Facilitators: Paul Allen, PMP & Ken Arnold, P.E. Rice Global Forum Roundtable – July 10, 2009
Resume - Paul Warner, PMP
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PAUL WARNER, PMP 5235 Diamond Heights Blvd, #318, San Francisco, CA 94131 ~ 415-828-5775 ~ [email protected] CAREER PROFILE Key contributor & effective leader as a Certified PMP Project Manager supporting operations in fast-paced and high-stress environments. 20+ years of experience in global and local project management roles with an expertise in functional and IT related competencies, including as a Certified Salesforce Administrator, Salesforce Service Cloud and Salesforce Sales Cloud Consultant. A keen ability to leverage skills strategy development tools in order to introduce new tools for cost/time savings and efficiency improvements. Project Management specializations in Agile, Scrum, Change & Risk Management proficiencies. Excel in creating strong relationships with internal and external consulting clients. KEY COMPETENCIES § Certified Salesforce Administrator § Certified Salesforce Service Cloud Consultant § Certified Salesforce Sales Cloud Consultant § Agile, Scrum, Change & Risk Management § Certified Project Management (PMP) § Global & Local Consulting § Training / Development § Database Administration / Data Analysis § Strategic Planning § Complex Problem Solving § Cloud Computing § Business Intelligence PROFESSIONAL SYNOPSIS Sr. Program Manager SALESFORCE 2016-PRESENT § Skilled Professional with experience in the functional and IT field and managing application development projects supporting Sales & Marketing with CRM, Web technologies and ERP integration § Extensive CRM experience as a Certified Salesforce Administrator, Salesforce Service Cloud and Sales Cloud Consultant § Organizing and facilitating project planning and execution with team members to ensure collaborative success for marketing initiatives § Key responsibilities include defining, creating and implementing end-to-end business processes, coordinating with all work-stream leads to drive alignment and reporting out to executives key needs and asks Project Manager / Business & Technology Delivery Specialist ACCENTURE 2015-2016 § Implemented projects of varying size and complexity including Salesforce.com, ERP, and Business Intelligence/Data Warehousing § Global consulting experience with various projects across Europe and North America as a Salesforce.com Consulting Partner § Excels at creating and implementing technical, functional and operational plans and strategies § Strong communication, presentation, analytical and problem solving skills IT Project Manager, IT Director OP3 CONSULTING 2002-2015 § 10+ years of enterprise consulting experience, including implementation experience with Salesforce.com and common ERP solutions § Directly managed a variety of project management related functions including long term strategic plans and overall organization vision § Create and manage project implementations; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success. Assist with the planning, tracking, documentation and status updates. Director of Operations, IT Administrator PALLOTTA TEAM WORKS 1998-2002 § Directed west coast offices including managing staff members, overseeing payroll/budgets, implementing organizational best practices § Coordinated a variety of large and small-scale projects which required developing realistic timelines, budgets, and project metrics Senior IS System Analyst/System Administrator CEDARS-SINAI MEDICAL CENTER 1995-1998 § System Administrator for Microsoft Exchange and Office for over 500 users and facilitated trainings § Responsible for rollout of software package to support the Help Desk from over 10,000 users EDUCATION & CERTIFICATIONS Bachelors of Science, Information Systems, SAN FRANCISCO STATE UNIVERSITY, SAN FRANCISCO, CA Project Management Professional Certification (#1774743), PROJECT MANAGEMENT INSTITUTE Salesforce Certified Administrator (#3176694), SALESFORCE.COM Salesforce Certified Service Cloud Consultant (#9054092), SALESFORCE.COM Salesforce Certified Sales Cloud Consultant (#9615842), SALESFORCE.COM
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Transcript of Resume - Paul Warner, PMP
PAUL WARNER, PMP 5235 Diamond Heights Blvd, #318, San Francisco, CA 94131 ~ 415-828-5775 ~ [email protected]
CAREER PROFILE
Key contributor & effective leader as a Certified PMP Project Manager supporting operations in fast-paced and high-stress environments. 20+ years of experience in global and local project management roles with an expertise in functional and IT related competencies, including as a Certified Salesforce Administrator, Salesforce Service Cloud and Salesforce Sales Cloud Consultant. A keen ability to leverage skills strategy development tools in order to introduce new tools for cost/time savings and efficiency improvements. Project Management specializations in Agile, Scrum, Change & Risk Management proficiencies. Excel in creating strong relationships with internal and external consulting clients.
KEY COMPETENCIES
§ Certified Salesforce Administrator § Certified Salesforce Service Cloud Consultant § Certified Salesforce Sales Cloud Consultant § Agile, Scrum, Change & Risk Management
§ Certified Project Management (PMP) § Global & Local Consulting § Training / Development § Database Administration / Data Analysis
§ Strategic Planning § Complex Problem Solving § Cloud Computing § Business Intelligence
PROFESSIONAL SYNOPSIS
Sr. Program Manager SALESFORCE 2016-PRESENT
§ Skilled Professional with experience in the functional and IT field and managing application development projects supporting Sales & Marketing with CRM, Web technologies and ERP integration
§ Extensive CRM experience as a Certified Salesforce Administrator, Salesforce Service Cloud and Sales Cloud Consultant § Organizing and facilitating project planning and execution with team members to ensure collaborative success for marketing initiatives § Key responsibilities include defining, creating and implementing end-to-end business processes, coordinating with all work-stream
leads to drive alignment and reporting out to executives key needs and asks
Project Manager / Business & Technology Delivery Specialist ACCENTURE 2015-2016
§ Implemented projects of varying size and complexity including Salesforce.com, ERP, and Business Intelligence/Data Warehousing § Global consulting experience with various projects across Europe and North America as a Salesforce.com Consulting Partner § Excels at creating and implementing technical, functional and operational plans and strategies § Strong communication, presentation, analytical and problem solving skills
IT Project Manager, IT Director OP3 CONSULTING 2002-2015
§ 10+ years of enterprise consulting experience, including implementation experience with Salesforce.com and common ERP solutions § Directly managed a variety of project management related functions including long term strategic plans and overall organization vision § Create and manage project implementations; monitor and review project progress and timelines; adjust schedules and plans as needed;
and identify and resolve issues to ensure project success. Assist with the planning, tracking, documentation and status updates.
Director of Operations, IT Administrator PALLOTTA TEAM WORKS 1998-2002
§ Directed west coast offices including managing staff members, overseeing payroll/budgets, implementing organizational best practices § Coordinated a variety of large and small-scale projects which required developing realistic timelines, budgets, and project metrics
Senior IS System Analyst/System Administrator CEDARS-SINAI MEDICAL CENTER 1995-1998
§ System Administrator for Microsoft Exchange and Office for over 500 users and facilitated trainings § Responsible for rollout of software package to support the Help Desk from over 10,000 users
EDUCATION & CERTIFICATIONS
Bachelors of Science, Information Systems, SAN FRANCISCO STATE UNIVERSITY, SAN FRANCISCO, CA Project Management Professional Certification (#1774743), PROJECT MANAGEMENT INSTITUTE Salesforce Certified Administrator (#3176694), SALESFORCE.COM Salesforce Certified Service Cloud Consultant (#9054092), SALESFORCE.COM Salesforce Certified Sales Cloud Consultant (#9615842), SALESFORCE.COM
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