HASSAN MAHMOUD IBRAHIMMobile: 540-940-7340

2609 Averon Drive, Fuquay Varina NC 27526, USA

E-Mail: hmmit@yahoo.com

EDUCATION & CERTIFICATIONS

NetApp Certified Implementation Engineer—SAN Specialists May. 2014 NCIE NS0-502

ITIL Foundation V3 April 2011 ITIL Foundation Certified V3

NetApp Certified Implementation Engineer (NCIE) Dec. 2008 NetApp Storage Networking Exam NS0-153 NetApp Data Protection Solutions NS0-163 NetApp Certified SAN Implementation Engineer NS0-501

Hitachi Data Storage USP Exam (Storage Solution) July 2007 Exam HH0-110

Hitachi Data Storage Adaptable modular Exam (Storage Solution) March 2007 Exam HH0-120

Network Appliance NetCache Administration Certified (Internet Solutions) June 2006 Network Appliance NetCache Administration Exam NS0-170

Network Appliance Certified Expert (Storage Solutions) May 2006 Network Appliance Filer Associate Exam NS0-110 Network Appliance Data ONTAP Advanced Exam NS0-121 Network Appliance Data Protection Exam NS0-131 Network Appliance High Availability Exam NS0-141 Network Appliance SAN Exam NS0-151

Cisco Certified (Networking) July 2001 Cisco Certified Network Associate CCNA 2.0

Lucent Technologies Certified (Networking and Structured Cabling) May 2000 Lucent Certified for Structured Cabling Installation (SYSTIMAX) Lucent Certified for Structured Cabling Design (SYSTIMAX)

A+ Certified (Hardware) Sep 1999 A+ Dos\windows certified A+ Hardware certified

Microsoft Certified System Engineer (MCSE) (Networking) March 1999 NT Server 4.0, NT Server Enterprise 4.0, NT Workstation 4.0 Networking Essentials TCP/IP 4.0, Internet Information Server

Bachelor in Science (Management Information Systems - MIS) Sept. 1993 King Fahd University of Petroleum & Mineral, Dhahran, Saudi Arabia

WORK EXPERIENCE

NetApp RTP in NC Aug. 2013-NOWTECHNICAL SUPPORT ENG. LEVEL III Solve NetApp’s global customers Technical cases, Taking Care of All SnapDrive,

SnapManager for Exchange, SQL, Hyper-V, SMBR and SMI-S Cases

Network & Communication Manager April 2009-May 2013AL-NAHDI MEDICAL CO. Taking Care of all IT infrastructure of Al-Nahdi Medical, 600 Pharmacies and multi

branches in different cities. Taking Care of All Storage Systems and Backup Solutions NetApp and Symantec

NETBACKUP Handling NetApp FAS3270 and FAS 3210 in SAN/NAS and iSCSI environment. Managing Storage for Multi-Application such as Oracle, Exchange, SQL, File Sharing

and Microsoft Hyper-V Implementing and managing different NetApp products such as Snap Drive, Snap

manager for Oracle, Snap Manager for Hyper-V, SnapMirror and others. Administrating backup software Symantec Netbackup 7.5 environment dealing with

Symantec appliance (Backup to disk) and Tape libraries. Backing up different application (oracle, MS Exchange, MS SQL, MS Hyper-V) and

platforms (Windows, Linux, UNIX-AIX) Managing Data Centers Facilities, Monitoring operations and Capacity Planning Dealing with different type of connectivity such as MPLS, Wireless, DIA, Internet Utilizing multi hardware and software from different vendor and dealing with multi

known supplier in the region. Dealing with the following products Cisco Router, Switches, Firewall and IPS. Working

also with Juniper Firewall, IPS and SSL VPN. Working Also with Caching Solution Blue Coat and WAN Acceleration Appliances

(Riverbed)

Network Appliance Product Specialist April2006-April 2009STME. Working as NetApp Product Specialist and part of a team handling NetApp Storage

project in Saudi Aramco. The storage capacity in the project is 440 TB and has all Aspect of Multi Protocol, Cluster and Mirroring.

Symantec/VERITAS Product Support (NetBackup, Backup Exec, Storage Exec, Replication Exec, Storage Foundation and Cluster)

Manager of Technology June 2004-April 2006SAUDI RESEARCH AND PUBLISHING CO. (SRPC) Works as a Manager of Technology for the biggest publishing Co. in the Middle East

with 15 News paper and Magazine, Manage 5 Sister Companies with More than 25 locations in Saudi Arabia Plus the branches all over the world Such as Dubai, Cairo, Lebanon, Morocco, London and others.

Responsible completely for the Managing the existing infra-structure and implementing new technology.

1 Manage more than 30 I.T member 2 Manage a heterogeneous network with multi HW and SW

Network Consultant April 2001-May 2004AL-GOSAIBI INFORMATION SYSTEMS (AGIS) Network Design and configuration plus project management for Product like: Network

Appliance (Filer & NetCache), Quantum Tape Library, Cisco Products and Foundry Networks.

Installation and Maintenance of NetApp Filers & NetCaches for most Internet Service Providers in Saudi Arabia and big institute.

Conduct Training for NetApp Customers Responsible for NetApp Design and Demo implementation for Network Appliance

(Filers and NetCaches) Example of customers currently handling: ISPs (Awalnet, Nesma, Atheer, Shabakah Net,

ICC, Zajool) and Big Institute Such as ARAMCO refinery Riyadh, Exxon Mobile, National Guard…etc

Senior Network Engineer. April. 1999 - March 2000SALEC CO. Working with Lucent Products SYSTIMAX Structured Cabling. Design and Installation of Wireless Network Indoor and Outdoor using Lucent (Orinoco) Working with Cisco and Lucent Active Components Managing a group of junior Engineers working in Lucent and Cisco

Technical Support Manager in Information Technology Dept. Mar. 1996 - March 2000OFOQ INFORMATION SYSTEMS & COMMUNICATIONS, Jeddah, Saudi Arabia Managing Technical support department that Servers projects for sister Companies of

Saudi Research Publishing Dealers for Power Computing (Apple Macintosh Clone), Compaq, D-Link Networking

Products, Newgen Printers and ECRM Printers with following responsibilities: Hardware and software support for PC and Macintosh Build computer network for PC (NT 3.51 and 4.0) and Macintosh Special training for sales staff and outside customers

System Administrator Jan. 1994 - Mar. 1996BANAWI INDUSTRIAL GROUP, Jeddah, Saudi Arabia Support the computer system for the plants beside the H.Q. in Jeddah Duties included IBM AS/400 System, LAN (Novell 3.11 & MS Workgroup),

And large number of PCs (IBM, Compaq and compatibles)

BPCS packages (Business Planning and Control System) an Integrated SystemFor financial and manufacturing applications

Configuration and maintenance for a Voice Messaging System - Meridian, Norstar

University Co-Op Trainee Jan. 1992 - July 1992ARAMCO SAUDI OIL COMPANY (MECHANICAL SHOP SERVICES DEPT.) Maintained standards and procedure of labor work hours Automated the manual system called Tool Procurement Process Member of a Cost Reduction Team in ARAMCO MSSD

I.T COURSES

NETAPP ACCELERATED NCDA BOOT CAMP DATA ONTAP 8.0 7 MODE October. 2012ANCDA DUBAI UAE

ITIL FOUNDATION V3 Dec. 2012

SYMANTEC NETACKUP 6.5 April. 2008NetBackup Administration for Win in Symantec Riyadh

NETAPP SAN IMPLEMENTATION COURSE Nov. 2007SAN implementation (Linux-SUN and VMware) in Holland

HITACHI DATA SYSTEM ENTERPRIE FOUNDATION COURSE May 2007USP Enterprise Foundation Course in Holland

NETWORK APPLIANCE CIFS & NFS, FAST LANE, DUBAI April 2006NetApp Filers CIFS and NFS

PIX FIREWALL ADVANCED (Fast lane), SA, Riyadh Aug. 2004PIX Firewall Advanced 642-521

QUANTUM TAPE LIBRARY (Quantum Europe Head Office), U.K, Basingstoke Nov. 2002Quantum Tape Libraries Technical Training for Hardware and SoftwareConfiguration and Maintenance

NETWORK APPLIANCE, DUBAI Feb. 2002 Filer Advanced NetCache Basics NetCache Advanced

FOUNDRY NETWORKS, Riyadh, Saudi Arabia August. 2001 Foundry Switches L2 Basic Layer3 FastIron Foundry Switches L3 BigIron and NetIron

Foundry L4-7 ServerIron

REFERENCES AVAILABLE UPON REQUEST