1 CONFIDENTIAL © RBR 2020

STUDY OVERVIEW

Retail Cash Automation 2020

The information and data within this document are strictly confidential and must not be disclosed to a third party.

www.rbrlondon.com

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Industry suppliers lack insights into the growing international market for retail cash automation technologies

Context and Objectives

The study provides intelligence on the market and their competitors

Understand international market landscape, and identify future opportunities

Benchmark vs. competitors, both overall and by geographic, product and customer segment

Provide authoritative, independent substantiation of market presence in marketing collateral

Industry suppliers lack insights into the growing international retail cash automation market

Cash accounts for a significant share of payments, but is handled mostly manually by retailers

Suppliers need greater intelligence on the growing market for retail cash automation technologies

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Scope

Products Banknote acceptors and recyclers

Locations Back office and assisted-service point of sale

Geographies Global data, including analysis of 26 major country markets

Segmentation Grocery, convenience, general merchandise and hospitality

Metrics Actual installed base of devices, Q4 2019 and 2017; 2024 forecasts

Suppliers Coverage of 40+ manufacturers and cash management firms

Retail Cash Automation 2020 provides a comprehensive view of this dynamic global market, and the industry’s first independent forecasts

Scope

For further details of study scope, see Appendix

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The study provides complete global coverage, with analysis of 26 country markets

Geographic Scope

Americas • Brazil • Canada • Chile • Mexico • USA • Others

Asia-Pacific • Australia • China • Indonesia • Japan • Singapore • South Korea • Others

EMEA • Denmark • France • Germany • Italy • Netherlands • Norway • Poland • South Africa • Spain • Sweden • UAE • UK • Others

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The study methodology builds on RBR’s expertise in delivering insightful global research studies based on robust data

Methodology

Collect

Data gathered from all major international vendors

Study participants provide data on customer projects

RBR solicits information from other suppliers (total 40+ vendors)

Primary data complemented with secondary research

Validate

Accuracy of claims verified using variety of sources

RBR’s retail industry database (POS, stores etc.)

Local country market experts

Press releases and industry/mass media

Annual reports and stock exchange filings

Analyse

Leveraging RBR expertise in drawing insights from data

Information aggregated into single database

Data analysed by country, customer segment, size etc.

Commentary pinpoints key insights, trends and other highlights

The study leverages RBR’s expertise in cash automation technologies, its deep knowledge of the retail industry, and its ability to draw insights from data

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Study clients receive an executive report and a comprehensive market database, plus access to RBR’s project team

Deliverables

Printed and electronic (multi-user licence) copies of research findings — Executive report in PowerPoint containing key market facts and commentary by country — Market Database in Excel

A conference call presentation of the study results can be organised if desired

Privileged access to RBR’s senior researchers

The study price is £25,000

If you have questions, or to place an order, please contact Tom Hutchings on +44 20 8831 7306 or tom.hutchings@rbrlondon.com

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Gunnebo is the largest supplier to the Netherlands with a range of solutions at both back-office and POS locations

Report Sample – Netherlands | Supplier Shares

Acceptors Recyclers Acceptors

POS Supplier Shares, 2019

Gunnebo is the largest supplier of POS devices to the Netherlands – It has over 2,000 POS acceptors at general merchandise retailers – It also accounts for over two thirds of POS recyclers, with its SafePay

units installed across various retail segments – Vomar and Jumbo supermarkets are the largest such deployers

Volumatic supplies around a third of Dutch POS acceptors; these are mainly deployed at convenience stores and hospitality outlets

Lincsafe also supplies POS as well as back-office acceptors – All such Lincsafe units are deployed by a large Dutch supermarket

There are also 300 StrongPoint CashGuard units, mainly at pharmacies

Back Office Supplier Shares, 2019

Dutch manufacturer Lincsafe is the largest supplier of smart safes to its home market, accounting for 60% of the installed base – The largest share of its smart safes are installed at fuel stations

Gunnebo accounts for nearly a quarter of Dutch back-office acceptors, with units installed at supermarkets and general merchandise retailers

SuzoHapp smart safes are deployed by G4S as part of the latter’s Cash360 offering

Lincsafe and Gunnebo partner with CIT firms G4S and RCCS respectively

Glory supplies almost all of the back-office recyclers in the Netherlands

60%22%

18%

Acceptors

4.4k

96%

4%

Recyclers

0.2k

Lincsafe Gunnebo SuzoHapp Glory

51%

32%

17%

Acceptors

4.2k

69%

31%

Recyclers

1.0k

Gunnebo Volumatic Lincsafe StrongPoint

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A market database provides comprehensive analysis by geography, product and customer segment

Market Database Sample

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Appendix

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RBR has unparalleled expertise in researching cash automation markets, plus deep retail sector and store technology knowledge

Appendix: RBR Qualifications

Key Qualifications

30 years’ experience delivering international market research to diverse blue-chip client base

Strong understanding of overall retail industry trends Researching retail store technology for 10 years,

including annual studies of POS hardware/software Unparalleled expertise in cash automation

technology in the banking sector Reputation for premium, independent syndicated

research studies funded by industry suppliers

Types of Client

Manufacturers e.g. ARCA, Diebold Nixdorf, Fujitsu, Glory, Gunnebo

Technology and service providers e.g. Brink’s, G4S, IBM, Loomis, Mastercard, Microsoft, PayPal, Prosegur Cash, Visa

Consultancies, private equity firms and investment banks e.g. Bain & Company, McKinsey & Company, Advent International, Goldman Sachs

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The study focuses on devices that can both store and validate banknotes

Appendix: Product Scope

Products

Name Banknote Handing Capabilities Location and usage

Back-office acceptor (“smart safe”) Validate, count and store By multiple employees, in the back (or front) office

POS acceptor Validate, count and store By single employee, at individual point of sale*

Back-office recycler Validate, count, store and redispense By multiple employees, in the back (or front) office

POS recycler Validate, count, store and redispense By single employee, at individual point of sale*

• Devices are counted based on the number of controllers (not the number of validators), and attributed based on the badge (manufacturer, CIT company, bank) on the unit

• Customer-facing devices at assisted-service points of sale are included

• Coin-only devices , desktop note counters, time-delay safes., smart/skimming cash drawers and self-service terminals (e.g. self-checkouts, kiosks) are excluded

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The study provides data in four segments across the retail and hospitality industries

Appendix: Customer Segments

Customer Segments Examples

Grocery Grocery: supermarkets/hypermarkets, discounters,

convenience stores without fuel

Drugstores

Tesco, Lidl, FamilyMart

Walgreens Boots

Hospitality Hospitality: restaurants, hotels etc.

Leisure: theme park, stadium etc.

McDonalds, Olive Garden, Hilton

DisneyWorld, AMC

General Merchandise Mixed general merchandise: department stores, mass

merchandisers, cash and carry/warehouse clubs etc.

Speciality retail: electronics, DIY/home, apparel etc.

Walmart, Sears, Target

Best Buy, Home Depot, H&M

Convenience Convenience stores with fuel Shell, Total

Non-POS usage is excluded e.g. financial services (banks, pawn shops) , gambling venues, healthcare, government