Resume Dwight Carter

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Dwight Justin Carter Email: [email protected] Cell: 515-783-0716 (textable) Des Moines, Iowa Education: Des Moines Area Community College (Ankeny) AAS in Information Technology Network Administration Training in Microsoft, Linux, Cisco IOS January 2012 to August 2014 Certifications: CompTIA A+ Certification 220-801 obtained on May 26 th 2016 Experience: Mediacom Communications: Internet Tech Support, helping customers get their modems back online and assisting with any password resets they may need. 2016-Present Amega Garage Door and Opener Inc. Tech Support MyQ system from LiftMaster, helped with setup and diagnoses of problems with setup. Helped customers over the phone in the morning, and selling replacement garage doors in the afternoon. January 2012 to January 2016 Qwest Communications: Technical Support were applicable

Transcript of Resume Dwight Carter

Page 1: Resume Dwight Carter

Dwight Justin CarterEmail: [email protected]

Cell: 515-783-0716 (textable) Des Moines, Iowa

Education:Des Moines Area Community College (Ankeny)

AAS in Information Technology Network Administration Training in Microsoft, Linux, Cisco IOS

January 2012 to August 2014

Certifications:CompTIA A+ Certification 220-801 obtained on May 26th 2016

Experience:

Mediacom Communications: Internet Tech Support, helping customers get their modems back

online and assisting with any password resets they may need.

2016-Present

Amega Garage Door and Opener Inc. Tech Support MyQ system from LiftMaster, helped with setup and

diagnoses of problems with setup. Helped customers over the phone in the morning, and selling

replacement garage doors in the afternoon. January 2012 to January 2016

Qwest Communications: Technical Support were applicable Helping customers with billing issues, then recommending products

and services pertaining to internet, TV, and telephone. October 2010 to November 2011