

    The following are some of the examples oneffectiveness of the HR functions: (Kavanagh &Thite, 2009)[6]

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    46/48

    1. Training ROI: It is the total financial gain anorganization have from a particular training. Itshows the effectiveness of the training program

    and how much it can benefit to the companyafter the training.

    2. Absent rate: It determines the company ishaving an absent problem from the employees.

    It also reflects the effectiveness of the HRpolicies as well as the companys own policies. Italways goes along with employee satisfaction.

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    47/48

    Developing companys core competency It

    helps to demonstrate the connection

    between HR practices and the tangibleeffects on organizations abilities to gain and

    sustain their competitive advantages. Thisapproach often treats employees as their

    human capital instead of the expense.(Boudreau; Lawler & Levenson, 2004)

  • 8/6/2019 Retraining, Job Enrichment, Job Sculpting

    48/48

    The following are some of the examples oneffectiveness of the HR functions: (Kavanagh &Thite, 2009)[7]

    1. Revenue factor: It indicates the effectivenessof company operation with the use of theemployees as their human capital.

    2. Defects rate: It indicates the number ofdefects products in the operation. The lower thedefect rate, the more effective the HR practicesin developing companies core competency interms of reducing cost.