Christine D Gibbschristinedgibbs@hotmail.com

Melbourne, Victoria

PROFILE AND OBJECTIVES:

To date my career has covered administration, business support, community development and records and information management, giving me a rich and diverse skill base.

The last six years have demonstrated my versatility in the area of information management/records and business activity document expertise residing in EDMS environments, including TeamBinder (in a Document Controller role), SharePoint, Livelink and Objective. During my role with Shell Australia I was part of the change management and process of migrating corporate memory data from Livelink to SharePoint, including data cleansing, presenting information sessions and delivering first level technical support.

My community development experience has furnished me with a passion for public speaking and communicating such as facilitating knowledge sharing in group environments and a deep appreciation of learning styles.

My UK work experience is not listed in this resume, although it spans nine years and encompasses a solid track record of administration and business support roles.

My objectives are to continue to exercise a strong work ethic where I can add value to my next role.__________________________________________________________________________________

KEY SKILLS:

Document Control, Records Officer tasks, Transference of physical information into digital, running weekly inductions in EDMS training and Information Management principles.

Document and Information Management: Experience in using EDMRS (Objective V7 & V8,, Microsoft SharePoint 2010 and OpenText LiveLink 9.4 (Coordinator for Shell Australia in my last role.) , Team Binder.

Planning and delivering training, public speaking, producing training materials and running sessions.

A high level of computer literacy: Microsoft Office Suite, various EDMS

Customer/client/trainee liaison: excellent verbal communication aimed at positive solutions, assessing customer needs and advising on best practice outcomes to comply with Information Management protocols. First level technical support experience.

EMPLOYMENT HISTORY:

Document ControllerLevel Crossings Removal Authority, Melbourne ViC 3 August to 2 Dec 2016

Created the first Document Controller role for this organisation and established associated tasks. Coordination of the reviews of the document packages for various construction projects amongst

rail and level crossings in Victoria. Prepared and transmitted document packages to stakeholders and internal staff appropriately.

Maintained associated records of document packages in SharePoint and Team Binder.

Major achievements: Created written procedures for each activity of the Document Controller role to benefit other

Document Controllers currently being recruited in other parts of the organisation. Provided consultation to the Quality Assurance Manager in terms of the follow up processes

required to monitor and track timely responses from Reviewers using Information Management knowledge and skills.

Livelink Coordinator (EDMS Full Administraion) October 2013 – May 2016 Shell Australia Pty Ltd, Perth WA (www.shell.com.au)

Responsible for administrating accounts and maintaining secure access protocols within LiveLink, Shell Australia’s EDMS, based within the Information Management Team.

Document Control duties – quality assurance; transmittals to external stakeholders; monitoring associated email inbox; maintaining documents register.

Planning, delivering and adapting training sessions and inductions for new staff in the use of LiveLink to comply with good records management practice.

Delivering direct consultation with the business, on all levels, on balancing operational needs with information management compliance.

Anaylsing data for cleansing in preparation for migration and supporting change management. Member of the Health and Safety Committee and the Ergonomics Sub Committee. Proving

ergonomic assessments and advice to staff on posture and work station layout.

Major Achievements

Delivered approximately180 training sessions/inductions and received positive feedback constantly.

Planned, organised and implemented an Information awareness month programme in May 2015 for all staff, targeting FAQs.

Initiated knowledge sessions for staff to introduce and demonstrate new interfacing software. Successfully took on the extra role of Document Controller within one week and performed

both roles efficiently. Ergonomics Sub Committee, active member. Regularly updated work instructions for tasks within role.

Records Officer October 2011 – October 2013 Metropolitan Redevelopment Authority, Western Australia (State Government Organisation for Development and Planning)

Executed day to day records and information management support to all staff for EDMS use (Objective 7 & 8).

Transferring phyiscal records into a digital format and indexing. Creating and indexing new files for new planning applications and registering these within the

EDMS, Objective V8. Delivering archiving services and utilising offsite storage outsourcing.

Major Achievements

Part of successful transition when three Redevelopment Authorities merged into one. Devised solutions to incoming and outgoing mail process dilemas.

Liaising with Reception staff wherever changes to mail processes occurred to keep them updated.

Community Development Positions:

Family Project Officer October 2008 – May 2010Youth Focus, (NGO Providing PsychologicalServices to Youth) Pert

Successfully developed counselling services outreach in Northern suburbs of Perth using networking skills.

Project Officer March 2007 – August 2008Institute for Child Health Research, Perth

Researching, planning and delivering project development in creation phase of a community service that provides support for suicide bereavement (ARBOR).

Planning, recruiting and training of volunteer Peer Supporters. Inter-agency networking to increase awareness of project services. Creating and delivering awareness of suicide bereavement through providing talks to communities

groups, e.g. high schools, professional groups.

Major Achievements

Presented the project as a postvention model to professional peers at the Inaugral Australian Postvention Conference, Sydney May 2007.

Education Coordinator February 2003 - March 2005SIDS and Kids WA

Developing and implementing of education programmes (“Safe Sleeping”) to reduce the incidents of Sudden Infant Death.

Delivering grief education talks and sessions to community and professionals groups.

Administration Positions:

Range of office-based temporary administration assignments gained through one principal agency that supplies to government departments. I was always in demand and there were no gaps between assignments.

Document Management Officer, Water Corporation, Perth Aug 2011 – October 2011

Administration Assistant:Office of the Public Trustee, Business January 2011

City of South Perth, Building Department. November 2010Office of Energy September 2010Department of Planning July 2010Disabilities Services Commission June 2010Department for Communities May 2010

EDUCATION:

Post Graduate Diploma, Psychology 2003 – 2004Edith Cowan University, Perth

Bachelor of Science, Psychology 1991 – 1998Curtin University of Technology, Perth

Higher National Certificate in Business (UK) 1987 – 1988

ENDORSEMENTS FROM SHELL AUSTRALIA:

 From: Manson, Dirk AH SDA-UII/Z/T/T/RE Sent: Thursday, June 19, 2014 2:51 PMTo: Schofield, Dennis J SDA-ITV/UZDECc: Gibbs, Christine SDA-ITV/UZDE; Subject: Christine Gibbs - Peer to Peer Recognition Dennis, I recently recognized the support Christine has provided to the Concerto Project over the past 6 months with a Peer-to-Peer award (gift card). Christine has acted professionally and promptly in providing numerous LiveLink permission requests, LiveLink Project Site creations and has followed up on technical issues to facilitate our projects delivery. I look forward to her continued support as document / records management increases its profile. RegardsDirk Dirk MansonFront End Development ManagerPrelude FLNG Phase B (Concerto)Shell Development (Australia) Pty Ltd2 Victoria Avenue, Perth WA 6000 Mail:     GPO Box A47 CDC, Perth WA 6837

From Harrison, Elaine SDA-PTE/SAP

To Gibbs, Christine SDA-ITV/UZDE

Line manager

Ramasamy, Balamurugan SBSC-ITV/UZDR

Recognized for

SafetyCompetitivenessCredibilityAffordabilityImpact to the Business

Description

Christine - A quick note of thanks for going the extra mile last week and helping me out! You dropped everything to help me re-find my presentation, remaining calm and explaining every step along the way until you reached success, relocating the file and .putting me back on trackYour skills, expertise and personality are very much appreciated.

Thank you

Elaine