Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market...

51
Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee Holman Kelly Sayre Greg Buzek October, 2018

Transcript of Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market...

Page 1: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Retail POS/mPOS Software MarketAn IHL Retail Executive Advisory Program Research Study

AuthorsJerry SheldonLee HolmanKelly Sayre Greg Buzek

October, 2018

Page 2: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

CONTENTS

3

4

7

15

19

27

43

48

Page 3: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 3

Executive Overview

Page 5: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 5

Key Definitions

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 6: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 6

Key Definitions, cont.

o

o

o

o

o

o

o

o

Page 7: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

BUSINESS MARKETINGPRESENTATION SLIDES

Page 8: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 8

Retail POS Software Spend - Worldwide

Page 9: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 9

Retail POS Software Spend - Worldwide

Page 10: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 10

Retail POS Software Spend - NA

Page 11: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 11

Worldwide Retail POS SW & SaaS Rankings

Vendor Total

SW/SaaS

($USD)

Oracle $553m

NCR $407m

TGCS $295m

GK Software $114m

Diebold Nixdorf $97m

PCMS Datafit $82m

Fujitsu $58m

Aptos $58m

Cegid Group $34m

Revention $33m

Gilbarco $29m

Extenda $26m

Partech $24m

SAP $24m

Veras Retail $20m

Page 12: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 12

Retail mPOS Software Spend - Worldwide

Page 13: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 13

Retail mPOS Software Spend - NA

Page 14: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 14

NA Retail mPOS SW & SaaS Rankings

Vendor Total

SW/SaaS

($USD)

Square $90.6m

First Data $29.9m

Aptos $19.1m

Paypal $18.2m

Ingenico $17.9m

NCR $17.8m

Intuit $17.5m

Revel Systems $17.1m

Lightspeed Retail $17.0m

Shopify $16.5m

PayAnywhere $15.7m

ShopKeep $11.2m

Oracle $9.7m

VeriFone $7.4m

Vend $7.0m

Page 15: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

BUSINESS MARKETINGPRESENTATION SLIDES

Page 16: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 16

Key Trends & Drivers

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 17: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 17

Key Trends & Drivers, con’t

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 18: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 18

Barriers

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 19: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

BUSINESS MARKETINGPRESENTATION SLIDES

Page 20: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 20

X – Market Strength Y – Growth/Direction/Resilience Z – Market Share

Global Reach Revenue Growth Trend Market Share

# Retail/Hospitality Accounts Customer Satisfaction

Size of Accounts Stability/R&D Commitment/Funding

Innovation Unified Commerce (BI, Commerce,

Merch/SCM, Sales & Mktg, Store Systems)

Market Share Growth

Page 21: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 21

Total Retail POS Software and SaaS

Page 22: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 22

Food, Drug & Convenience POS SW & SaaS

Page 23: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 23

General Retail POS SW & SaaS

Page 24: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 24

Hospitality POS SW & SaaS

Page 25: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 25

Enterprise mPOS SW & SaaS

Page 26: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 26

SMB mPOS SW & SaaS

Page 27: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

BUSINESS MARKETINGPRESENTATION SLIDES

Page 28: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 28

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 29: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 29

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 30: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 30

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 31: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 31

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 32: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 32

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 33: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 33

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 34: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 34

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 35: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 35

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 36: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 36

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 37: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 37

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 38: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 38

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 39: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 39

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 40: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 40

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 41: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 41

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

o

Page 42: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 42

o

o

o

o

o

o

o

o

o

o

o

oo

o

o

o

o

o

o

o

o

o

Page 43: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

BUSINESS MARKETINGPRESENTATION SLIDES

Page 44: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 44

Vendors to Watch

o

o

o

Page 45: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 45

Vendors to Watch, con’t

o

o

o

o

Page 46: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 46

Vendors to Watch, con’t

o

o

o

Page 47: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 47

Vendors to Watch, con’t

o

o

o

o

Page 48: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

BUSINESS MARKETINGPRESENTATION SLIDES

Page 50: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Copyright 2018 IHL Group – All Rights Reserved 50

IHL Group Enterprise License

and Fair Use Agreement

Page 51: Retail POS/mPOS Software Market › images › 2018_REAP_POS... · Retail POS/mPOS Software Market An IHL Retail Executive Advisory Program Research Study Authors Jerry Sheldon Lee

Thank You