YOGESH MISHRA :yogesh.mishra279@gmail.com

: (+91) 8197152252

Professional aspirations

Join an organization that offers me opportunities though which I can build a

career in Corporate Finance. I am willing to work in multiple activities and

learn fast. I am looking for a firm which provides me exposure as well as

challenge me so that I can grow fast.

Professional Experience: Organization: EMC Software and Services India Private Limited

Role: Process operations specialist (April 2013 to Present)

Job Profile: I work with MCO team Under Sales & fulfillment domain,

invoicing and work group Maintenance Contracts Operations the team deals

with creation, renewal updating, and deletion of service contracts.

Tools and Technologies Used: Salesforce.com, SAP, Oracle 11i, and Oracle DMS

Responsibilities:

Contract Setup: Set up contracts biased on information provided by sales team

insure appropriate contracting and payment terms perform these activities

for (EMEA & NALA, APJ) Region.

Invoice Generation: Insuring appropriate revenue booking by reconciling

information in different databases.

Validate the invoices sent to the customer and

check outstanding credit liability of customersand perform ageing analysis

Debook/Rebook: As part of DIG (Data Integrity

group) operations, execute DBRB (Debook/Rebook) process on Oracle 11i

platform. Based on the contract, classify the contract for either billing or

for customer trial. On successful trial conversion, make changes to ensure

billing. Using sales force periodically monitor credit outstanding of customer

using salesforce. Liaise with sales team to identify steps for resolution

Team Efficiency Monitoring – providing reports/productivity metrics to

Supervisor on Weekly basis.

Academic Qualification:

PGPM (Post Graduate Program in Management) Major in Marketing Minor in Finance from

International School of Management Excellence, Bangalore (2011-12)

Bachelor of Commerce - Scored First Class Grades Hemwati Nandan

Bahuguna Rajkiya Mahavidyalaya Naini, Allahabad (Kanpur,

University) (2008-11) Six Sigma Certifications: Six Sigma Green Belt Courses

-Learnt Minitab for simulation exercise.

-Learnt project analysis using DMAIC approach.

-Various tools like FMEA, Regression, and Process Charts etc. Lean six sigma yellow belt courses

- Complete LSS Fundamentals Training

- Complete YB Project in Power Steer

Personal Trainings:

• Developing a Global Mindset

• Clear Business and Email Writing

• Lean six sigma

• Customer Management Skills

• Presentation Skills

• Time Management

• Straight Talking: Delivering Tough Messages

• Managing Interpersonal Relationships

Technical Skills:

Applications - SAP, SFDC (Salesforce.com) Oracle 11i, Install base,

MS Office, Cetrix, OBI, DMS

Reporting - SFDC Dashboard, Excel Reporting

Academic Projects:

- Project title: A study on Gap Analysis toward The Forum Value Mall in Bangalore

- Project title: Organizational study at Indian Telephone Industry Limited India.

- Project Title: Sales & distribution techniques by L. I. C of India naini Allahabad.

Achievements-co-curricular

- Secured 1st place in International School of Management Excellence for

the event TEAM BUILDING.

- Have played a lead role in organizing and conducting the BIZZ QUIZ at

International School of Management Excellence.

- Have successfully organized and managing the entire International

School of Management Excellence fest.

- Have been elected as the college management club head coordinator.

- Have been elected the school cricket captain.

- Active participation in sports during graduation and post-graduation.

- Developed a website, group Project at ISME, Bangalore in 201

Strengths:

- Hard Worker and Quick learner.

- Willing to work efficiently and effectively.

- Comprehensive Problem Solving Skills.

- Excellent analytical skills

- Proactive & a good listener.

Personal Profile:

Father’s name : Devi Prasad Mishra

Date of Birth : 17/10/1991

Gender : Male

Nationality : Indian

Personal statement:

I am confident of adapting to any changing environment as an individual and as

a team. I continuously seek for challenges to prove myself, and provided an

opportunity to work and assure that I shall prove to be an asset to the esteemed

Organization.

Yogesh Mishra