Re-Thinking the ILS

Neil BlockVice President of Discovery InnovationEBSCO

Agenda: Re-thinking the ILS

Re-thinking the ILS

Aligning technology choice with library mission

Importance of choice in the library ecosystem

User Research improves technology

Discovery Services Platform and a true next-gen ILS

Re-thinking the ILS

Started with post in EBSCO Discovery Pulse blog http://discovery.ebsco.com

/pulse/article/re-re-thinking-the-integrated-library-system

Re-thinking the ILS

Re-thinking the ILS:

The ILS grew out of the need to automate library tasks that had been done manually, such as circulate a book

Re-thinking the ILS

Re-thinking the ILS:

The ILS focused on tasks that streamlined manual processes, and indirectly benefitted the user, or customer of the library

Re-thinking the ILS

Place holder for new-look Discovery

Re-thinking the ILS: Changing Needs

The academic library collection is evolving and traditional ILS functions represent a smaller part of the library workflow

The Changing Library Collection

1.0 million volumes

15K print serials

250K circ

OPAC and DatabasesVia native interface or

federated search

12,000 FTE

1.0 million volumes

100K circ

No growth. Increased offsite storage

Declining

eBooks

50,000 titles via subscription, DDA and purchase

eJournals

Via EBSCONet

Discovery

100s of millions of articles searched via discovery (EDS)

Monographs

No growth, Increasingly automated (e.g. OCLC, YBP)

New collection

means new workflow and technology

focus

ILS: Traditional Workflows

Traditional ILS workflows focus on print materials and managing inventory, with user

experience as an afterthought

New Paradigm

Diverse selection of content that is accessed on a myriad

of devices

“Digital native” users with modern expectations, different

needs, across disciplines

Unique technology mix within the library ecosystem

Aligning Technology Choice with your mission

Supporting the Library Mission

The mission statement of your library is probably focused on serving your users

The value of the library is tied directly to the end user’s experience with the library and its resources

Library Success = User Success

Strategic Goals of One Academic Library

Source: presentation by Don Gilstrap, Dean of Libraries, Wichita State University @ NISO ODI Jan. 28, 2015

Focus on the user and all elsewill follow…

Google: 10 things we know to be truewww.google.com/about/company/philosophy

Has Your Automation Strategy Evolved?

In RFPs for ILS, 80% of requirements are concerned with “traditional” library workflows, e.g. Cataloging and Circulation

User research tells us providing access to content and improving the user experience are the highest priorities for the academic library

Shouldn’t 80% of the technology selection process should be focused on user success and outcomes?

Re-thinking the ILS

Should the ILS become the Discovery Services Platform??

The Importance of Choice

Every Library Has a Unique Mix of Services

DISCOVERY

MARC

Infrotrieve

British Library

Regional Providers

ILL

EBSCO

Publishers

Gale

PQ

JSTOR

Books/eBooks

SpringerSage

JSTOR

Wiley

OA

EBSCO

Subject Indexes

Gale

Lexis Nexis

Cost Per Use

Usage Consolidation

Platform Use

AnalysisTools

Journals

Databases

Blackboard

Moodle

Canvas

Sakai

D2L

LMS

SFX

Serial Solutions

Full Text Finder

Holdings Management

Dspace

Content DM

e-PrintsFedora

IRs

Innovative

Sirsi Dynix

Regional Providers

ExL

KohaOCLCKuali

ILS

Title Slide

“Libraries need the ability to set Discovery and Resource Management strategies

independently and expect these systems to have mutual

interoperability.”

Marshall BreedingFebruary 2015

NISO White Paper, “The Future of Library Resource Discovery”, Feb 2015, Marshall Breeding

http://www.niso.org/apps/group_public/download.php/14487/future_library_resource_discovery.pdf

EDS Integrates with your Technology

ILS Knowlegebase / Link Resolver Learning Management System Institutional Repository

EDS fully integrates with the ILS

Via full ILS partnerships Koha Innovative Interfaces (Sierra, VTLS, Polaris) OCLC (WMS) SirsiDynix (Horizon, Symphony, BLUEcloud) Kuali OLE

Via customer technical collaboration Ex Libris (Aleph now fully integrated;

Voyager & Alma in development)

30 ILS partners worldwide,+Others via customer technical collaboration

ILS Partnerships

EDS Discovery Deployment Options

EDS as the front end user experience Library catalog metadata integrated into EDS Patron functionality delivered via API from ILS

ILS as the front end user experience EDS content integrated into vendor-provided

platform via API

Open source as front-end user experience Koha, VuFind or Blacklight

EDS as the front end with OCLC WMS:Patron account with Holds and Checkouts

OCLC and EDS