RESUME Santos, Paula
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Paula M. Santos 41 Magre Avenue, Magre Subdivision, Barangay Holy Spirit, Quezon City 1127 +632 931 9672 (H); +63917 852 3228 (M) [email protected]; [email protected] OBJECTIVE: HR professional aiming to use and hone my skills in a dynamic and reputable company EDUCATIONAL ATTAINMENT 2010 to 2014 COLLEGE OF COMMERCE AND BUSINESS ADMINISTRATION, UNIVERSITY OF SANTO TOMAS Bachelor of Science in Business Administration, Major in Human Resource Development Management NSTP CWTS Team Leader 2011-2012 Class Secretary of 3HR1 2012-2013 2006 to 2010 SCHOOL OF THE HOLY SPIRIT – QUEZON CITY High School Diploma WORK EXPERIENCE February 2015 – present Cordlife Medical Phils., Inc. Sales Group – Sales Consultant Promotes services of Umbilical Cord Blood (UCB) and Umbilical Cord Lining (UCL) banking services to expectant mothers via face-to-face/ telemarketing Ensures number of sales enrollment are met Participates in Marketing events Look for potential clients in area/hospitals (Makati Medical Center/ Manila Doctors Hospital) Covers doctors/ clinic secretaries if needed May 2014 – November 2014 Ericsson Telecommunications Human Resource – HR Administrator for Global Reporting Team Obtained ‘Top Performer’ award for the months of June to August Produced various reports using SAP HR and documented procedures Created dry-run reports and work instructions for new customer requirements Trained new starters on basic reports creation Managed customers’ expectations by providing timely updates Improved existing processes by updating work instructions Divided workload amongst the team through dispatching of ticket requests Resolved adhoc ticket requests in BMC Remedy and SMP Tool
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Transcript of RESUME Santos, Paula
Paula M. Santos41 Magre Avenue, Magre Subdivision, Barangay Holy Spirit, Quezon City 1127
+632 931 9672 (H); +63917 852 3228 (M)[email protected]; [email protected]
OBJECTIVE: HR professional aiming to use and hone my skills in a dynamic and reputable company
EDUCATIONAL ATTAINMENT
2010 to 2014 COLLEGE OF COMMERCE AND BUSINESS ADMINISTRATION, UNIVERSITY OF SANTO TOMASBachelor of Science in Business Administration, Major in Human Resource Development Management NSTP CWTS Team Leader 2011-2012 Class Secretary of 3HR1 2012-2013
2006 to 2010 SCHOOL OF THE HOLY SPIRIT – QUEZON CITYHigh School Diploma
WORK EXPERIENCE
February 2015 – presentCordlife Medical Phils., Inc.Sales Group – Sales Consultant Promotes services of Umbilical Cord Blood (UCB) and Umbilical Cord Lining (UCL) banking
services to expectant mothers via face-to-face/ telemarketing Ensures number of sales enrollment are met Participates in Marketing events Look for potential clients in area/hospitals (Makati Medical Center/ Manila Doctors Hospital) Covers doctors/ clinic secretaries if needed
May 2014 – November 2014 Ericsson Telecommunications
Human Resource – HR Administrator for Global Reporting Team Obtained ‘Top Performer’ award for the months of June to August Produced various reports using SAP HR and documented procedures Created dry-run reports and work instructions for new customer requirements Trained new starters on basic reports creation Managed customers’ expectations by providing timely updates Improved existing processes by updating work instructions Divided workload amongst the team through dispatching of ticket requests Resolved adhoc ticket requests in BMC Remedy and SMP Tool
Summer 2013 Development Bank of the Philippines – Head Office
Department of Training and Development - Intern Ensured that training materials, transportation, and venue are available on the day of the training Administered exams before and after seminars to evaluate the participants’ learning Checked and updated HRIS training records of employees Encouraged employees who have not undergone training to attend upcoming seminars Helped senior colleague draft project proposals for budget and training Arranged certificates of training
SEMINARS AND TRAINING ATTENDED
2014 Ericsson Basic and Advanced Excel. Assertive Communication Information Security
2012-2013 University of Santo Tomas Entrepreneurship for Non-Entrepreneurs: Thomasian Global Trade Expo Forefront: Lead. Grow. Participate. Lead to Care: A Basic First Aid Training Practicum 2.0: Headstart to the Future Law and Order: Enhancing Knowledge on the Labor Code of the Philippines
CERTIFICATIONS
2014 Test of English for International Communication (TOEIC) Obtained an ‘Advanced Working Proficiency’ for English with a score of 895 out of 1000 points
RESEARCH AND PUBLICATIONS
2014 Comparative Analysis of Levels of Commitment between Persons with Disabilities and Able-Bodied Employees at TahanangWalangHagdanan, Incorporated (Unpublished) Investigated the personal, service, and career commitment of PWDs and able-bodied employees
CO-CURRICULAR ACTIVITIES
THOMASIAN JUNIOR ASSOCIATION FOR PEOPLE MANAGEMENT
Junior Executive (2012-2013) Supports the Executive Board in their endeavors
VP for Finance (2013-2014) Became the project head for Practicum 3.0, which is a seminar for 3 rd year students to help them improve their
resume, ace interviews and apply in their desired company Prepared the financial statements and expense reports of the organization to establish transparency and monitor
the funds going in and out Requested budget from the school by coming up with project proposals and plans
Alumna (2014-present) Trained and mentored potential and upcoming leaders
UST YOGA CLUB
Member (2013-present) Supported and attended health and wellness program of the organization
OTHER DATAGood interpersonal skills. Fluent in English and Filipino.Proficient in basic MS Office Applications.Knowledgeable in Compensation and Benefits, Labor Code and Standards, Employee Relations, Conflict Management, and Administrative Office Management.Enjoys surfing the net, watching TV series and singing.
*List of references available upon request Last revision: 15 April 2023
