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Charlotte M Nelson Career Accomplishments Advanced from Payroll Administrator to Payroll Manager within 4 years Led Payroll team of 6 through new processes and company merger, SOX Compliance setup Successfully implemented and processed Canadian Payroll Led Payroll team of 4 through system conversion Wrote Policies and Procedures for Accounts Payable Department which reduced training costs Took over Closing Coordinator tasks and eliminated the position saving the company $40,000 annually Converted bookkeeping from manual system to QuickBooks Pro Advanced from Accounts Payable Clerk to Accounts Payable Lead within 4 years Professional Experience Sykes at Home/Alpine Access 05/11 - Present Corporate Payroll Manager, Supervisor, Team Lead, Payroll Administrator Managed team of 6 for payroll processing of 10000+ US Employees and 1000+ CA Employees Led payroll in development of DocuSign software and Custom Built Agent Onboarding System design Developed more efficient processes based on staffing ability and strengths Lead team in Processing US payroll for 5000+ employee using Ceridian HR Latitude Lead team in payroll conversion to ADP Global View software Manage local tax for all US employees in 8 states to include Pennsylvania Process new hires and employee changes for both US and Canada employees Wrote training manual for US and Canada payroll processes, policies and procedures Process and Transmit Canada payroll for 1000+ employees using Ultipro Process time from Kronos timekeeping as well as a custom time and labor web portal Process and Manage Canadian Record of Employments, Taxes, Workers Safety and Employee Garnishments ProBuild Holdings Corporation 10/09 – 05/11 Payroll Administrator Process Corporate payroll using ADP EV4.0 and Oracle Time and Labor Process Unemployment Claims, VOEs Wrote procedure for Time and Labor system Cascade Swimming Pools, Inc 08/04 – 09/09 Bookkeeper/Office Manager Full Charge Bookkeeper - Full Cycle Accounts Payable and Receivables, prepare financial statements, General Ledger, Journal Entries, Bank Reconciliations, Sales/Use Tax using QuickBooks Pro Human Resources - Payroll, Payroll Taxes, Insurance, New Hires Office Manager - Purchasing, Reception, Schedule meetings, Secretarial duties Premier Community Homes, Ltd 03/99 – 08/04 Accountant and Closing Coordinator

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Charlotte M NelsonCareer Accomplishments Advanced from Payroll Administrator to Payroll Manager within 4 years Led Payroll team of 6 through new processes and company merger, SOX Compliance setup Successfully implemented and processed Canadian Payroll Led Payroll team of 4 through system conversion Wrote Policies and Procedures for Accounts Payable Department which reduced training costs Took over Closing Coordinator tasks and eliminated the position saving the company $40,000

annually Converted bookkeeping from manual system to QuickBooks Pro Advanced from Accounts Payable Clerk to Accounts Payable Lead within 4 years

Professional ExperienceSykes at Home/Alpine Access 05/11 - PresentCorporate Payroll Manager, Supervisor, Team Lead, Payroll Administrator Managed team of 6 for payroll processing of 10000+ US Employees and 1000+ CA Employees Led payroll in development of DocuSign software and Custom Built Agent Onboarding System

design Developed more efficient processes based on staffing ability and strengths Lead team in Processing US payroll for 5000+ employee using Ceridian HR Latitude Lead team in payroll conversion to ADP Global View software Manage local tax for all US employees in 8 states to include Pennsylvania Process new hires and employee changes for both US and Canada employees Wrote training manual for US and Canada payroll processes, policies and procedures Process and Transmit Canada payroll for 1000+ employees using Ultipro Process time from Kronos timekeeping as well as a custom time and labor web portal Process and Manage Canadian Record of Employments, Taxes, Workers Safety and Employee

GarnishmentsProBuild Holdings Corporation 10/09 – 05/11Payroll Administrator Process Corporate payroll using ADP EV4.0 and Oracle Time and Labor Process Unemployment Claims, VOEs Wrote procedure for Time and Labor systemCascade Swimming Pools, Inc 08/04 – 09/09Bookkeeper/Office Manager Full Charge Bookkeeper - Full Cycle Accounts Payable and Receivables, prepare financial statements,

General Ledger, Journal Entries, Bank Reconciliations, Sales/Use Tax using QuickBooks Pro Human Resources - Payroll, Payroll Taxes, Insurance, New Hires Office Manager - Purchasing, Reception, Schedule meetings, Secretarial dutiesPremier Community Homes, Ltd 03/99 – 08/04Accountant and Closing Coordinator Full Charge Bookkeeper - Full Cycle Accounts Payable and Receivables, General Ledger, Journal

Entries, Bank Reconciliations, Sales/Use Tax using QuickBooks Pro Human Resources - Payroll, Payroll Taxes, Insurance, New Hires Project Accounting - Subcontractor contracts, Insurance and Audits, Construction draws, Project

budgets, Construction start orders Closing Coordinator - Verified Contracts, coordinate final signing, Walk Through and Closing

Packages. Office Manager - Purchasing, Reception, Schedule meetings, Secretarial dutiesTeletech 08/98 – 03/99Assets Manager Assets - Tracked assets nationwide in database

First Data/Telecheck 08/97 – 08/98

Data Entry Clerk Data entry - Entered checks into computer data baseWoodward Clyde 01/92 – 03/97Accounts Payable Lead AP Clerk - Full Cycle Accounts Payable using Oracle AP Lead - Led group of 4 employees, Trained AP Clerks and AP Leads. Entered Journal Entries,

Assisted with Recon of Financials

EducationArapahoe Community College Received GEDJune 1996 - October 1996 March 1990Accounting

Continuing education through APA/CPA Continuing education through AMAMember of both Associations Communication course for managementGarnishments Local Tax Canada payroll administrationUS payroll administrationPay Train

Additional Skills Management and leadership Advanced in QuickBooks, Excel, Word, Outlook, Email, Internet, 19000 KPH, 75 WPM Advanced in ADP EV4.0, Ceridian HR Payroll Latitude, Custom built Web Center T&L, Oracle, Ultipro,

Publisher, Photoshop, Quicken Intermediate in ADP Global View, Kronos