Resume Most Updated 01.19
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PHUC NGUYEN 1485 S Fenton St, Lakewood, CO 80232 Cell: (303)-359-4148 Email: [email protected] WORK EXPERIENCE Courtyard by Marriott Stapleton - Front Desk September 2014 — Present Help the team to increase 10% in Guest Service Score. Process guest arrivals and departures. Complete shift reports detailing reservations, charges, and others requested. Coordinating with housekeeping, maintenance, and security to ensure all requests are handled promptly. JW Marriott San Antonio Hill Country Resorts & Spa– Bellman/AYS June 2014 — September 2014 Inform guests of property amenities, service, and hour of operation. Transform guest luggage to and from guest room and designated bell area. Deliver items requested by guests to the guest rooms. Denver Elitch Garden Theme Park- Cash Control Teller May 2013 — August 2013 Issue, Collect, Balance and Control all cash and non-cash items. Accurately and efficiently perform data entry while balancing to cash, coin and credit cards. Disbursement of tills to cashiers for daily operation, replenishing and collecting vending machine and cash while balancing to readings for each machine. Denver RuffaloCody - Fund Representative September 2012 — May 2013 Responsible for placing calls for various fundraising campaigns. Accurate computer data entry of demographic and result updates. Meet/exceed goals including pledge rate and average pledge. EXTRACURRICULAR INVOLVMENT Daniels Fund – Advising Responsible for interviewing and selection of scholarship candidates. African Community Center
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Transcript of Resume Most Updated 01.19
PHUC NGUYEN
1485 S Fenton St, Lakewood, CO 80232 Cell: (303)-359-4148 Email: [email protected]
WORK EXPERIENCE
Courtyard by Marriott Stapleton - Front DeskSeptember 2014 — Present
Help the team to increase 10% in Guest Service Score. Process guest arrivals and departures. Complete shift reports detailing reservations, charges, and others requested. Coordinating with housekeeping, maintenance, and security to ensure all requests are handled
promptly.
JW Marriott San Antonio Hill Country Resorts & Spa– Bellman/AYSJune 2014 — September 2014
Inform guests of property amenities, service, and hour of operation. Transform guest luggage to and from guest room and designated bell area. Deliver items requested by guests to the guest rooms.
Denver Elitch Garden Theme Park- Cash Control TellerMay 2013 — August 2013
Issue, Collect, Balance and Control all cash and non-cash items. Accurately and efficiently perform data entry while balancing to cash, coin and credit cards. Disbursement of tills to cashiers for daily operation, replenishing and collecting vending machine and
cash while balancing to readings for each machine.
Denver RuffaloCody - Fund RepresentativeSeptember 2012 — May 2013
Responsible for placing calls for various fundraising campaigns. Accurate computer data entry of demographic and result updates. Meet/exceed goals including pledge rate and average pledge.
EXTRACURRICULAR INVOLVMENT
Daniels Fund – Advising Responsible for interviewing and selection of scholarship candidates.
African Community Center Conduct educational and social service program to help refugee for job placement.
AVID (Advance Via Individual Determination) Prepare high school students for college and provide social support.
VSA (Vietnamese Student alliance) Organize and coordinate weekly events.
EDUCATION
University of DenverExpected to graduate in June 2015 Bachelor of Science in Hospitality Management
