Resume _ Yogesh .M 7 sep docx
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Transcript of Resume _ Yogesh .M 7 sep docx
YOGESH MISHRA :[email protected]
: (+91) 8197152252
Professional aspirations
Join an organization that offers me opportunities though which I can build a
career in Corporate Finance. I am willing to work in multiple activities and
learn fast. I am looking for a firm which provides me exposure as well as
challenge me so that I can grow fast.
Professional Experience: Organization: EMC Software and Services India Private Limited
Role: Process operations specialist (April 2013 to Present)
Job Profile: I work with MCO team Under Sales & fulfillment domain,
invoicing and work group Maintenance Contracts Operations the team deals
with creation, renewal updating, and deletion of service contracts.
Tools and Technologies Used: Salesforce.com, SAP, Oracle 11i, and Oracle DMS
Responsibilities:
Contract Setup: Set up contracts biased on information provided by sales team
insure appropriate contracting and payment terms perform these activities
for (EMEA & NALA, APJ) Region.
Invoice Generation: Insuring appropriate revenue booking by reconciling
information in different databases.
Validate the invoices sent to the customer and
check outstanding credit liability of customersand perform ageing analysis
Debook/Rebook: As part of DIG (Data Integrity
group) operations, execute DBRB (Debook/Rebook) process on Oracle 11i
platform. Based on the contract, classify the contract for either billing or
for customer trial. On successful trial conversion, make changes to ensure
billing. Using sales force periodically monitor credit outstanding of customer
using salesforce. Liaise with sales team to identify steps for resolution
Team Efficiency Monitoring – providing reports/productivity metrics to
Supervisor on Weekly basis.
Academic Qualification:
PGPM (Post Graduate Program in Management) Major in Marketing Minor in Finance from
International School of Management Excellence, Bangalore (2011-12)
Bachelor of Commerce - Scored First Class Grades Hemwati Nandan
Bahuguna Rajkiya Mahavidyalaya Naini, Allahabad (Kanpur,
University) (2008-11) Six Sigma Certifications: Six Sigma Green Belt Courses
-Learnt Minitab for simulation exercise.
-Learnt project analysis using DMAIC approach.
-Various tools like FMEA, Regression, and Process Charts etc. Lean six sigma yellow belt courses
- Complete LSS Fundamentals Training
- Complete YB Project in Power Steer
Personal Trainings:
• Developing a Global Mindset
• Clear Business and Email Writing
• Lean six sigma
• Customer Management Skills
• Presentation Skills
• Time Management
• Straight Talking: Delivering Tough Messages
• Managing Interpersonal Relationships
Technical Skills:
Applications - SAP, SFDC (Salesforce.com) Oracle 11i, Install base,
MS Office, Cetrix, OBI, DMS
Reporting - SFDC Dashboard, Excel Reporting
Academic Projects:
- Project title: A study on Gap Analysis toward The Forum Value Mall in Bangalore
- Project title: Organizational study at Indian Telephone Industry Limited India.
- Project Title: Sales & distribution techniques by L. I. C of India naini Allahabad.
Achievements-co-curricular
- Secured 1st place in International School of Management Excellence for
the event TEAM BUILDING.
- Have played a lead role in organizing and conducting the BIZZ QUIZ at
International School of Management Excellence.
- Have successfully organized and managing the entire International
School of Management Excellence fest.
- Have been elected as the college management club head coordinator.
- Have been elected the school cricket captain.
- Active participation in sports during graduation and post-graduation.
- Developed a website, group Project at ISME, Bangalore in 201
Strengths:
- Hard Worker and Quick learner.
- Willing to work efficiently and effectively.
- Comprehensive Problem Solving Skills.
- Excellent analytical skills
- Proactive & a good listener.
Personal Profile:
Father’s name : Devi Prasad Mishra
Date of Birth : 17/10/1991
Gender : Male
Nationality : Indian
Personal statement:
I am confident of adapting to any changing environment as an individual and as
a team. I continuously seek for challenges to prove myself, and provided an
opportunity to work and assure that I shall prove to be an asset to the esteemed
Organization.
Yogesh Mishra