Resume_Gaby2016
2
Gabriela Rodriguez 6607 Railroad Ave Phone: (402) 306-5197 Omaha, NE 68107 E-mail: [email protected] www.linkedin.com/in/gabriela-rodriguez0121 Executive Summary A Bilingual, Resourceful professional with customer service dexterity. Recognized for leadership, commitment, and persistence in everything I apply myself in. Education University of Nebraska at Lincoln, Omaha NE Major in General Administration Minor in Spanish, Fall 2012 to Present Metropolitan Community College, Omaha NE General Course Work, Winter 2008 to Present Work Experience Great Western Bank -Bellevue NE, Bank Teller June 2015 – May 2016 Made deposits and withdrawals from customers bank account upon request Followed FDIC regulations Assisted customers with any questions they might have regarding their account Participated in keeping our retention folder up to date every month. CVS –LaVista NE, Cashier May 2014 – June 2015 Process customer transactions, including pay out and receiving cash Provide exceptional customer service and answer questions in a quick and effective manner Operate inventory and sales database systems Nebraska Furniture Mart –Omaha NE, Cashier November 2012 - April 2014 Helped Spanish speakers communicate with sales people and customer service when needed Met and exceeded sales goals for Payment Protection on accounts Handled money in many forms, cash, checks, debit/credit cards, and the personal credit account Processed reservation slips and converted them into orders for customers Trained and supported new cashiers in customer service, system knowledge, and selling techniques and protocol Omaha Children’s Museum –Omaha NE, Floor Staff June 2011 - September 2011 Directed programs and activities for children to participate n Kept floor tidy and organized before opening and during shift
-
Upload
gabriela-rodriguez -
Category
Documents
-
view
13 -
download
4
Transcript of Resume_Gaby2016
Gabriela Rodriguez6607 Railroad Ave Phone: (402) 306-5197Omaha, NE 68107 E-mail: [email protected]/in/gabriela-rodriguez0121
Executive SummaryA Bilingual, Resourceful professional with customer service dexterity. Recognized for leadership, commitment, and
persistence in everything I apply myself in.
EducationUniversity of Nebraska at Lincoln, Omaha NEMajor in General Administration Minor in Spanish, Fall 2012 to PresentMetropolitan Community College, Omaha NEGeneral Course Work, Winter 2008 to Present
Work ExperienceGreat Western Bank -Bellevue NE, Bank TellerJune 2015 – May 2016
Made deposits and withdrawals from customers bank account upon request Followed FDIC regulations Assisted customers with any questions they might have regarding their account Participated in keeping our retention folder up to date every month.
CVS –LaVista NE, CashierMay 2014 – June 2015
Process customer transactions, including pay out and receiving cash Provide exceptional customer service and answer questions in a quick and effective manner Operate inventory and sales database systems
Nebraska Furniture Mart –Omaha NE, CashierNovember 2012 - April 2014
Helped Spanish speakers communicate with sales people and customer service when needed Met and exceeded sales goals for Payment Protection on accounts Handled money in many forms, cash, checks, debit/credit cards, and the personal credit account Processed reservation slips and converted them into orders for customers Trained and supported new cashiers in customer service, system knowledge, and selling techniques and protocol
Omaha Children’s Museum –Omaha NE, Floor StaffJune 2011 - September 2011
Directed programs and activities for children to participate n Kept floor tidy and organized before opening and during shift Demonstrated ability to work as a team member and independently with minimal supervision
Skills Microsoft Word, Excel, and Power point Spanish reading, writing, and speaking fluency; High Statistics Software: Minitab, Statistix
Volunteer ExperienceHabitat for Humanity: Deconstruction of home Nebraska Humane Society: Help with Walk for Dog’s event Gomez Heritage Elementary School: Tutoring Tuesdays & Thursdays after school, Saturday School, Math Competition Omaha Public Schools (TAC building): Childcare, Organized files
Special Awards and Recognition Scholarships: Mentoring Foundation Scholarship, Susan Thompson Buffet Scholarship 2012, Tom Miller Scholarship,
Osborne Scholarship, Ace Scholarship, Grassroots Scholarship End of the year senior testimony Speaker for Teammates Mentoring 2012 Graduate of the Grassroots Leadership Program 2011
