CATHERINE D. ROGERS

Professional ExperienceCanada Border Services Agency (CBSA)Intelligence AnalystCollected, evaluated, collated, analyzed and disseminated tactical, operational and strategic intelligence data. Completed post seizure analysis reports that were used to enhance enforcement. Identified drug trends based on seizures in other areas. Performed risk analysis on the potential for internal conspiracies. Developed and maintained network of contacts. Developed intelligence on criminal activity, suspect offenders, trends and patterns of contraband smuggling and customs fraud. Used investigative methods to conduct research on individuals and corporations during the development of a case, to determine further evidence in support of a hypothesis. Provided advice and guidance to, and collected information from port officers and specialized enforcement teams regarding intelligence matters. Provided presentations to front-line staff regarding my intelligence analysis relating to cross-border criminality and local organized crime groups. Conducted operational, tactical and strategic assessments, identifying areas of risk to management and made recommendations for the formulation of policy and planning projects. Developed and provided training on commercial risk management, analysis and targeting activities. Appointed as Acting Manager of CBSA Intelligence Unit during manager’s absence.

Canada Revenue Agency (CRA) Scientific Research & Experimental Development (SR&ED) AssistantReviewed files from claimants to ensure all information and forms were complete. Contacted claimant to discuss their file and provide details as to what was needed from them in order to process their file. Performed other clerical duties as required.

Customs Border Services – Office Services Materiel Control ClerkMaintained inventory levels for the Customs Uniforms warehouse which encompassed four Atlantic Provinces. Verified holdings of Customs Officers and provided uniform material as requested. Ordered stock on a timely basis and maintained levels of stock in keeping with the entitlements for each uniformed officer.

Revenue Canada - Real Estate/Valuations Section

Analysis & Link Charting Verbal/Written CommunicationResearch & Investigative Techniques Major Case DevelopmentNetworking & Team Building Identifying Trends & PatternsTop Secret/Special Access Security Level Organizational Skills

Administrative ClerkReported to the Team Coordinator and provided support services to the unit. Received, sorted and distributed incoming and outgoing mail. Operated various on-line display terminals and personal computers. Identified, assigned/input codes to extract data for staff and charged out income tax files for audits being performed by staff. Prepared month-end audit reports for the Assistant Director of Verification & Compliance. Input and verified time reports for staff and produced leave reports.

Revenue Canada -Excise Duty Administrative ClerkPrepared material for court presentation and typed various legal documentation for Excise Duty staff. Administered the Excise Act by contacting registrants and licensees on behalf of the Regional Chief of Excise Duty, to inform them of proper procedures for chemical still registration or destruction procedures in accordance with laws under the Excise Act. Maintained registration files for chemical stills by updating all forms received for removal or new additions. Prepared all tobacco and alcohol fine letters to be used in court for trial proceedings.

Revenue Canada – Customs Border ServicesAdministrative AssistantReported to the Chief of the Strategic Intelligence Unit. Maintained attendance, leave, overtime, compensatory time and shiftwork records for staff. Prepared year-end reports; verified and balanced time sheets; input travel expenses and overtime for timely processing of payment to employees; responded to urgent enforcement requests by using various enforcement databases. Networked with law enforcement members from other departments; maintained vehicle fleet information; prepared requisitions for supplies.

Revenue Canada – Excise/GSTExecutive SecretaryWorked for the Director General and senior level managers. Typed letters, memoranda and reports on a daily basis. Processed and logged all mail. Organized workload, ensuring priorities were established and deadlines were met. Processed and maintained all correspondence and files. Proofread all correspondence submitted for Director General’s signature. Arranged travel and processed travel claims. Answered telephone switchboard. Prepared boardroom for meetings. Participated in charitable campaigns such as the United Way, Cancer Society Fund Raising and IWK Telethon. Associate Editor and writer for Down East Echoes, an internal departmental publication.

Revenue Canada – Excise/GSTMail & Distribution ClerkTyped various letters and memoranda. Performed receptionist duties. Processed all incoming and outgoing mail and arranged for courier service. Proofreading all outgoing correspondence. Distributed work to other mailroom staff. Maintained and controlled inventory. Trained other staff in the use of office equipment.

2

Maritime Tel & TelDirectory Assistance Operator/Intercept OperatorProvided information and phone numbers to approximately 800 callers during an eight-hour shift. Emergency calls were also received. We also performed intercept operator and directory assistance simultaneously.

Victoria General HospitalMedical Library ClerkChecked out material for hospital staff, helped them locate library material and made calls to inform staff that their requested material was ready. Updated libraries’ collection as well as answered phones, took messages and operated photocopier.

Sears Canada Inc.Cashier & SalesclerkCompleted inventory control, pricing corrections and stock markdowns. Effectively handled customer’s complaints in a mannerly and productive way. Unloaded stock and displayed it throughout the department.

Dalhousie UniversityStudent Accounts ClerkGathered data regarding the financial and educational requirements for students. Created, maintained and updated all financial files and records for students. We processed over 8,000 students during one week.

Catherine D. Rogers

3