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Objective: To become a key asset to the organization by implementing the

technical knowledge to the fullest extent and Thereby contributing for the process of organization through

self-development, personal growth and enhancement of knowledge & skills. Skilled Technical manager

with 2 year experience in the automotive industry. Familiar with dealerships working atmosphere.

Technical service support Specialist with a vast knowledge of automobiles, DMS and automotive support

system.

Professional Affiliation: 2014 Service Advisor Course for all personal segment vehicle.

2014 Relationship Managers Course XUV 5oo/TUV 3oo/Kuv1oo.

2015 CoTEK Basic module - Mahindra XYLO, Scorpio, Bolero, Quanto & Verito.

2016 XUV 500 Automatic Transaxle and U 215

Project and Training:

Minor industrial Training:- Diesel loco shed Katni (15 days)

Major industrial Training:- Indo German tool room Indore (30 days)

AutoCAD

Minor Project Title : Dual energy vehicle

Major Project Title : Stair Climbing Robot

Education: 2010-2014 Bachelor Of Engineering-Mechanical

“SGBM institute of technology and science” Jabalpur-RGPV, Bhopal (M.P)

(Percentage Obtained 68.8%)

2010

Intermediate: Pt. L. S. Jha Model High School, Jabalpur (M.P)

(Percentage Obtained 65.00%)

2008

High School: Pt. L. S. Jha Model High School, Jabalpur (M.P.) (Percentage Obtained 72.00%)

Mudit Mishra

1007 Shastry Nager near medical college, Gadha

Jabalpur (M.P) 482003

er.muditmishra786@gmail.com

11AAF5373@teammahindramail.com

+919074756514

Work Experience:

1 Jun 2015 to Till Date: Technical Manager(CoTEK)

Star Automobile Pvt. Ltd

Job Responsibilities: • To resolve all complex technical problems which could not be resolved by technicians/eTEKs.

• To prepare skill matrix for all the technical staff and design class room / OJT plan accordingly. To act

as a relay trainer (In-house trainer) at the dealership.

• To train dealership personnel on the product and ensure relevant technical information is available

across (Sales & Customer Care) the dealership.

• Single window contact to Mahindra & Mahindra for all technical matters / correspondence.

• To analysis repeat repairs and initiate corrective actions basis root causes.

• In-charge of technical library at the dealership.

• Share best practices / important observation with the team in meetings.

• Ensure high quality and safety in workshop.

• Ensure all technical SOPs are adhered to.

• Educating shop floor staff on 3S to maintain high level of discipline and housekeeping. Upkeep of

Technical Service Bulletin (TSB) file and sharing with all concerned during team meeting.

1 Apr 2014 to 1 Jun 2015 : Relationship Manager(Hi-End)

C.I AUTOMOTORS PVT .LTD

Job Responsibilities: Attending the premium segment customers like XUV 5OO, Rexton

Resolves complex problems & Provide Customer Satisfaction.

Act as a single window to manufacturer on all technical matters/correspondence.

Analysis repeat repairs and initiate actions to correct the root cause.

Act as a relay trainer and train the various dealership personnel on the product and ensure

relevant technical matters/correspondence.

Managing and handling the job quality through quality control inspection.

Opening Job Cards.

1 Jan 2014 to 1 Apr 2014: PDI/Delivery In-Charge(Personal/Commercial)

C.I AUTOMOTORS PVT .LTD

Job Responsibilities: • Will Check and report for PDI readiness of the vehicle, 24 hours prior to delivery time, to Sales HOD &

SSI Champion. • Will ensure the cleanliness and decoration of the vehicle 2 hours prior to delivery. • Will explain in brief the most important features of vehicle to the customer with the help of Quick

Start Guide. • Will explain the important safety features and emergency handling points for the vehicle. • Will ensure the timely delivery process. • Will monitor and execute all ceremonial delivery related processes for delightful delivery. • Will explain dealership as well as M&M 24X7 helpline no to customer. • Will get the MNVH form filled and signed by the customer.

Leadership Activities and Awards:

1 year work experience in “SAMAY HAMARA HAI” newspaper (Bhopal).

Do encoring in many functions like my collage tech-fest “verchasv”

I am a social worker.

Participated in Robo war/Robo race.

Hosting Mahindra & Mahindra crushed launching events.

Coordinator in product launch event of TUV/KUV.

I am a good theater artist as well as good street player.

Application Packages: I am comfortable with the following application packages.

Delar Management System(DMS)

Mahindra Dealer World(MDW)

Diology

MS Office

Auto CAD

Internet

Strength and Qualities:

Quality of a good team player as well as good team leader

Good communication skill

Passionate about my work

Confident person

Adjustable person

Quick learner

I have capability to solve the problem according to the situation.

Personal Data: Father’s Name : Rajesh Kumar Mishra

Date of Birth : 13th Apr 1992

Sex : Male

Nationality : Indian

Marital Status : Single

Declaration:

I hereby declare that all the information given by me in this curriculum

vitae is true and correct to the best of my knowledge and belief.

Place:- Mudit Mishra