Retail and hr maa
-
Upload
siddharth-kumar -
Category
Documents
-
view
447 -
download
0
description
Transcript of Retail and hr maa
Retail Organization and HRM
Significance Of Human Resource Management
The personnel perspective The firm hires people, but the focus is not on
development The compensation perspective
Firm uses bonus, incentives etc to reward performance The alignment perspective
Firm does see the human capital as an asset but does not invest in utilizing the capabilities of the same
The high performance perspective Firm views human resource as an integral element of
the firm’s strategy implementation.
Conceptual Overview Of HRM In Retail
HRM in Retail Involves: Identifying various roles in the
organization Recruiting the persons with the right
attitude to fit the jobs Training Motivation of employees Evaluation of employee performance
1. Identifying The Various Roles In The Organization
Buying and merchandising Store management and operation, and Technology support
2.Recruitment And Selection Newspaper advertisements Visits to colleges Existing employees References Recruitment agencies Websites Screening of Resume Personal interview
3. Training
Introducing new persons/ staff into the organization
Training of sales staff Training of staff/personnel for skill
enhancements
Training Of Sales Staff
Communication skills Product knowledge Company policies on returns and
exchanges Knowledge of the workplace Market awareness Personal grooming
4. Motivation
The organization culture The rewards and recognition The monetary benefits Prospects for growth and job enrichment
5. Evaluation Of Performance
Through goals that have been set
Role Played By HR In A Retail Organization
The HR Pyramid
Creating Organizational Structures
Organizational Structure in Retail
Factors affecting creation of organizational structures, are:
Scope and scale of operation, viz local, regional, national or international
Types of products sold Type of departmentalization, i.e.
functional, product wise or geographic
Organization Structure For Small Stores/ Single Stores/ Independent Retailers
Organization Structure Of A Retail Chain/Department Store
Functions as per ‘Mazur Plan’ Control Publicity Operations Merchandising
The Mazur Plan for Department Stores
Legal Compliances: An HR Perspective
Payment of Bonus Act Payment of Gratuity Act, 1972 Employees Provident Fund Act The Employees State Insurance Act The Minimum Wages Act, 1948 The Trade Union Act, 1928 The Delayed Payment Act, 1993 The Payment of Wages Act, 1936
The Employment of Woman The Contract Labour (Regulation & Abolition) Act,
1970 The Inter-state Migrant Workmen (Regulation of
Employment and Conditions of Service) Act, 1979 The Factories Act The Maternity Benefit Act Equal Remuneration Act, 1976 Employees’ State Insurance (General) Regulation Workmen’s Compensation Act
Legal Compliances: An HR Perspective