Resume Team Leader

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Personal Particulars Name: Lee Seow Fong Fiona Address: Blk 650 Ang Mo Kio St 61 S (560650) Email: [email protected] Contact: 6755 5730 (H) 9022 2996(HP) Gender: Female Date of Birth: 29 th Feb 1984 Place of Birth: Singapore Race: Chinese Marital Status: Married Religion: Buddhist License: Class 3 Last drawn salary: $3,778 Availability: 1 month notice Introduction Being in the semiconductor industry and dealing directly with customers in all my previous jobs enable me to connect to most people almost instantly. All my past experiences definitely allow me to be able to identify my customers’ needs and assisting them with my best service attitude. As a person who believes that hard work pays off, I always put in my best effort in all tasks given to me. Although I had been working in the society for many years now, I’ve never stopped learning at any time. Being promoted to a Team Leader within 4 years in my company had exposed me to various challenges in many areas. I worked closely with people across APAC to provide support and trainings thus such overseas working experiences had provided insights of the working culture and attitude in a multinational spectrum. Through my HR role in u-blox Singapore, I am managing a team of 8 admins from APAC region. I am involved in hiring and training to admins from different countries with culture differences. Upon completion of my Double Major in HR & Management degree, I am confident in making a significant contribution your company. I am sure I can adapt and pick up useful skills fast in any dynamic

Transcript of Resume Team Leader

Page 1: Resume Team Leader

Personal Particulars

Name: Lee Seow Fong FionaAddress: Blk 650 Ang Mo Kio St 61 S (560650)Email: [email protected]: 6755 5730 (H) 9022 2996(HP)Gender: FemaleDate of Birth: 29th Feb 1984Place of Birth: SingaporeRace: ChineseMarital Status: MarriedReligion: BuddhistLicense: Class 3

Last drawn salary: $3,778

Availability: 1 month notice

IntroductionBeing in the semiconductor industry and dealing directly with customers in all my previous jobs enable me to connect to most people almost instantly. All my past experiences definitely allow me to be able to identify my customers’ needs and assisting them with my best service attitude.

As a person who believes that hard work pays off, I always put in my best effort in all tasks given to me. Although I had been working in the society for many years now, I’ve never stopped learning at any time.

Being promoted to a Team Leader within 4 years in my company had exposed me to various challenges in many areas. I worked closely with people across APAC to provide support and trainings thus such overseas working experiences had provided insights of the working culture and attitude in a multinational spectrum.

Through my HR role in u-blox Singapore, I am managing a team of 8 admins from APAC region. I am involved in hiring and training to admins from different countries with culture differences.

Upon completion of my Double Major in HR & Management degree, I am confident in making a significant contribution your company. I am sure I can adapt and pick up useful skills fast in any dynamic organization. Above is just a brief description of myself and hope I can be given a chance to prove myself further as an asset to the company’s growth.

Thank you!

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Working Experience

u-blox Singapore Pte Ltd – 2007 (Oct) to CurrentReason for leaving: New job exposure as a leader roleSalary: $3,778Sales & Marketing Operations Team Lead

Achievement Promoted to Team Leader in 4 years Inside sales role – handling sales and RFQs for OEMs Trust in Management to handle all confidential information Setting up SOP for work processes Process implementation Provide full trainings on company CRM to internal staffs & Distributors Involvement in new hires selection Providing orientation and trainings for new hires Manage a team of Administrators Salesforce CRM power user

Primary Job DescriptionHR

Screening and hiring sales admin Provides orientation for new sales and sales admin Provides training for new sales and sales admin hire (local & overseas) Specialized training of CRM – Salesforce to all staffs

Sales Operations Establish, build and maintain strong relationships with customers Handle marketing qualified leads from all channels from potential

clients and pre-qualify their needs Handle inbound enquiries from various channel Prospect & manage entire sales cycle Updating database with latest project information Report on monthly, quarterly and annual sales targets and deliver

competitive business insights, trends and analysis to drive ongoing performance improvements

Annual sales budget planning Forecast planning to minimize logistic risk

Team Lead Handles a team of 8 members across APAC region Set the targets for the team and track the performance at team and

individual level Set up and implement processes to enhance work efficiency

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Improve sales and technical competency via mentoring; support individual professional development and growth

Marketing Coordination Distribution of marketing materials Maintaining marketing expense budget Exhibition and conferences/seminars coordination Setting up of booths

Nox Marketing Pte Ltd – 2006 (Aug) to 2007 (Sep)Reason for leaving: Company closedSalary: $1,800 + commSenior Sales & Marketing Executive

Source & introduce new gifts for corporate client Brainstorm with new ideas to market new products Send out proposal & prepare quotation Handling client’s requirements Solving complains & special customization Liaising with local & China suppliers

Misumi South East Asia Pte Ltd – 2005 (Jul) to 2006 (Jul)Reason for leaving: Change of environmentSalary: $1,750 + allowanceHR & Office Admin

Preparing monthly sales report for sales meeting Consolidating data for Managing Director Data entry General affair & doing adhoc stuff Travel arrangement Stationary/pantry inventory HR assistant Consolidating leaves application & travel expenses

DBS Pte Ltd – 2004 (Jul) to 2005 (Jul)Reason for leaving: Shift work involvedSalary: $1,600 + allowanceOffice Executive

Cheque clearing Check cheque discrepancy Handling complains Clear USD cheque Filings & data entries Attended 6 sigma course

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Educational Level

1991 – 1996 Poi Ching Primary SchoolHighest Qualification PSLE

1997 – 2000 Yishun Town Secondary SchoolHighest Qualification ‘O’ Level

2001 – 2004 Singapore PolytechnicHighest Qualification Diploma in Multimedia

2008 -2010 Murdoch University, Australia (SMa)Bsc. Of Commerce (HR &

Management)

Computer SkillsCompetency Level

Adobe Photoshop AverageMicrosoft Words ExcellentMicrosoft Excel (pivot table, vlookup functions, formula)

ExcellentMicrosoft PowerPoint Excellent

Language SkillsSpoken Written

Chinese Fluent GoodEnglish Fluent Good

References

u-blox Singapore Pte LtdName: Carine Loo Email: [email protected]: 6734 3811

Nox Marketing Pte LtdName: Shirley Lee (Sales Manager)Email: [email protected]: 9797 8161